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General Manager Customer Service

Location:
Sevierville, TN, 37862
Salary:
Posted salary
Posted:
December 31, 2023

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Resume:

Kevin L. Frey

**** ******** ******

Seymour, Tn. 37865

865-***-****

ad2che@r.postjobfree.com

Summary of Qualifications

• Analysis of P&L’s, inventories, budgeting

• Manage labor by sales projections

• Controls cost through supervising and training hourly employees and management

• Excellent knowledge of food/beverage products demonstrated

through menu and recipe development

• Set expectations and reviews progress of employees and

management through daily coaching and performance reviews

• Ordered food and beverage products, established par level

• Results oriented and driven to achieve highest level of efficiency

• Builds sales through customer service and creating a positive culture within the restaurant

• Supervised and wrote schedules for and up to 70 employees

Career Achievements

• Received 4 1/2 stars as General Manager for food, service and

atmosphere in local Publication

• Renovated pro shop into a dual purpose snack bar and pizza

parlor as FB Director

• Achieved the “Certificate of Excellence” award in 2012

• Increased sales $90,000 in first year as FB Director

• As GM of Ruby’s, I formed a relationship with Diamond Tours

and brought groups of 40-50 2x’s a week which added an additional $65,000 annually

Professional Experience

Director of Culinary Services Dominion Senior Living 2022 - present

Assistant Manager O’Charleys 2017 - 2022

General Manager Ruby Tuesdays 2010 - 2017

General Manager Choto’s Steaks and Seafood 2007 - 2010

F&B Director Fairfield Glade 2005 - 2007

ABC Certified

ServSafe Certified



Contact this candidate