DEMIA WARE
SKILLS
Personable food service professional
offering 2 years of safe food handling
experience.
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• Station Preparation
Efficient with expertise in menu item
promotion.
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• Attention to Detail
• Multitasking and Organization
• Customer Service
• Hospitality Management
• Health and Safety Standards
• Training and Motivation
REFERENCES
Carol Robinson
Assistant Principal
ad2cn5@r.postjobfree.com
Nicholas Smith
CFO, Tatum & Associates Political
Consultant Firm, Llc
ad2cn5@r.postjobfree.com
Phyllis Shannon
Dean of Students
ad2cn5@r.postjobfree.com
EDUCATION
Expected in June 2024
High School Diploma
Progressive Leadership Academy, Chicago, IL
• Honor Roll [ First Semester and 2023]
PROFESSIONAL SUMMARY
Dependable Concessions Worker with an eye for detail and resilient composure under pressure. Provides exceptional customer service with adept time awareness and problem-solving instincts. Enthusiastically accommodates individual concession requirements through strong attentiveness and professional demeanor. Reversed inaccurate payment processing and reconciliation. A hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
PROFESSIONAL EXPERIENCES
March 2021 - Current
Concessions Attendant Chicago White Sox, Chicago, IL February 2023 - May 2023
Internship Student Tatum & Associates Political Consultant Firm, Llc, Memphis, TN
December 2019 - March 2021
Receptionist Assistant Vivera Nursery, Chicago, IL Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
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Maintained clean, organized workspace according to operational standards.
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Consistently provided friendly service to promote better customer engagement.
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Maintained high standards of customer service in high-volume, fast- paced operations.
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Used cash register to tender change and process cash and credit card payments.
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Reported back to instructor to receive day-to-day tasks and responsibilities.
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Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
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• Sorted, organized, and maintained files.
Interacted with customers by phone, email, or in-person to provide information.
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• Analyzed problems and worked with teams to develop solutions. CONTACT
Chicago, IL 60653
ad2cn5@r.postjobfree.com
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
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Confirmed appointments, communicated with clients, and updated client records.
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• Answered central telephone system and directed calls accordingly. Organized electronic and hard copy filing systems for easy retrieval of documents and information.
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• Resolved customer problems and complaints.