Shanica Billings

Objective:

Solutions orientated professional eager to apply my work ethic, technical training, real world

experience, and professional perspective to a company focused on customer and employee

satisfaction and retention.

Experience:

Caregiver Nov 2018 — Present Accent Care Home Health - Sacramento, CA

Monitored patient stability by checking vital signs and weight, and recording intake and output

family members, and team

information; Encouraged professional relationships with resident

member:

Assist patients with daily activities including eating, personal hygiene, and

ambulating; Follow care plans for 70+ residents by working closely with nursing sta

dministered prescribed medications;

= Routinely

ensured patients’ needs and preferences were being met

Provided transportation to patients, ensured all orders from healthcare officials were understood

by patient:

; and Provided meal planning services like cooking or writing recipes

te Nov 2018 - Nov 2022

Conducted timely and accurate inventory counts; Maintain current supply records; Organized

incoming inventory to fit with optimal storage plans and maintain retrieval efficiency; Trained

Actively lifted

Warehouse Asso Select Services - Fresno, CA

new employees emphasizing knowledge in warehouse procedures and standards;

heavy objects 50+ Ibs; Tracked inventory and conducted cycle counts; Properly labeled

containers with accurate shipping information; Problem solved for de

missing merchandise; Ensured product records were UpToDate and accurate; Monitored and

fective, incorrect, or

improved overall efficiency

Nov 2017—Nov 2020 U-Haul - Sacramento, CA

Processed payments or establish payment plans; Upheld quality control policies and procedures

to increase customer satisfaction; Promote high customer satisfaction by resolving problems

Customer Service Rep

promptly and friendly; Demonstrated excellent communication skills in problem identifying and

solving; Accurately input information into customer account; Set up and activated customer

accounts; Maintained knowledge of current promotions, exchange guidelines, payment policies

and security practice:

if needed

Assisted 30+ customers per day with various issues and recalling

custome!

NTA Nov 2005—Nov 2019 Fresno County Superintendent Of Schools - Fresno, CA

Encouraged students to develop good interpersonal skills; Met with parents to share perspectives

on child's strengths and weaknesses; Used positive reinforcement method to redirect poor

nd behavior;

aluated students' ai

behavior;

Implemented ag

ademic performance, social development

appropriate educational activities

Paraeducator Oct 2005 — Nov 2016 Fresno unified school district - Fresno, CA

Managed classrooms and coordinated documents for teachers; Utilized curriculum with life-

based approach; Offered students personalized educational, behavioral and emotional support;

Prepared visual aids, equipment and classroom displays; Worked one-on-one with special needs

students age (4-18); Met with parents and teachers to discuss educational outcomes and

behaviors while observing and promoting sensitivity to child's condition and needs; Monitored

students’ progress in skill and personal behavioral development and reported on findings to

teachers and parents; Kept over [Number ] students safe in classroom and outside environments;

Managed distracting or inappropriate class

methods and encouraging healthy communication skills; Maintained focused, inclusive and

‘oom behavior by using positive reinforcement

supportive learning environments; Planned and led age appropriate activities to develop students’

physical, emotional and social growth.

shanicabillings35

@gmail.com

559-***-****

Sacramento, CA

95823

Certifications:

Registered Alcohol

Drug Technician

First Aid Certification

CPR Certification

Skills:

Billing and Coding,

Support Services,

Reporting and

Documentation,

File and Record

Keeping,

Data entry,

Care Planning,

Service

Documentation,

Client Records

Management,

Meeting

Coordination,

Good

Communication,

Multitask,

Microsoft Word

Education:

High School Diploma

Erma Duncan

Polytech

Medical Assistant

Fresno Adult School

Associate degree

Fresno City College

Contact this candidate