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Customer Service Mental Health

Location:
Holly Springs, NC
Posted:
January 01, 2024

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Resume:

Serina Oellerich

(she/her/hers)

Caregiver seeking the betterment of myself and others while advocating for mental health and equality.

*** * **** **

Indian Trail, NC, 28079

704-***-****

ad2c6q@r.postjobfree.com

EDUCATION

Wingate University, Wingate, NC — Psychology

August 2018 - May 2022

Attended Wingate University obtaining my Bachelor of Science in Psychology With plans to continue onto my master's in psychology.

South Piedmont Community College, Indian Trail, NC — CNA 2

August 2017- May 2018

Through my school's College and Career Promise program I obtained my CNA 1 and 2 licenses.

Porter Ridge High School, Indian Trail, NC

August 2014 - June 2018

EXPERIENCE

ABS Kids, Charlotte, NC — Behavioral Technician

May 2022-present

●Preform ABA therapy on patients

●Chart and audit on patients

●Ensure patient dignity and respect

Presbyterian Medical Center, Charlotte, NC — Certified Nursing Assistant (Urinary Catheter Care Team

November 2021-June 2022

●Placed and removed foley catheters

●Preformed catheter care

●Completed audits and charting on patients

Charlotte Orthopedic Hospital, Charlotte, NC — Certified Nursing Assistant

April 2021-November 2021

●Provided compassionate client care

●Assisted with ADL’s and documented changes in client’s health and well-being

●Ensure client safety

●Provided direct preoperative and postoperative care to patients

Judge Group, Charlotte, NC — Medical Screener

June 2020 - August 2020

Worked at Amerigas during the COVID-19 pandemic on a contract with Judge Group

●Administering medical questionnaires directly to patients and visitors

●Administering and interpreting the temperature of an individual utilizing tympanic and/or oral thermometers according to manufacturer’s instructions and CDC guidance for personal protection.

●Reporting of positive responses to clinical team members.

●Don and Doff PPE as required within the protocol for performing medical screening

Brightstar Healthcare, Charlotte, NC — Caregiver

March 2019-present

Employee of the Month July 2020

●Provided compassionate client care

●Assisted with ADL’s and documented changes in client’s health and well-being

●Ensure client safety

●Preserved patient dignity and minimize discomfort while carrying out duties such as bathing, brief changes, and emptying drainage bags

●Provided hands on nursing care in various settings such as in-home care and various facilities

Target, Matthews, NC — Team Member

November 2017 - May 2020

●Maintained currency on industry trends

●Participated in professional development

●Assisted visual merchandising and restocked products

●Recommended merchandise based on guests need

SKILLS

Punctual

Highly organized and detailed oriented

Good communication skills

Proficient in Microsoft Office Suite

AWARDS

CNA 1 and 2 license

BLS Provider



Contact this candidate