Sales Representative Customer Service

MICHAEL J. CANAPE C: 518-***-****

*** ******* **

Broadalbin, New York 12025

***************@*******.***

Professional Sales professional and expert in the insurance industry. Dynamic

Summary communicator who consistently exceeds goals and company

expectations.

Client focused Sales Representative and Manager with over 35

years of providing customer and company satisfaction.

Solid understanding of insurance needs.

Experienced customer service professional with strong leadership

and relationship-building skills.

Energetic work attitude and attentiveness.

Clear communication skills.

Work History

Agency Manager – MSCC LLC DBA Canape Insurance

Queensbury & Amsterdam, New York August 2019 to April 2023

• Oversee and manage all the agency’s functions.

• Assist customers on phone and person.

• Rated customers and underwrite policies.

• Handled claims.

• Managed agency payroll and expenses.

• Agency administrator.

Agency Principal – Alpha Insurance Agency

Venice, Florida – July 2016 to August 2019

• Agency Principal.

• Oversaw all of agency’s functions.

• Hiring and firing of employees.

• Training of new employees.

• Underwriting personal lines and commercial risks.

Agency Manager/ Administrator – Canape Insurance Agency

Amsterdam, Ballston Spa, Queensbury New York

• Was the agency manager for my family-owned business.

• Was also the administrator for the agency.

Licenses P & C and Life Insurance Licenses in New York and Florida.

Education Excelsior College Albany, New York

B.S. Degree in Science – Chemistry

Hudson Valley Com. College Troy, New York

A.A. Degree in Individual Studies

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