JL JANUETTA LONDON

ad2car@r.postjobfree.com 903-***-**** DeSoto, TX 75115

PROFESSIONAL

SUMMARY

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. SKILLS Ease with Computers and

Technology

Multitasking and Time

Management

Adobe Systems Adobe

Photoshop

Document and File

Management

Microsoft Office

Multi-Line Telephone Systems

Supply Inventory Control

Intuit QuickBooks

Appointment Coordination

Strong Organizational Skills

Data Entry Documentation

Employee Training

WORK HISTORY Administrative Assistant Innovative Lasers Of 10/2019 - CURRENT Houston - Dallas, TX

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Executed record filing system to improve document organization and management.

Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records.

Coached new employees on administrative procedures, company policies and performance standards.

Offered office-wide software support and training, troubleshooting issues and optimizing usage.

Certified Medication Aide Brookdale Assisted Living 02/2003 - 12/2018

- Longview, TX

Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.

Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life. Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.

Reported changes in patient status regarding drug therapy. Administered prescribed drugs to high-volume patient caseload. Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Group Home Manager Tamarack Residential 03/2005 - 07/2010 Services - Longview, TX

Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support. Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.

Offered learning opportunities to help residents develop important life skills.

Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements. Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation. Mentored and coached staff to improve performance and interactions with residents.

Scheduled physician and other appointments for residents, providing transportation to each visit.

Created staff work schedules so each shift had appropriate number of employees for coverage.

Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.

EDUCATION Tyler Junior College, Troup, TX 06/2004

Associate of Arts: Cardiopulmonary Technology

Kilgore College, Kilgore, TX

Some College (No Degree): Certified Medication Assistant Bish Mathis Institue, Longview, TX 06/1989

Associate of Science: Health Administration

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