Jessica Montano

**** ** ****

Troup, Texas *****

Cell: 903-***-****

ad2c9n@r.postjobfree.com

Professional Summary

Dedicated, hardworking, restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional, adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Flexible results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. Exceptional communication skills. Work History

Operating Partner Sonic Drive-In ( 05/2021-Present) – Bullard, Texas

• Carefully interviewed, selected, trained and supervised staff.

• Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.

• Correctly calculated inventory and ordered appropriate supplies.

• Actively participated in ongoing customer service programs to build sales and rapport in the community

• Oversaw front of the house personnel to maintain adequate staffing and minimize overtime

• Maintained a safe working and guest environment to reduce the risk of injury and accidents

• Effectively managed payroll and timekeeping including completion of the proper paperwork for new hires and terminations

• Quickly identified problems situations and skillfully resolved incidents to the satisfaction of involved parties.

• Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.

• Full responsibility of P&L and constructing a monthly and yearly budget. General Manager Burger King (09/2019- 05/2021 ) Jacksonville, Texas

• Carefully interviewed, selected, trained and supervised staff.

• Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.

• Organized special events in the restaurant, including receptions, promotions and corporate luncheons.

• Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.

• Correctly calculated inventory and ordered appropriate supplies. Received recognition from city of Whitehouse for contributions to the community. o Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

o Developed, implemented and managed business plans to promote profitable food and beverage sales.

Operating Partner Sonic Drive-In (01/2019-9/2019 ) – Red Oak, Texas

• Carefully interviewed, selected, trained and supervised staff.

• Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.

• Correctly calculated inventory and ordered appropriate supplies.

• Actively participated in ongoing customer service programs to build sales and rapport in the community

• Oversaw front of the house personnel to maintain adequate staffing and minimize overtime

• Maintained a safe working and guest environment to reduce the risk of injury and accidents

• Effectively managed payroll and timekeeping including completion of the proper paperwork for new hires and terminations

• Quickly identified problems situations and skillfully resolved incidents to the satisfaction of involved parties.

• Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.

• Full responsibility of P&L and constructing a monthly and yearly budget. Manager Jalapeno Tree ( 09/2016 to 02/2019)- Tyler, Texas

• Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.

• Promoted the business through participation in and sponsorship of community events.

• Created fun team building activities to engage staff in up-selling to meet revenue targets.

• Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.

• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.

• Carefully interviewed, selected, trained and supervised staff.

• Organized special events in the restaurant, including receptions, promotions and corporate luncheons.

• Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize overtime.

• Took and delivered full service catering.

Operating Partner Sonic Drive-In (05/2007-09/2016) - Tyler, Texas

• Carefully interviewed, selected, trained and supervised staff.

• Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.

• Correctly calculated inventory and ordered appropriate supplies.

• Actively participated in ongoing customer service programs to build sales and rapport in the community

• Oversaw front of the house personnel to maintain adequate staffing and minimize overtime

• Maintained a safe working and guest environment to reduce the risk of injury and accidents

• Effectively managed payroll and timekeeping including completion of the proper paperwork for new hires and terminations

• Quickly identified problems situations and skillfully resolved incidents to the satisfaction of involved parties.

• Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.

• Full responsibility of P&L and constructing a monthly and yearly budget. Manager Carretas Café(08/2004-05/2007)- Tyler, Texas

• Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.

• Promoted the business through participation in and sponsorship of community events.

• Created fun team building activities to engage staff in up-selling to meet revenue targets.

• Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.

• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.

• Carefully interviewed, selected, trained and supervised staff.

• Organized special events in the restaurant, including receptions, promotions and corporate luncheons.

• Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize overtime.

General Manager Burger King (03/1997- 05/2004) Whitehouse, Texas

• Carefully interviewed, selected, trained and supervised staff.

• Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.

• Organized special events in the restaurant, including receptions, promotions and corporate luncheons.

• Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.

• Correctly calculated inventory and ordered appropriate supplies. Received recognition from city of Whitehouse for contributions to the community. o Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

o Developed, implemented and managed business plans to promote profitable food and beverage sales.

• Education- Elk Grove High School

(1985) Elk Grove, California

• Skills

Service-oriented

Staff scheduling

Food service

background

Point of Sale

(POS) system

operation

Proven cost-

control expert

Business

operations

expertise

Inventory control

and record

keeping

Natural leader

Strong work ethic

Passion for

customer

satisfaction

Results-oriented

Marketing and

advertising

• Refrences

• Billy Stark- Supervisor, Whataburger- 903-***-****)

• Randy McKinney- Former Partner with Sonic- 509-***-****)

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