Customer Service Human Resources

Sabrina M. Stevens

** *. **"* Street, Wyandanch, NY 11798 570-***-**** smsteve37 @gmail.com

Objective

e Highly self-motivated worker looking to obtain a position that will utilize, my customer service experience,

and leadership skills to manage day to day operations, and contribute to the growth of a business.

Skills & Abilities

e Able to adapt quickly to a rapidly changing environment while still maintaining accuracy and efficiency.

e Ensure that orders are accurate, arrive safely to their destination in timely fashion.

e Focused on customer service and speedy deliveries which resulted in a 4.8 rating.

* Completed over 3,000 successful deliveries.

e Created Excel spreadsheet to track mileage, maintenance and other expenses.

e Checked with customers to ensure that they were enjoying their meals.

e Resolved any issue quickly regarding food or service.

e Received and counted daily receipts.

Itemized and totaled meal costs and sales taxes.

e Received and properly hand wrote orders from patrons for food and beverages.

e Presented menus and answer questions regarding menu items and made recommendations upon request.

e Cleaned and sanitized tables and counters after patrons finished dining.

e Prepared coffee, other beverages for customers and ensured refills were given during meals.

e Kept all articles on tables filled (i.e., salt, pepper and condiments).

e Trained new employees on necessary daily procedures to better deliver extraordinary customer service.

e Exceptional verbal and written communication skills.

e Dedicated leadership skills for my team members seeking assistance.

e Maintain and set daily schedule for on-time meal deliveries to customers.

e Responsible for day-to-day care and transportation needs of clients assigned to my work location.

e Maintained client calendars and medications.

e = CDL Liquid Tanker permit.

EXPERIENCE

WALMART CASHIER 6-1-15 THRU 6-1-19 STOCKER 6-1-21 THRU 6-13-22

INDEPENDENT CONTRACTOR DOOR DASH/UBER EATS 2018 - 2023

RESIDENTAL PERSONAL ASSISTANT HUMAN RESOURCES 2009 - 2018

CASHIER/CUSTOMER SERVICE/VARIOUS POSITIONS WALMART 2003 - 2009

WAITRESS/SERVER MAGNOLIA DINER 2003 -2008

WAITRESS/SERVER ELGIN DINER 1999 -2003

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