Marianne Ukegbu

*** * **** ** ****** NJ *****

832-***-****

ad2cf0@r.postjobfree.com

Objective:

Highly motivated and versatile professional seeking a challenging position that combines my expertise in Management Information Systems (MIS) and Digital Marketing. With a strong foundation in data analysis and a passion for digital media, I am eager to leverage my skills to drive effective marketing strategies, optimize business processes, and contribute to the success of an organization in the digital age. Education:

Master's Program in Digital Marketing, Rutgers Gradute Business School, Rutgers University, New Jersey, 2024 Bachelor's Degree in Management Information Systems (MIS), Rutgers Business School, Rutgers University, New Jersey, 2021

Skills:

● In-depth knowledge of (MIS) principles, database management, and data analysis

● Knowledge of programming languages, such as Python, SQL for data analysis and automation

● Proficiency with Microsoft Office (PowerPoint, Access, Excel, Word, Microsoft Visio)

● Proficient in digital marketing strategies and techniques, including SEO, SEM, social media marketing, email marketing, and content creation

● Strong understanding of web analytics tools, such as Google Analytics, Google AdWords, social media management platforms, and marketing automation software

● Monitor, analyze, and report on campaign performance using web analytics tools to make data-driven decisions and optimize results

● Excellent problem-solving abilities, with a keen eye for identifying opportunities and implementing effective solutions

● Able to manage multiple projects simultaneously and meet deadlines

● Exceptional written and verbal communication skills, with the ability to create engaging content and effectively communicate complex information

● Problem-solving abilities, with a keen eye for identifying opportunities and implementing effective solutions EXPERIENCE

CommuniData Global Freelance Brand Developer Newark, NJ Sept 2018- Current

● Develop comprehensive brand strategies that align with the client's objectives and target audience.

● Conduct market research, define brand positioning, and create brand guidelines to guide the brand's visual and verbal identity.

● Craft appealing brand identities including logos, color palettes, typography, social media, and website design elements.

● Presented Power Point slides providing advice and guidance to clients on brand-related matters, including brand positioning, messaging, and visual identity. Offer strategic recommendations for brand enhancement and growth based on industry trends and best practices.

● Use clear and concise language when communicating with clients. Avoid technical jargon and explain concepts in a way that is easily understandable to non-technical individuals.

● Cultivate strong and positive relationships with clients, fostering trust and loyalty. Understand clients' needs and goals, and deliver exceptional service to exceed their expectations. Michael Emele DDS PC, Union City, NJ - Administrative/MIS Associate June 2019 - Sept 2022

● Assisted in the maintenance and management of information systems, ensuring data accuracy and system functionality.

● Generated reports and analyzed data to provide insights and support decision-making processes.

● Generate reports and provide data analysis to support decision-making processes, improve operational efficiency, and enhance patient care.

● Collaborated with cross-functional teams to implement system enhancements and process improvements.

● Collect, organize, and analyze dental office data, such as patient demographics, treatment records, and financial information.

● Provide technical support to dental office staff, troubleshooting system issues, and resolving hardware and software problems.

Lamons Gasket Company, Houston, TX - Logistics Assistant March 2015 - Sept 2016

● Receive and inspect incoming shipments to ensure the correct amount and type of stock is delivered

● Verify the accuracy of delivery documents, such as invoices, packing lists, and bills of lading.

● Report any discrepancies or damages in shipments to the appropriate parties.

● Maintain accurate records of inventory transactions, including receipts, transfers, and returns.

● Prepare shipping documents, such as shipping labels, packing lists, and customs documentation

● Propose and implement solutions to enhance efficiency, reduce errors, and improve customer satisfaction. Xerox, Houston, TX - Claims Administer / Help Desk April 2011 -Dec 2013

● Respond to customer inquiries via phone, email, or online chat, and ensure timely and satisfactory resolution of their concerns

● I successfully enrolled individuals into our membership program and access to exclusive benefits

● Verify the accuracy and completeness of claim forms and supporting documentation.

● Provide assistance and support to customers regarding claims-related inquiries, issues, and concerns.

● Identify and troubleshoot issues related to claims processing or website functionality.

● Collaborate with internal teams, such as IT or claims management, to resolve technical issues or escalate complex cases.

● Ensure compliance with policies, terms, and conditions related to claims processing.

● Adhere to privacy and data protection regulations when handling customer information Certification:

Google Ad Search Certificate Google Issued May 2023 · Expires May 2024 Cyber Ethics Texas A&M Engineering Extension Service - TEEX Issued Aug 2022

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