JESSENIA MUNGUIA

https://www.linkedin.com/in/jessenia-munguia-71658320a/

704-***-**** · ad2ca6@r.postjobfree.com

EXPERIENCE

Innovative Fibers, Spartanburg SC 7/2018-9/2018

Human Resource Assistant

•Processed Payroll using ADP and managed all tax forms

•Functioned as company Translator, including medical translations for workers comp claims and other employee issues

•Maintained and managed Department records and files for HR Director

•Recruitment

•Developed training program for all new hires

Gildan Yarns LLC, Clarkton, NC 4/2016-7/2017

Human Resource Assistant

•Processed Payroll using ADP and managed all tax forms

•Functioned as company Translator, including medical translations for workers comp claims and other employee issues

•Maintained and managed Department records and files for HR Director

•Recruitment for the Hispanic community via social media and within the community

•Developed training program for all new hires

Ulusoy Chenille LLC, Kings Mountain, NC 2/2014 – 7/2015

Office Manager Human Resource

•Conducted New Hires Orientation, prepared New Hires documentation, including benefit packages

•Processed Payroll using ADP and managed employee inquiries

•Functioned as company Translator, including medical translations for disability claims and employee issues

•Prepared vendor invoicing, Accounts Payables and Accounts Receivables using QuickBooks

•Provided customer service to clients, reviewed customer orders placed to ensure quality control

•Responded to client inquiries and complaints to achieve resolution and fulfillment,

•Maintained and managed Department records and files, including electronic files

Rowley Company LLC, Gastonia NC 2/2010-8/2013

Customer Service Representative

•Processed web-based customer orders, telephone, e-mail, and fax orders

•Provided customer service to clients, reviewed customer orders placed to ensure quality control

•Responded to client inquiries and complaints to achieve resolution and fulfillment, maintained and managed department records and files, including electronic files

U.C.V.T.S Scotch Plains NJ 5/2001 – 6/2004

Administrative Assistant

•Assisted with Financial Aid Applications and School Grants process

•Created and maintained student files and maintained student registration records

•Prepared various requisition forms and ordered supplies and equipment

•Arranged travel and itineraries and prepared reimbursement reports

•Typed correspondence and created mass mailings using mail merge

Triumph Corporation Services, New York NY 7/1997 – 11/1999

Office Manager Human Resources

•Prepared client invoices, processed payroll for permanent and temporary staff on ADP and QuickBooks

•Managed busy phones, screened potential candidates, administered candidates testing, made marketing calls to potential clients, and acquired information,

•Typed correspondence, screened calls, and managed files

EDUCATION

•Union County Vocational Technical High School, Elizabeth NJ

SKILLS

•MS Office, Word, Excel, Outlook, PowerPoint, QuickBooks, ADP, Internet, Rolm Switchboard, Type 45 WPM

•Languages: Proficiency in English Spanish - Oral and written Translations

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