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Human Resources Employee Relations

Location:
North Carolina
Posted:
December 31, 2023

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Resume:

Loretta A. Coble

ad2cj6@r.postjobfree.com 770-***-****

OBJECTIVE

Seeking a challenging Human Resources position, utilizing my expertise in talent acquisition, employee relations and HR administration to foster a positive workplace culture, ensure regulatory compliance, and contribute to overall organizational success through effective HR strategies.

SKILLS

Leadership and Coaching

Diversity and Inclusion

Recruitment and Onboarding

Project Coordinator

Employee Relations and Communication

Record Keeping and Documentation

EXPERIENCE

HAUTE FLAIR, Atlanta, GA. 2020-Present

Human Resource Assistant

Performs recruitment, selection, and job screening, conducts background checks, verify drug tests results and verify credentials.

Assists with planning and executing of benefit open enrollment, internal and external training events as well as other agency activities as assigned.

Addresses commonly asked questions, from applicants and employees in aligning with agency policies, and benefit plan documents promptly

Navigates various operating systems, including the company’s Applicant Tracking System (ATS) Workday and the Short Message Service (SMS platform) using the company’s internal texting application proficiently.

Safeguards the integrity and confidentiality of human resource files, records, and documentation while ensuring the accuracy and currency of information.

TRUEBLUE, Gainesville, GA. 2011-2020

Branch Manager

Achieved targeted profit margins and revenue goals on the Profit and Loss statement.

Increased revenue by 25% through up-selling and cross-selling to new existing customers.

Met customer demands by consistently maintaining a weekly 20% qualified talented pool goal.

Established performance expectations, goals, and professional development plans.

Certified DOT flagger technicians, in safety protocols and regulatory compliance.

FEDERAL RESERVE BANK, Atlanta, GA 2006 – 2011

Senior Payment Processor

Resolved customer account discrepancies through research and vendor communication.

Verified checks and check images using ten-key skills to encode terminal MICR information.

Cross-trained in several different departments, contributing to the achievement of company goals and meeting deadlines with a 20% increase in task efficiency.

Recognized and awarded two consecutive years for outstanding performance in quality assurance.

METZGER & ASSOCIATES, Atlanta, GA 2000 – 2006

Property Administrator

Created a welcoming environment while managing a 204-Unit community apartment complex.

Managed revenue and operating expenses, to provide accurate monthly profit and loss statements.

Provided direct coaching and training for new employees on current policies and procedures.

Increased resident retention by 20% through effective lease renewal programs and follow up.

Achieved a 15% increase in monthly leases, with a target occupancy rate of 98% or higher.

EDUCATION

BA, Political Science, Concentration in Business, Communication, N.C.C.U., Durham, NC 1999

CERTIFICATIONS

Recruitment Training Certificate, OSHA Certification, DOT Instructor and Salesperson Counselor,

COMPUTER SKILLS

Office 365, Workday, Oracle, Concur, Sparks, Zoom, Kenexa BrassRing, Yardi, Salesforce MindMaps



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