MS. THATO MOLLEY TLHAGE

** ********** *********, ************,**** Tel: 081******* Email: ad2cmt@r.postjobfree.com

PROFILE

A Public Relations Management graduate from the Vaal University of Technology. Experienced in organizing and coordinating office administration and procedures, in order to ensure that the office achieve its maximum effectiveness and efficiency. Always willing to learn and impart knowledge to colleagues. Currently looking forward to taking my career to the next level with a reputable organization that rewards hard work and professionalism.

EDUCATIONAL BACKGROUND

Tertiary qualifications

1.Institution : Vaal University Of Technology

Course Name : National Diploma: Public Relations Management

Year of Completion : 2022

Certificates

1.Institution: Intelligent Africa Marketing and Training Certificate Name: Effective Presentation Skills & Public Speaking Year obtained: 2015

2.Institution: Pendula Certificate Name: Advanced Writing Skills Year obtained: 2018

3.Institution: Learning exchange: Certificate Name: Fire fighting Year obtained: 2018

4.Institution: Learning exchange: Certificate Name: First Aid Year obtained: 2018

Secondary Education

Last School Attended: Kebonang Secondary School Year of Completion: 2009 Certificate Name: Grade 12

WORK EXPERIENCE

Current Employment

Organization : Standard Bank

Position : Client Liaison Officer

Duration : June 2023 to date

Previous Employment

Organization : AMI Groups of companies

Position : Account Manager

Duration : April 2023- June 2023

Duties

Act as the point of contact between the clients and recruitment agencies.

Apply for clients to be migrated to other countries.

Create portfolio for client to be able to apply for migration.

Previous Employment

Organization : Exhilarate

Position : Sales Rep(Call Centre)

Duration : 02 February 2023 – March 2023

Duties

To accurately identify the needs of the customer by asking effective questions and listening attentively.

To execute the sales process with skill, knowledge, diligence, and integrity.

To maximize policy sales and monthly written premium in a compliant and customer centric manner.

Strive to become an expert in your field through observation and collaboration.

Match benefits accordingly and demonstrate how a product satisfies customer needs.

Previous Employment

Organization : Mafikeng FM

Position : PA to the CEO

Duration : 01 April 2021 – 31 January 2023

Duties

Act as the point of contact between the manager and internal/external clients

Manage diary and schedule meetings and appointments

Take minutes during meetings

Procurement of office equipment’s

Screen and direct phone calls and distribute correspondence

Handle requests and queries appropriately

Open and maintain all files electronically and physically

Make travel arrangements

Assist in arranging and planning of events

Update the social media pages

Previous Employment

Organization : Mafikeng FM

Position : Public Relations Intern

Duration : January 2021 to March 2021

Duties

Updating social media

Admin duties

Manage the dairy of the Chief product officer

Updating daily advert schedule

Monthly reports

Organization : Alberton Labour Law Consulting

Position : Receptionist

Duration : June 2020 to December 2020

Duties

Making quotations for clients

Answering calls from clients

Arranging meetings for the Director

Welcoming clients and directing them to the relevant area.

Organization : LEX

Position : Admin manager

Duration : February 2019 to June 2020

Duties

Liaising with clients.

Making quotations for clients,

Compiling monthly reconciliation,

Compiling trainers payments, packing of material for assessors,

Uploading trainers on CRM,

Responsible for day to day running of training.

Organization : LEX

Position : Training Administrator

Duration : May 2017 to February 2019

Duties

Project Coordination.

Project Administration

Leasing with clients.

Adhering to requests.

Ensuring that turnaround time for requests is reached.

Putting files together correctly and neatly.

Ensuring that Files are up to date

Ensuring that spreadsheets are all updated according to registers

Organization : GEO

Position : Marketing and sales intern

Duration : April 2016 to 2017 April

Duties

Updating & building national database

Telesales & marketing

Researching potential clients across industries

Acting as a Junior sales (conducting presentation & sending out proposals)

Client communication and coordinating open Seminars or courses.

Assist with Receptionist (answering and transferring calls)

Data capturing for Learning Exchange.

Organization : GoMetro

Position : Customer service intern

Duration : February 2015 to March 2016

Duties

Updating the GoMetro system,

Handling the social media pages (Twitter and facebook),

Answering calls from customer and assisting with each enquiry

Arrange media interviews for manager (Press/Radio Interview)

Writing articles for the GoMetro Blog.

Organization : Vaal University Of Technology

Position : Peer helper

Duration : 2013

Duties

Helping Students with Inter personal relations (Relationship, Educate about STIs, HIV and BT)

Motivating student on healthy life style.

SKILLS

Communication skill, reporting skills, administration skills and leadership skills.

Good written and oral communication, handling of queries and complaints.

Ability to meet deadlines, ability to work under pressure, ability to pay attention to detail and ability to communicate and interact with other people at different levels.

REFERENCES

Name Designation Contacts

Mr Karabo Kgokong MahikengFM CEO 082*******

Mr Fezile Gama Alberton Labour Law 071*******

Miss Thembi Dakile Learning Exchange Director 082*******

Mr Mpho Sefalafala GoMetro 072*******

Miss Kamogelo Sebanyoni Exhilarate Supervisor 078*******

Mss Tanaka Mupfunya AMI Manager 083*******

Mr Ishmael Tsime Standard Bank 079*******

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