Business Services Customer
Resume:
AURELIA ONIGBOGI
Darlington, SC *****
***************@*****.***
Accomplished, results orientated, and very kind professional with extensive experience in customer and business to business services.
Accustomed to handling a variety of calls with
computer proficiency, critical thinking and decision making skills using financial billing, accounting, medical(EMR), and a variety of many other systems. Adept in delivering exceptional Customer Services, Reports, Processing Billing Transactions, Analyzing of Records, Contracts and Resolving Discrepancies- providing business productivity with much attention to detail. Seeking a position in a reputable organization where I will be a valuable asset to the employer while utilizing my experiences, skills, and competencies to make a positive impact. Authorized to work in the US for any employer
Work Experience
At The Elbow Support Consultant
Multiple Contractors - Multiple locations
October 2019 to August 2023
• Provided elbow support to clinicians and providers for effective documentation, workflow documenting, releasing orders, lab draw, scanning items into system, ect.
• Responsible for end-user training for nurses and Physicians
• Provided support to providers with workflow; plan, Wrap-up, sign Visit, called in tickets and followed up with command center to resolve emerging floor issues
• Tested and Analyzed system operations and implemented workflow designs for clinical users
• EMR Implementation for Epic
Billing and Account Specialist
ADCom Solutions - Norcross, GA
March 2017 to September 2019
• Process documentation and reports for the corporate controller in regards to month end close
• Assume responsibility of creating invoices by entering billing information into accounting software
• Prepare standard Excel accounting reports with formulas for the CEO and Controller within deadlines
• Process all A/P and A/R (electronically, mail, etc.) stamp, code, pay, and hand to the CEO for signatures
• Coordinate financial reporting via system and Excel generated as well as made it available to the upper management before deadline
• Conduct audit on contracts
• Analyze income and expenditure as well as collect outstanding debts
• Develop and maintain effective working relationship with the implementation teams to establish efficient functionality within our accounting software systems Bookkeeper
U.S Security Associates - Roswell, GA
September 2015 to January 2017
• Perform account reconciliation to ensure accuracy and completeness of financial records
• Conduct account analysis to identify discrepancies and resolve issues
• Complete bank reconciliations to ensure accurate recording of transactions
• Utilize government accounting principles and regulations for financial reporting
• Process payroll and ensure timely and accurate payment to employees
• Manage accounts payable, including processing invoices, issuing payments, and maintaining vendor records
• Prepare financial reports, including balance sheets, income statements, and cash flow statements
• Financial problem solving
• Monitor accounts receivable and follow up on outstanding payments
• Contract Auditing
• Assist with tax preparation and compliance
Billing Specialist
RentPath - Norcross, GA
October 2013 to June 2015
• Provided support to business professionals with regards to invoicing
• Collected and entered data accurately
• Delivered excellent service to customers and helped in resolving billing issues, processing refunds, adjusting account, and resolving client discrepancies
• Research data to review billing accuracy of invoices generated
• Processed returned mail and contacted properties to confirm billing information
• Communicated with housing mgmt properties via phone and/or email to confirm payment status, process payments etc.
• Utilized SalesForce systems as well as maintained a good working relationship with the development team in rebuilding the organization’s billing and processing systems in SalesForce
• Created spreadsheets to report to the director of the company for weekly billing meetings/updates
• Handled aging reports and ensured proper documentation of all related information Telecommunications Representative
Verizon Wireless - Kennesaw, GA
September 2012 to September 2013
Education
Bachelor's in Business Administration
Georgia State University - Atlanta, GA
2013
GED in Nursing
Atlanta Job Corps - Atlanta, GA
July 2009 to July 2010
Skills
• AREAS OF EXPERTISE EMR Knowledge Medical Terminology Account Reconciliation Auditing Financial Risk Monitoring Record Maintenance Financial Reporting Communication/Interpersonal Skills Data Entry Accounting Software Systems Invoicing/General Ledger Time Management
• Comprehensive knowledge of general Accounting Principles, Medical Terminology, Fraud Detection
• Proficient in SalesForce, Epic, Cerner, Microsoft Access, Word and Excel, Windows programs and SharePoint
• Financial Statement Preparation
• QuickBooks
• Software Testing
• Account Analysis
• Accounts Payable
• Journal Entries
Contact this candidate