Torrhonda Cannon

Seaford, DE *****

ad2cg5@r.postjobfree.com

302-***-****

Work Experience

Outreach Worker

Georgetown, DE

May 2022 to present

Complete assessments and reassessment for clients and potential clients to see if they qualify for the program as a homebound person. Reassessment have to categories either a 6 month or Yearly. Also enter data in service tracker for meals and any changes with the client. I send emails to the Center director to let them know if we have a new person starting or if someone is to come off of the route.

Mental Health Receptionist

Caroline County - Denton, MD

September 2021 to April 2022

Check in and out clients, schedule appointments, transfer calls, pull medical records, customer service, assist doctor with records, problem solver

Mortgage Loan Processor

Truist Financial Corporation

October 2020 to September 2021

Review paperwork to make sure all areas are signed, the address is correct, loan amount matches and upload into the system

Medical Biller

Medical Reimbursement Solutions - Dagsboro, DE

April 2019 to February 2021

Work with 20+Drs checking claims and denials for the offices. Work with over 10 different systems like change, emblem, care first, availity, Medicare, Medicaid. Also call the insurance company to get a break down on what was paid to which CPT code and filing investigations for the denials

Direct Support Professional

CHIMES DELAWARE

August 2019 to March 2020

Assist individuals with daily living. Cook meals, assist with laundry, showers, cleaning rooms, taking individuals out in the community among other things.

Senior Customer Service Representative

M&T Bank - Millsboro, DE

December 2017 to January 2019

Help customers with balances, balance transfers, NSF fee questions, take credit applications, and file disputes and reverse fees for customers making sure that when they leave the call, they are happy.

Delivery Driver

Papa John's - Seaford, DE

December 2016 to February 2018

Deliver pizza, help on make line, wash dishes, help on oven, make boxes, do prep, answer phone and take orders, make sure customers are satisfied before they end the call

Loan Officer/Manager

EZ Cash of Delaware inc - Georgetown, DE

August 2015 to December 2016

Enter data for installment loans, file, process payments, send ACH payments, make sure the office is clean and keep customers satisfied

Commercial Specialist

Auto Zone - Seaford, DE

April 2007 to August 2015

Print invoices, make sales calls, help commercial manager with paperwork daily, help customers with getting the correct parts, install batteries wipers bulbs, put away freight, input warranty information, ring up customers, etc.

Customer Service Representative

Family Dollar - Laurel, DE

2006 to 2006

Run register, put up products, unload truck, sweep, mop, front and face, make sure customers have what they came in for, keep things running smoothly

Housekeeping/Office Clerk

Relax Inn/Marathon Inn

2005 to 2005

Started out as a housekeeper. cleaning rooms, making sure everything is in working order...as office clerk. Check customers in and out, get them extra towels, extra blankets, ice, make sure parking lot is clean, flush out the system, if there's an early check out clean the rooms

Education

Studying Psychology

University of Maryland Global Campus

August 2021 to present

None in Medical Assistant

Harris School of Business - Dover, DE

February 2010 to May 2011

None in C. N. A

Delaware Technical & Community College - Georgetown, DE

January 1999 to March 1999

High school diploma in Business

Seaford Senior High School - Seaford, DE

September 1994 to June 1998

Skills

CPR/First Aid Certified

Phlebotomy including venipuncture/capillary collection

Measurement and recording of vital signs

Administering EKGs

Operation of a variety of laboratory instrumentation

Utilizing laboratory techniques to perform routine tests including Strep, Blood Sugar, Urinalysis, Pregnancy, and Hematocrit

Basic computer functions such as patient data input and billing, including ICD-9 and CPT coding

Preparation of case histories and medical reports, management of patient files, charts, and medical records, including alphabetical/terminal digit

Answering incoming patient and physician referral calls and scheduling appointments

Preparation and break-down of treatment and examining rooms

Medical terminology, anatomy & physiology

HIPAA and OSHA Compliance Training

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