Christopher Christopher

Building customer relationships with professional skills and respectful attitude. Rio Vista, CA 94571

ad2ce1@r.postjobfree.com

909-***-****

My objective is to work for a progressive and reputable company where my proven abilities will be rewarded with opportunity for perfessional growth. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assistant General Manager

City Sports Club - Concord, CA

October 2019 to Present

• Upholds professional standards during all decision making situations.

• Participantes in the interviewing, hiring, compensation, discipling and termination of employees

• Develops and directs the various sales and prospecting strategies for the sales team in order to meet daily, weekly objectives

• Always maintains and displays a professional demeanor.

• Plan and assign the work of the gym staff

• Ensure compliance with safety and health obligations to employer and members

• Offer assistance to new and old members alike on the floor Licensed Personal Lines Insurance Agent

Allstate Insurance - Vacaville, CA

October 2020 to November 2021

• Promote all types of new Insurance contracts or suggest additions to existing contract

• Build productive relationships with current clients or prospects, through open communication

• Manage large amounts of incoming calls

• Identify and access customer needs to achieve satisfaction

• Keep records of customer interactions, processes customer accounts and file documents

• Generate sales leads

• Follow communication procedure guild lines and policies . Behavioral Health Technician

Maxim Healthcare Services - Antioch, CA

September 2019 to December 2019

• Works one on one with children with Autistic Disorders, Pervasive Development Disorder, Asperger's Disorder and Childhood Disorder..

• Provides behavioral support services with crisis intervention.

• Follows the instructions of the BCBA program supervisor.

• Implements behavior plans.

• Documents session policies and procedures.

• Performs other duties as assigned or necessary.

• Provides a safe supportive environment for the patients.

• Mediating or restricting any violent behavior.

• Interpersonal and observational skills, along with physical stamina. Recovery Coach

RI International - Antioch, CA

May 2019 to October 2019

• 25 person client case load.

• Class instructor in daily classes. Provides information on the dangers on drugs and alcohol while encouraging, support, and praise to help set personal goals.

• Experience logging daily D. A. P notes (Data, Assessment, & Citizen Goal Plan). The notes range

• from 14 to 20 citizens reports daily.

• Communicates with Clients County Case Managers on clients behalf.

• Teach the clients how to accomplish daily task. While also teaching how to acquire needed resources including money and shelter.

• Motivate through hope and inspiration while being a role model for positive recovery.

• Trained to teach core classes such as 9 dimensions of wellness, facing up to health, W.E.L.L, IMR

(Illness Management and Recovery).

• Microsoft word, scan, fax and email efficient.

• First aid/CPR card. California food handlers card.

• Responsible for preparing meals snacks and drinks for clients daily

• Transported clients to live as independently as possible. Tasks included teaching clients to handle their own hygiene to managing their own finances.

• Utilized strong assessment skills to determine necessary client care.

• Organizing and attending medical appointments with clients, while advocating for the rights of people with disabilities.

• Implement and participate in the creation of care plans aimed at helping clients achieve their individual goals and dreams.

• Assist with an encourage any physical or mental exercises and engage clients in job development activities.

Grounds Maintenance Crew Lead

PRIDE Industries - Fairfield, CA

2010 to May 2019

• Counseled crew members psychologically in order to bring positive attitudes, while encouraging good behavior and to help avoid any signs of depression. Helped work with disabled employees to learn job and confidence skills through one on one counseling and job training.

• Flight communication license. Communicates with Air Force Tower personnel to insure the safety of military and company employees.

• Performed grounds keeping and building maintenance duties. Mow lawn either by hand or using a riding lawnmower.

• Performed minor repairs and maintenance procedures on equipment utilized in grounds keeping.

• Maintained Air Force Bunkers while keeping disabled employees safe. While also communicating with military officials.

• Elected to the 2012 company safety board that was sponsored by OSHA.

• Elected landscape union shop steward of the ITAIPU labor union by my peers in 2017-2019 while helping negotiate union labor contract in summer of 2018.

• Recorded and documented daily information on employees job performance and mental health issues daily.

Painter/Laborer

Pride Industries - Fairfield, CA

October 2012 to March 2013

• Operate tools and equipment according to established safety procedures.

• Apply paint to surfaces including canvas, walls, floors, doors and cabinets.

• Tape, and texture walls. Mix, match and apply paint, varnish, enamel and other finishes.

• Clean walls to ensure proper adherence.

• Scrape, sandpaper, prime, or seal surfaces prior to painting.

• Paint surfaces using brushes, spray gun or paint rollers, and apply paint with cloth, brush, and sponge.

• Detect needed repairs on buildings, grounds and equipment by following established inspection procedures.

• Inspect jobs upon completion and completion and ensure areas are clean.

• Follow established safety procedures and techniques to perform job duties, including lifting, climbing, etc.

Telemarketing Sales Representative

Georgia Landry and Associates - Isleton, CA

June 2006 to September 2008

• Delivered prepared sales talks reading from scripts that describe products or services in order to persuade potential customers to purchase a product or service.

• Contact businesses or private individuals by telephone in order to solicit sales for time share properties.

• Explain products or services and prices, and answer questions for customers.

• Record names and addresses, purchases and reactions of prospects contracted.

