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Customer Service Human Resource

Location:
Philadelphia, PA
Posted:
December 31, 2023

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Resume:

http://www.roberthalf.com/legal/

Gia L. Clinton

*** ******* **** ***** ***** PA 19082

Phone# 215-***-****

Email: ad2ca7@r.postjobfree.com

EXPERIENCE

SENIOR LAW CENTER 01/14/22- Present

● Legal Advocate for the Tenants Rights division in Philadelphia PA

● interviewing clients, gathering evidence for trial, investigating facts

● updating database, scanning documents, maintaining e-files

● interfacing with various non profit organizations to provide resources for tenants.

● helping to provide housing furniture vouchers.rental assistance and other resources LEGAL AID 03/23/19-01/10/22

● Intake Advocate for the Corporate Central Office of Southeastern PA

● interviewing clients, gathering evidence for trial, investigating facts

● updating database, scanning documents, maintaining e-files

● Bankruptcy,Divorce, Custody, Criminal Expungements, Mortgage Foreclosure, Medicaid, Medicare SSI, SSD benefits, Creditor Collection Practices, Landlord Tenant, Advance Directives, Public Housing

QUAD STAFFING 06/18-12/18

● Horn Williamson LLC, Construction Law for the Plaintiff preparing cases for trial, discovery deadline, efiling, calendaring Discovery packets 09/18- 12/18

● Pet Value Plus, preparing HR packets coordinating human resource files across the country. 08/18- 09/18

● Medical Solution Supplier Preparing HR hiring campaign utilizing ZipRecruiter and Indeed managing hundreds of job applications in several regions. 06/18-08/18

SPEAR GREENFIELD RICHMAN & WEITZ 07/16- 11/17

● Paralegal for NJ trial division, PI cases preparing for trial, keeping calendar, scheduling Depositions, independent medical exams, efiling working as liaison for the Settlement Department and clients. Aiding clients once cases were settled.

FULTON BANK 03/14-03/16

http://www.roberthalf.com/legal/

● Universal Banker position for Harrisburg Pa customer service, duties included opening accounts, meeting sales goals managing loans, checking accounts team meetings, training compliance training cross training in teller duties

GOSPEL FELLOWSHIP CHURCH INC. 05/10-06/14

● Hired by the nonprofit organization to establish programs

● after school tutoring that included food, education & activities

● established a food bank and a rescue pantry for the elderly OFFICE OF THE MAYOR OMBUDSMAN 03/12-04/13

● Served as a liaison for the Mayor office and the residents

● Appointed by the the Honorable Linda Thompson to investigate complaints made by residents against city government agencies: police, fire department,parks & recreations, waste management and other residents.

● settled property line disputes, specialized in conflict resolution for theMayor’s office. OFFICE OF STATE REPRESENTATIVE MARIO J. CIVERA – 164TH LEGISLATIVE DISTRICT Chairman of the PA Appropriations Committee

Legislative Aide 08/06-04/10

● Advocate for constituents in the 164th legislative district in resolving constituent issues related to city, state. I worked with utility company’s liaison PECO & AQUA to resolve disputes and to reinstate services. (i.e., Medicaid, immigration issues, PennDOT, low-income housing and employment issues)

● Outreach and community event coordinator

Bank of America, Corporate Litigation Specialist 07/06-07/07

● Conducted risk assessment of active and pending cases to determine the bank’s position regarding cases to litigate, settle, or write-off.

● Managed litigation caseload (80 active cases) for over 17 law firms across the country.

● Tracked hearing schedule for upcoming cases; updated and communicated daily case status to attorneys. Leaf Financial Corporation, Litigation Specialist 10/05-07/06

● Assistant to the Vice-President, responsible for assigning cases to outside counsel, updating daily case status, scheduling meetings, reporting, travel scheduling

● Conducted risk assessment to determine profit recovery potential of litigation collections cases.

● Supervised collection activity of over 23 staff members (assistants, paralegals, investigators, collections agents, and finance staff) involved in third-party contract collections. http://www.roberthalf.com/legal/

EDUCATION

LOGO UNIVERSITY

Masters in Counseling Jacksonville Fl

01/20-present

INTERNATIONAL CHRISTIAN UNIVERSITY Chesapeake, VA

B.A. in Theology 09/05

THE PJA SCHOOL Upper Darby, PA

Certification in Paralegal Studies 11/98

VOLUNTEER

Elder Abuse Advocate Philadelphia Pa

Straight to the Heart Ministry 01/2017- present

God’s Chosen Vessel Ministry

Peaceful Holiness Church

Advocating for the rights of the eldery through interview, investigation and representation. Challenging nursing home abuse, fraud, creditor harassment, medicaid and medicare, social security & housing.



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