Lori A. Barry

860-***-****

ad2c8b@r.postjobfree.com

Professional Summary

Skilled manager with over 20 years of proven expertise in Human Resources, employee relations, recruitment, business management, process development and improvement. Responsible for strategic design, planning and implementation of process improvement and recruitment plans, project management, team building, and organizational development.

EXPERIENCE

ZIM Integrated Shipping Company, Miami, FL June 2022 – Present

Human Resources Business Partner

First point of contact for executives and employees for HR related issues.

Partner with leaders to brainstorm, develop, and execute on HR deliverables.

Partner with Compensation and Benefits specialist in negotiating offer packages.

Recruit for open positions.

Leverage HR team to ensure successful onboarding and new employee experience – participate in new hire training.

Participate in special projects – HRIS audits, HRIS process automation, analysis of employee HRIS information based on needs.

Report for various HR KPI’s and metrics such as employee experience, hiring success, attrition, exit interview data compilation in order to help improve existing processes and support decision making.

Organizational design for 3 business units (LABU, CCAD, ZLU Logistics)

Prepare annual HR budget for 3 business units (LABU, CCAD, ZLU Logistics)

Ensure the success of the team by being a true HR Business Partner. Identify talent gaps, conduct 9 Block assessments and performance goals and reviews.

Sonny’s Direct, Tamarac, FL January 2022-June 2022

Human Resources Business Partner

Responsible for adhering to and promoting all company policies and procedures.

Following up on completion of new hire onboarding, ethics certification, performance appraisals and all other HR programs. Drive engagement and diversity throughout the organization.

Provide employee relations support for employees and managers. Provide guidance on HR issues and sensitive situations.

Collaborate with managers to prepare and determine the appropriateness of disciplinary actions.

Provide HR expertise to ensure factual information and appropriate documentation results.

Work with Corporate Recruiting to fill open positions and to update information in Applicant Tracking System (ICIMS).

Assist with creation of job descriptions.

Team Focus Insurance Group, Sunrise, FL August 2020-November 2021

Human Resources Business Partner

Responsible for consistent delivery of HR operations, supporting projects and initiatives.

Lead HR Business Partner for the companies FIS entities – (Financial Insurance Solutions)

Manage overall team member engagement initiatives and retention strategies.

Administer the Performance Management and Performance Review process.

Administer and maintain Compensation administration – internal equity, Merit,

Promotions, Offers

Manage full cycle recruiting process.

Comcast, Miramar, FL November 2015 – May 2020

Senior Human Resources Manager

Responsible for counseling, orientating, and training managers and supervisors on the interpretation and administration of Human Resources policies for over 600 Inside Sales Agents.

Administer Human Resources policies and procedures as they pertain to all employees.

Oversee, handle, and manage all types of Employee Relations issues and conduct in-depth internal investigations and provide the appropriate outcomes and necessary actions.

Assists with employee counseling, discipline, and grievance handling. Recommend and advise on new approaches, policies, and procedures to maintain efficient and effective services.

Manage one direct report.

Ensures compliance with state, local, and federal guidelines, and policies to protect Comcast and its employees.

Partner with management to ensure strategic HR goals, policies, and programs are aligned with business initiatives.

Administer compensation programs and assist in job analysis, job evaluation, and performance management to ensure compliance with division guidelines.

Consistent exercise of independent judgment and discretion in matters of significance.

RECEIVED 7 Awards for OUTSTANDING PERFORMANCE

Human Resources Manager (PROMOTED)

Responsible for partnering with the Call Center organization and Human Resources team to ensure annual goals, strategies and initiatives are met.

Responsible for the overall organizational health of site as well as managing the operational employee life cycle activities for approximately 300 frontline employees.

Oversee employee relations activities and conduct in-depth investigations to maximize employee resources as well as determining the outcome.

Serves as subject matter expert and provides guidance to employees and site leadership as required.

Serves as HR liaison between the business and HR partners including training, communications, talent, compensation, engagement, and other HR functions.

Develops processes and procedures to drive site efficiencies while meeting various headcount and operational metrics.

