JEREMY HANSON

Coos Bay, OR *****

541-***-**** - ad2cfh@r.postjobfree.com

PROFESSIONAL SUMMARY

Skilled in performing routine and emergency maintenance of roads, buildings and equipment. Four seasons of experience undertaking all Wildland Firefighting duties. Proficient with Excel, Outlook and SAP. Five years of power outage dispatching. Ten years of grounds keeping experience. Troubleshooting and accurately repairing/installing new equipment. Organized, friendly professional committed to effectively assessing, repairing and maintaining machinery, roads and buildings. Excellent problem-solving and analytical skills to manage several different tasks at once. 22 years of customer service. Professional and resourceful with fantastic attention to detail. Proven to safely operate industrial equipment and vehicles. Excellent organization, planning and prioritizing aptitude. Specialties include vegetation management, data collection, painting and road maintenance to name a few. Helpful and easy going personality. Ready to bring 24 years of relevant work experience to a new team of coworkers. Willingness to take on new and added responsibilities to meet team goals. Hardworking and passionate job seeker eager to secure an entry-level position.

SKILLS

Experience Operating Machines

Customer Service

Equipment Inspection

System Testing

Equipment Repair

Service Documentation

Equipment Maintenance Proficiency

Mechanical Skills

Safety Management

Invoice Verification

Safety Requirements

Transportation Safety

Equipment Troubleshooting

Customer Relations

Preventive Maintenance

Worksite Preparation

Building Maintenance

Equipment Installation

Type Equipment Installation

Following Safety Practices

Estimating Abilities

Welding Skills

Tool Installation and Alignment

WORK HISTORY

08/2017 to 11/2023 Hydro Repairman

Pacific Power – Hornbrook, CA

Maintained inventory of repair supplies and ordered parts. Implemented preventive maintenance measures to decrease emergent issues. Dismantled machines and equipment to remove defective parts. Road maintenance and vegetation management.

Completed all repair and maintenance activities promptly and to high quality standards.

Tested systems, noting issues and completing preventive maintenance. Worked with diverse types of weather and ground conditions. Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Managed maintenance activities, supervised staff and inspected equipment. Researched and implemented new technologies and equipment. Checked, repaired and repacked survival equipment to meet specifications. Cleaned stains from fabric or garments using spray guns and cleaning fluid. Spread out articles or materials and examined for holes, tears and other defects. 11/2011 to 04/2017 Service Coordinator A

Pacific Power – Klamath Falls, OR

Maintained accurate records and full compliance with government regulations and agency guidelines.

Assessed customer needs and developed solutions to meet needs. Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.

Developed productive working relationships with churches, schools, government agencies, and charitable organizations.

Participated in meetings and discussions with internal and external stakeholders to discuss KPIs and strategies for successful completion of service projects. Prepared reports on service performance metrics and key indicators for management review.

Developed and maintained database of service providers and vendors for easy and quick access to list of qualified providers for different jobs. Established and maintained service schedules for several projects to help plan organize workload.

Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Collected, arranged, and input information into database system. Gathered, organized and input information into digital database. Educated staff on organizational mission and goals to help employees achieve success.

Developed effective improvement plans in alignment with goals and specifications.

Generated reports detailing findings and recommendations. Developed and updated tracking spreadsheets for process monitoring and reporting.

Maintained database systems to track and analyze operational data. Resolved customer complaints and issues to drive satisfaction and loyalty. 06/2001 to 04/2005 Wildland Firefighter 1

U.S. Forest Service - Fremont NF – Silver Lake, OR Oversaw equipment and vehicle upkeep to maintain emergency readiness. Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.

Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.

Assisted with regular maintenance of firefighting equipment. Operated hoses, pumps, ladders and other firefighting equipment. Inspected apparatus, equipment, grounds, and stations for proper order and condition.

Completed training to stay in peak physical fitness and handle challenging tasks. Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.

Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.

Prepared incident reports detailing personnel, location and results of each call. Effectively supported fire suppression by setting up and maintaining water supply lines.

Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel. Assisted in prevention of fires through public education programs. Conducted fire drills and trained new recruits in use of firefighting equipment. Evaluated areas after containing fires to identify and suppress hot spots. Performed maintenance on water tanks, fire hoses and other firefighting equipment.

Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.

Established water supplies, connected hoses and directed water onto fires. Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.

Acted quickly to contain hazardous chemicals likely to catch fire, leak or spill. Inspected fire and life safety systems and equipment for proper placement at properties.

Carried out fire inspections to identify fire hazards and recommend corrective measures.

Diagnosed and located hazardous materials and other sources of fires. 04/2005 to 11/2011 Meter Reader

Pacific Power – Klamath Falls, OR

Attended safety meetings and took part in safety awareness trainings and programs.

Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.

Answered questions regarding meter readings and deescalated situations regarding tickets or other information.

Trained new meter readers to apply best practices and comply with safety procedures.

Repaired non-functioning meters and tested to verify operational status. Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Used Software to transfer collected data to company databases daily. Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.

Educated customers to provide information on energy conservation techniques. Skilled at working independently and collaboratively in a team environment. Self-motivated, with a strong sense of personal responsibility. Proven ability to learn quickly and adapt to new situations. Worked well in a team setting, providing support and guidance. Worked effectively in fast-paced environments.

Managed time efficiently in order to complete all tasks within deadlines. Demonstrated respect, friendliness and willingness to help wherever needed. Excellent communication skills, both verbal and written. Passionate about learning and committed to continual improvement. Proved successful working within tight deadlines and a fast-paced environment. Strengthened communication skills through regular interactions with others. Organized and detail-oriented with a strong work ethic. Adaptable and proficient in learning new concepts quickly and efficiently. Used critical thinking to break down problems, evaluate solutions and make decisions.

Paid attention to detail while completing assignments. Developed and maintained courteous and effective working relationships. Identified issues, analyzed information and provided solutions to problems. Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Cultivated interpersonal skills by building positive relationships with others. Utilize GPS technology to locate customers accurately and avoid delays. EDUCATION

06/2001 97604: General Studies

Henley High School - Klamath Falls, OR

Awarded [Award Name]

Relevant Coursework: [Subject] & [Subject]

Extracurricular Activities: [Activity]

CERTIFICATIONS

Certified Flagger

Certified CPR/First Aid

Rope Rescue/Confined Space Certified

• Class A CDL

Contact this candidate