Markus Mata

857-***-**** • ad2c6p@r.postjobfree.com

Objective

To secure employment with a reputable company, where I can utilize my transferable skills to the maximum.

Education

Barringer High School, Newark, NJ

High School Diploma, June 2021

Skills

Professionalism

Customer-Oriented

Bilingual Spanish/English

Motivated team player

Maintains calm in stressful situations

Strong ability to build trusting relationships

Honesty and Integrity

Computer Literate

Experienced in fast-paced environment

Willingness to Learn/Adaptability

Work History

H&M, Wayne, NJ

Part-Time Sales Associate January 2021-June 2021

Greeted and engaged with customers in the service areas and on the sales floor.

Provided support in the maintenance of the sales floor to ensure a positive shopping experience as per H&M guidelines to maximize all selling opportunities.

Unloaded delivery truck and unpacked all merchandise within the efficiency timeline goal.

Followed all procedures and routines regarding safety, security, and administrative processes in all areas of the store.

Wendy’s (South Ferry St), Manhattan, NY

Crew Member June 2021-September 2021

Maintained high levels of customer service standards during high-volume operations within the store.

Prepared food orders for customers while adhering to proper portion control guidelines.

Operated the cash register by processing precise cash and credit card transactions.

Team Trainer September 2021-April 2022

Facilitated training for new employees on specific job requirements.

Maintained current knowledge of best practices in customer service, food safety, and performance requirements.

Identified team weak points to implement corrective actions to resolve concerns.

Mentored junior employees to improve performance, food prep/safety, and customer service.

Morning Opener April 2022- March 2023

Opened the Wendy’s establishment for the morning shift.

Arranged the cash register for the day.

Handled all food deliveries for the store.

Prepped all food items for the Breakfast and Lunch shift staff.

H&M (Herald Square), Manhattan, NY

Part-Time Sales Associate May 2023 – November 2023

Visual Merchandiser training to set the garment presentation on the Sales Floor and Windows.

POS System Reconciliation- balancing of the cash register for opening and closing shifts

Greeted and engaged with customers in the service areas and on the sales floor.

Provided support in the maintenance of the sales floor to ensure a positive shopping experience as per H&M guidelines to maximize all selling opportunities.

Unloaded delivery truck and unpacked all merchandise within the efficiency timeline goal.

Followed all procedures and routines regarding safety, security, and administrative processes in all areas of the store.

GAP inc. (Jersey Gardens Mall), Elizabeth, NJ

Sales Associate Seasonal Employment

Recommend, select, and help locate merchandise based on customer needs.

Support sales floor, fitting room, check out, and back of house.

Promote loyalty programs and discounts throughout the store.

Greet customers and create an enjoyable shopping experience.

Assist in setting up the store for holidays and special events.

Foot Locker (E 42nd Street), Manhattan, NY

Part-Time Sales Associate Current Employment

Assist and Greet Customers

Knowledgeable of all products offered.

Team up with co-workers to provide excellent sales.

Process sales transactions accurately and efficiently

Ensure merchandise displays are stocked and organized.

Knowledgeable of current fashion trends and products provided by Foot locker

Contact this candidate