Supply Chain Customer Service

CYNTHIA CHILDS

SUMMARY

Seasoned professional with 27 years of experience in procurement,supply

chain management,and contract negotiation. Demonstrated expertise in sourcing materials, developing purchasing policies, and maintaining records of goods ordered and received. Eagerly seeking position to leverage extensive experience in vendor management and contract formulation.

EXPERIENCE

Interior Designer/Sales, 05/2021 - 09/2023

American Kitchen and Bath St Robert - MO

• Executed comprehensive interior design projects, utilizing software for plan development and customer renderings from initial measurements or blueprints

• Managed costing and sourcing procedures for materials specific to each project, ensuring cost-effectiveness and quality

• Skillfully negotiated contracts and formulated policies while representing clients, maintaining a professional and beneficial rapport

• Oversaw staff training and coordinated personnel activities, enhancing team productivity and ensuring project completion within set deadlines

• Established relationships with vendors to ensure product availability and negotiated terms of sales, resulting in streamlined purchase orders and supply requisitions

• Implemented purchasing and contract management policies, maintained detailed records of ordered and received goods, improving operational efficiency.

Supply Chain Manager, 04/2021 - 05/2022

MachMotion - Newburg, MO

• Negotiated contracts and formulated policies, serving as a representative for the company during critical business discussions

• Streamlined workplace efficiency by designing, evaluating, recommending, and implementing changes to forms and reports, while providing necessary training to staff for transition

• Enhanced supply chain operations by locating vendors, assessing product availability and term of sales, and effectively managing purchase orders for supplies and equipment

• Improvedinventorymanagementbydevelopingperformancemetrics,analy zinginventorydata,andimplementing procedures to increase inventory turns, minimize waste, and optimize customer service. Procurement Specialist, 10/2017 - 04/2021

Prock Operations - St James, MO

• Successfully negotiated contracts and formulated policies, ensuring the CONTACT

Address: Newburg, MO 65550

Phone: 573-***-****

Email: ad2cnu@r.postjobfree.com

SKILLS

• Procurement

• Forecasting

• Sales

• AutoCAD

• MFG/Pro (ERP)

• Negotiation

• Project Management

• QuickBooks

• (Accounting Software)

• Contract Management

• Management

• Business Analysis

• Analytics

• Quality Assurance

• SketchUp (3D Modeling Software)

• Contract Negotiation

• Budgeting

• Planning

• Procurement Management

• Interior Design

• Project Planning

• Supply Chain

• Inventory Management

• Production Management

• Purchasing

company's best interests were upheld

• Identifiedandengagedvendorsformaterial,equipment,orsupplyneeds,ens uringoptimalproductavailabilityand sales terms

• Implemented purchasing and contract management policies and procedures, enhancing supply chain efficiency and maintaining accurate order and receiving records

• Analyzed market and delivery systems, developed specifications for equipment and products, and monitored forecasts to optimize material availability and supply chain activities

• Developed key performance metrics to evaluate supply chain factors such as product cost and quality, leading to increased inventory turns and customer service optimization

• Streamlined supply chain management by coordinating with functional areas like sales, marketing, finance, production, and quality assurance

• Negotiated prices and terms with suppliers and vendors, providing performance feedback and discussing production forecasts to ensure smooth operations

• Implemented new or improved supply chain processes to support business strategies, adapt to market changes, and reduce costs

• Applied data analysis to develop solutions or alternative methods, ensuring the successful implementation of new systems or procedures

• Managed records effectively, ensuring compliance and facilitating easy retrieval of information

• Conducted thorough studies of work problems and procedures, planning organizational changes, communication flow improvements, integrated production methods, and cost analysis

• Played a critical role in the creation of Bills of Materials and job costing, contributing to the overall financial management of the company

• Drove continuous improvement through trend analysis, leading to enhanced efficiency and productivity.

Manager, 04/2001 - 10/2017

Brewer Science Inc - Rolla, MO

• Successfully negotiated contracts and formulated policies that promoted the company's interests

• Implemented new procedures and trained staff in their usage, leading to improved efficiency and adherence to organizational policy

• Managed and coordinated personnel activities, including hiring and training, ensuring optimal team performance

• Oversaw the procurement process, from locating vendors to processing purchase orders, optimizing product availability and terms of sales

• Developedandimplementedsupplychainmanagementprocedures,resulti nginimprovedinventorycontrol,waste reduction, and customer service enhancement.

Food, 11/1986 - 08/1990

Godfather's Pizza - Rolla, MO

• Oversaw shift operations, ensuring smooth and efficient service while maintaining superior standards of quality

• Implemented employee training programs and utilized point of contact software, significantly improving team

productivityandcustomerserviceefficiency;additionallyresponsibleforcas hmanagement,includingend-of-night deposits and balancing. Kitchen Designer, 01/1997 - 08/1999

Prock Operations - St James, MO

• Developed and executed comprehensive interior design plans, from initial measurements to final customer renderings, ensuring alignment with client requirements and aesthetic preferences

• Successfully managed material sourcing, cost estimation, and inventory maintenance while fostering strong relationships with vendors and contractors to ensure optimal terms of sales and product availability. EDUCATION AND TRAINING

Technical Certification in Drafting, Technical Certification in Drafting, 01/1989

Rolla Technical Institute - Rolla, MO

High School Diploma, High school diploma

GED

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