Imran Bhonhariya

Canton, MI LinkedIn ad2cpf@r.postjobfree.com 734-***-****

EXECUTIVE SUMMARY

● Experienced professional with 5+ years of experience in leadership positions across data analytics, healthcare, and business. Backed by a background in psychology, multiple certifications, and strong management skills using Agile/Scrum & Waterfall methodologies. Exceptional communication skills complemented by a data-driven, analytical approach to decisions. WORK / VOLUNTEER EXPERIENCE

Noble Designs - E-commerce, Data Management, Sales Optimization Canton, Michigan Associate Business Analyst April 2023 – November 2023

● Drove seamless collaboration with stakeholders, product owners, and developers to deliver business requirement documentation through Agile ceremonies such as: sprint planning, daily scrum, and sprint review meetings.

● Developed and maintained KPI dashboards and reports. Employed pricing data models, data aggregation, and performance need for underlying data used in documents, enabling teams to make data-driven decisions through predictive analytics.

● Referenced Facebook/Google analytics to suggest product design improvements; increased sales funnel conversion by 80% over 60 days. Actively monitored and adapted to industry trends by using social media to optimize sales funnel performance.

● Technologies: Jira, Facebook/Google Analytics, Python, Microsoft Office Suite (Excel, Word, PowerPoint), Visio. Benevolence Project - Non-Profit Organization, Stakeholder Collaboration (B2B), Strategic Planning Dearborn, Michigan President Project Manager April 2022 – May 2023

● Spearheaded charity events, harnessing the power of social media to amplify financial support for humanitarian aid. Raised over $10,000 to help earthquake victims in Turkey/Syria, and +$1,700 to construct a school in Senegal, West Africa.

● Established connections with non-profit clients and local businesses to enhance org reach and sustainability of charitable efforts.

● Conducted impact assessments of community service projects, employing quantitative metrics such as participant surveys to provide valuable insights. Thus, facilitating evidence-based decisions and trend recognition for continuous improvement.

● Technologies: Asana, Jamovi, SPSS, Microsoft Teams, Zotero, KPI trends, Victorslink, SignUpGenius, Microsoft Sharepoint. Westland Urgent Care - Healthcare Management, Patient Documentation & Screening Westland, Michigan Medical Assistant Junior Manager October 2021 – March 2022

● Worked during the COVID-19 Omicron spike and developed leadership skills to manage a team amidst hectic urgent care clinic environment. Improved physician-patient time by 70% and decreased documentation time by 50%.

● Lead healthcare efforts to collect, record, and analyze data from patient assignments while adhering to ICD-10 compliance.

● Navigated staff shortages by personally training three new hires.. Enabled increased patient loads to be met, reduced lobby wait times for walk-in patients, and improved overall service delivery; Amidst high stress environment, maintained professionalism.

● Performed analysis of patient data by utilizing analytical software to identify bottlenecks in appointment scheduling process, led to the implementation streamlined scheduling system.Thereby, reducing overcrowding and improved clinic efficiency.

● Technologies: Nextgen Electronic Medical Record, Atlassian’s Jira Software, Tableau, Automatic Data Processing System (ADP). Pre-Med Collective – Collaborative Leadership, Engagement & Involvement, Network Facilitation Dearborn, Michigan Representative Benevolence Project Participant September 2019 – September 2021

● Facilitated joint discussions among organization leaders and graduated Alumni using connections made over the years, resulting in a unified approach and shared vision, strengthened collaborative leadership driving the organization forward.

● Organized networking opportunities, creating a supportive environment to enable student connections to become stronger, creating a sense of community. Recruited 40+ people to share the organization's passion and commitment to the collective cause.

● Leveraging the University Database, identified key trends and patterns used in past organizational events. Enabled the organization to strategically align future events with member preferences, resulting in a 20% increase in event attendance rate.

● Technologies: Zoom, Microsoft 365, Draw.io, Basic HTML/CSS, GoDaddy, SurveyMonkey, Eventbrite, LinkedIn, Wix. Masjid Bilal Canton – Religious Institution, Faith Centric, Community Building Canton, Michigan Youth Representative January 2017 – September 2019

● Actively facilitated input from the youth community, created channels for open communication; enabling opinions to be considered by board members.Thus, allowing broad interests and needs of the youth community to be met by action.

● Provided regular reports and presentations to the executive board and stakeholders. Gave transparency as needed about activities, challenges, and achievements so that stakeholders were well-informed and engaged in the organization's initiatives.

● Hosted community bonding events as a teacher and guardian, nurturing a connection between the youth and general community, Keeping the organization grounded and closely aligned with the needs of the broader community at large.

● Technologies: Adobe Creative Cloud, Photoshop, Premiere, Audition, Youtube, Audacity, Google Workspace, Facebook EDUCATION

Bachelors of Arts in Psychology

University Of Michigan Dearborn - University Honors 2020-2022, Dean’s List Winter 2023 Certifications: Google Project Management (PMP), Wharton Business Analytics, UMICH Leading People and Teams Interests: Avid reader of psychology and business case studies, technology enthusiast, and recreational basketball player.

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