Traveler’s Insurance, Hartford, CT June 2007 – February 2015

Human Resources Director

Member of the senior management team providing influence to leadership and drive results for all human resource efforts for the Hartford Claim Center, 2 Staff Counsel Offices, and Travelers Investigative Services.

Provide organizational development to these business areas as well as composing and implementing strategic business initiatives.

Consistently and critically examine the needs of the businesses to ensure they are well aligned with overall corporate direction and in support of business plans.

Collaboration with all of the HR functional areas to ensure consistent practices are maintained – Employee Relations, Corporate Legal, Compensation, Talent Acquisition and Management.

Provide and support ongoing coaching, counseling, internal investigations, and performance management strategies.

Stay abreast of social, economic, and other trends that affect the business or direction of human resources policies and programs and partners with staff responsible for research and development.

Human Resources Manager (PROMOTED)

Provide human resources support to the entire Hartford Claim Service Center, 2 Staff Counsel offices, and Ocean Marine.

Administer and communicate HR policies and programs within departments and across lines of business.

Ensure that human resources services delivered directly or indirectly are necessary, cost effective and in support of the business plan.

Developed a very effective partnership with line business clients through consultation on human resources strategic and operational issues as related to the business plan.

Spend time coaching and giving feedback to employees and management. Involved in all aspects of each line of business’s workflows and practices.

Collaborate with management and employees to identify and resolve issues that achieve a balance between business needs and employee needs and ensure compliance with company policies and procedures.

Consult on organization effectiveness to include re-engineering, management/employee development, workflow efficiencies and organizational change.

Assists management with cultural change issues. Member of the Claim initiative for Workforce Management acting as the lead HR for the Auto group.

Member also of the Credentialing team for the Workforce Management initiative.

Provided advice and guidance on complex and cross functional employee relations' issues, progressive discipline, and documentation requirements to management.

Develops interventions (proactive and reactive) that support employee relations and organizational effectiveness.

Execute the human resources planning effort with the customer groups to identify and build diverse pool of key technical and leadership talent to facilitate talent development and succession planning.

Counsel management on the development process and execution of development plans to build skill, competency, and organizational capability.

Assists management to leverage talent among work groups (e.g., cross-training, rotational assignments, redeployment).

The Hartford Financial Services Group, Property & Casualty, Hartford, CT August 2002- June 2007

Sr. Employee Relations Consultant

Provide expert counsel and advice on all aspects of Employee Relations and progressive discipline issues to the entire enterprise within The Hartford.

This included supporting all lines of business encompassing the entire company on a national level through phone contact or in person.

Provided one on one coaching to business leaders, key talent, and employees as needed to drive a high-performance culture.

Partner with business leaders, key talent, and employees in the areas of leadership development, performance management, and organizational issues. Initiate and lead individual team projects that promote efficiency and effectiveness of the Employee Relations Consulting Services of Excellence. Chairman’s Award winner for development of The Hartford’s Pandemic Policy.

Sr. Human Resources Generalist (PROMOTED)

Provide Generalist support to approximately 850 employees within the Personal Lines Call Center division (AARP) of Property and Casualty.

Also supported the P&C IT Department CIO’s organization. Led through dramatic change – with outsourcing initiatives and complete redesign of dept.

Ensure that HR initiatives are driving and supporting the business strategy as well as engaging the organization to appropriately acquire and leverage talent.

Consult with business leaders to diagnose situations and develop solutions that will enhance business results and organizational effectiveness.

Provide thought leadership and direction to business partners, management, and employees.

Proactively support customer groups by developing and implementing sound human resources programs that meet short- and long-range strategic plans to continually improve organizational effectiveness.

Act as a key business partner in strategizing talent, compensation, and organization optimization.

EDUCATION

Roger Williams University, Bristol, Rhode Island, Pre-Law, Business

TECHNICAL

Certified DISC Facilitator, HRIS, CSS, DDI - Development Dimensions International Certified Instructor, Career Architecture, HCBridge, Consulting Skills, PeopleSoft, Success Factors, ADKAR, Microsoft Office 365, Pro-Sci Certified Change Management facilitator, ADP, Ulti Pro

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