• Schedule appointments for sales representatives to meet with prospective customers to attend sales presentations.

• Maintained communication with current accounts and new customers to ensure satisfaction.

• Answered telephone calls from potential customers who have solicited customers who have solicited through advertisements.

Maintenance Technician

Chevron - Rio Vista, CA

July 2001 to August 2004

• Provided friendly customer service to daily customers while maintaining a great rapport with local customers.

• Pumped gas, checked tire pressure, cleaned windshield wipers and checked customers oil

• Maintained gas pumps at the station on a weekly basis to ensure cleanliness and overall functionality of the pumps

• Helped record inventory and did help ordering on a bi-weekly basis.

• Responsible for stocking shelves and re-stocking beverage cooler. Education

High school or equivalent in Journalism

Los Medanos College - Pittsburg, CA

September 2005 to Present

High school or equivalent in General Education

Rio Vista High School - Rio Vista, CA

September 2000 to June 2004

Skills

• Excel

• Microsoft excel

• Microsoft office

• Powerpoint

• Training

• Cpr

• Cpr certified

• Case management

• Organizational skills

• Receptionist

• Documentation

• Mental health

• Self-motivation

• Detail oriented

• Efficient

• Leadership

• Problem Resolution

• Ability to work under pressure

• Loyal and discreet

• Leadership Experience

• Microsoft Word

• Customer Service

• Typing

• Climbing

• Groundskeeping

• Autism Experience

• Workforce Development

• Behavioral Health

• Salesforce

• Developmental Disabilities Experience

• Telemarketing

• Conflict Management

• Mowing

• Crisis Intervention

• Group Therapy

• Crisis Management

• Child & Family Counseling

• Behavioral Therapy

• Addiction Counseling

• Applied Behavior Analysis

• Cognitive Behavioral Therapy

• Presentation Skills

• Meeting Facilitation

• Mental Health Counseling

• Motivational Interviewing

• Social Work

• Management

• Supervising Experience

• Intake Experience

• Marketing

• Retail Sales

• Sales Experience

• Employee Evaluation

• English

• Computer Literacy

• Teaching

• Merchandising

• Time management

• Sales

• Negotiation

• Tutoring

• Program Development

• Special Education

• Curriculum Development

• Behavior Management

• Program Management

• Administrative Experience

Certifications and Licenses

Crisis Prevention Intervention

October 2019 to October 2021

• Taught how to reduce the risk of injury to staff and those served by decreasing the number of physical interventions.

• Learned how to identify at risk individuals and to use non-verbal and verbal techniques to defuse hostile or belligerent behaviors

• Provided emotional and physical support while acting in the client's best interests in order to promote independence, choice and well-being.

• Learned to set limits by keeping the limit short and simple by using a clear, calm and even toned voice.

• Understands the risks consequences of physical interventions and how identify the warning signs and how to respond with corrective actions to minimize harm during the use of physical interventions.

• Learned how to stay in control and to be positive when encouraging a disruptive individual, by displaying a positive action that will not escalate the person's behavior.

• Demonstrated respect, dignity, and empathy providing support in a non-judgmental manner.

• License number NEC6D370

CPR/AED/First Aid

May 2019 to May 2021

• Certificate CPR/AED /First Aid ID Number DBABF356

• Learned the different signs of choking as well as the different ways of responding to such situations.

• Taught how to be confident in the skills and techniques learned during training.

• Ability to work under pressure in emergency situations by keeping a cool, calm demeanor.

• Great attention to detail while learning to take on a leadership role during an emergency situation.

• Learned to perform one-person CPR.

• First aid priorities are managing the scene of an accident. Basic Life Support (BLS)

December 2019 to December 2021

ID # 8E89FC.

RBT Certification

Personal Lines Broker / Agent

Property & Casualty License

Assessments

Reliability — Proficient

May 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Proficient

Reliability — Proficient

June 2019

Tendency to be dependable and come to work

Full results: Proficient

Basic Computer Skills: PC — Proficient

November 2019

Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.

Full results: Proficient

Sales Skills — Proficient

August 2020

Influencing and negotiating with customers

Full results: Proficient

Customer Focus & Orientation — Highly Proficient

September 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Supervisory Skills: Motivating & Assessing Employees — Proficient September 2020

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient

Marketing — Proficient

September 2020

Understanding a target audience and how to best communicate with them Full results: Proficient

Work style: Reliability — Highly Proficient

April 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Work style: Reliability — Highly Proficient

April 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Work style: Reliability — Highly Proficient

April 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Work motivation — Expert

April 2021

Level of motivation and discipline applied toward work Full results: Expert

Sales skills — Proficient

August 2020

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• Skills and trainings

• Ability to work under pressure

• Adaptable skills

• Communication skills

• Computer skills

• Creative thinking

• Critical thinking

• CPR / First-Aid / AED

• Conflict Resolution

• Case management

• Decision making

• Detail oriented

• Documentation

• Detail Oriented

• Effient

• Leadership

• Loyal and discreet

• Microsoft word

• Microsoft office

• Microsoft excel

• Mental Health

• Organizational skills

• Problem solving

• Project management

• Responsible

• Receptionist

• Self-motivation

• Team work

• Time management

Contact this candidate