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Business Services Customer

Location:
Florence, SC
Posted:
December 31, 2023

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Resume:

AURELIA ONIGBOGI

Darlington, SC *****

ad2cp6@r.postjobfree.com

+1-843-***-****

Accomplished, results orientated, and very kind professional with extensive experience in customer and business to business services.

Accustomed to handling a variety of calls with

computer proficiency, critical thinking and decision making skills using financial billing, accounting, medical(EMR), and a variety of many other systems. Adept in delivering exceptional Customer Services, Reports, Processing Billing Transactions, Analyzing of Records, Contracts and Resolving Discrepancies- providing business productivity with much attention to detail. Seeking a position in a reputable organization where I will be a valuable asset to the employer while utilizing my experiences, skills, and competencies to make a positive impact. Authorized to work in the US for any employer

Work Experience

At The Elbow Support Consultant

Multiple Contractors - Multiple locations

October 2019 to August 2023

• Provided elbow support to clinicians and providers for effective documentation, workflow documenting, releasing orders, lab draw, scanning items into system, ect.

• Responsible for end-user training for nurses and Physicians

• Provided support to providers with workflow; plan, Wrap-up, sign Visit, called in tickets and followed up with command center to resolve emerging floor issues

• Tested and Analyzed system operations and implemented workflow designs for clinical users

• EMR Implementation for Epic

Billing and Account Specialist

ADCom Solutions - Norcross, GA

March 2017 to September 2019

• Process documentation and reports for the corporate controller in regards to month end close

• Assume responsibility of creating invoices by entering billing information into accounting software

• Prepare standard Excel accounting reports with formulas for the CEO and Controller within deadlines

• Process all A/P and A/R (electronically, mail, etc.) stamp, code, pay, and hand to the CEO for signatures

• Coordinate financial reporting via system and Excel generated as well as made it available to the upper management before deadline

• Conduct audit on contracts

• Analyze income and expenditure as well as collect outstanding debts

• Develop and maintain effective working relationship with the implementation teams to establish efficient functionality within our accounting software systems Bookkeeper

U.S Security Associates - Roswell, GA

September 2015 to January 2017

• Perform account reconciliation to ensure accuracy and completeness of financial records

• Conduct account analysis to identify discrepancies and resolve issues

• Complete bank reconciliations to ensure accurate recording of transactions

• Utilize government accounting principles and regulations for financial reporting

• Process payroll and ensure timely and accurate payment to employees

• Manage accounts payable, including processing invoices, issuing payments, and maintaining vendor records

• Prepare financial reports, including balance sheets, income statements, and cash flow statements

• Financial problem solving

• Monitor accounts receivable and follow up on outstanding payments

• Contract Auditing

• Assist with tax preparation and compliance

Billing Specialist

RentPath - Norcross, GA

October 2013 to June 2015

• Provided support to business professionals with regards to invoicing

• Collected and entered data accurately

• Delivered excellent service to customers and helped in resolving billing issues, processing refunds, adjusting account, and resolving client discrepancies

• Research data to review billing accuracy of invoices generated

• Processed returned mail and contacted properties to confirm billing information

• Communicated with housing mgmt properties via phone and/or email to confirm payment status, process payments etc.

• Utilized SalesForce systems as well as maintained a good working relationship with the development team in rebuilding the organization’s billing and processing systems in SalesForce

• Created spreadsheets to report to the director of the company for weekly billing meetings/updates

• Handled aging reports and ensured proper documentation of all related information Telecommunications Representative

Verizon Wireless - Kennesaw, GA

September 2012 to September 2013

Education

Bachelor's in Business Administration

Georgia State University - Atlanta, GA

2013

GED in Nursing

Atlanta Job Corps - Atlanta, GA

July 2009 to July 2010

Skills

• AREAS OF EXPERTISE EMR Knowledge Medical Terminology Account Reconciliation Auditing Financial Risk Monitoring Record Maintenance Financial Reporting Communication/Interpersonal Skills Data Entry Accounting Software Systems Invoicing/General Ledger Time Management

• Comprehensive knowledge of general Accounting Principles, Medical Terminology, Fraud Detection

• Proficient in SalesForce, Epic, Cerner, Microsoft Access, Word and Excel, Windows programs and SharePoint

• Financial Statement Preparation

• QuickBooks

• Software Testing

• Account Analysis

• Accounts Payable

• Journal Entries



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