CANDACE

LANE

ad2c6g@r.postjobfree.com

850-***-****

Pensacola, FL 32514

Online Digital Resume

Confident manager with 3-5 years of experience guiding daily operations and supervising employees. Knowledgeable leader with skills in coaching and inspiring food service crew members while enforcing rules. Expert at building positive relationships with staff to create excellent work atmosphere and boost motivation levels, resulting in employee. Experienced Shift Manager highly effective at keeping operations running smoothly and customers

satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. And also to mention Multi-talented Shift Manager offering 3-5 years of fast food experience and strong track record leading teams through daily operations. Personable and energetic with skill in employee scheduling and inventory management.Iam also Enthusiastic manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of all tasks and training and Motivated to learn, grow and excel in [Industry].

PROFESSIONAL SUMMARY

McDonald's Fast Food Restaurant - Restaurant Shift Manager

Pensacola, FL • 09/2011 - Current

WORK HISTORY

Trained and mentored new employees to maximize team performance.

•

Managed schedules, accepted time off requests and

found coverage for short shifts.

•

Excelled in every store position and regularly backed up front-line staff.

•

Cross-trained crew members on different duties to

increase coverage.

•

Observed cash handling and security procedures during shifts to recognize and address issues with staff.

•

Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.

•

SKILLS

• Money Handling

• Health Code Compliance

• Relationship Building

Equipment Maintenance

and Repairs

•

• Front of House Management

• Back of House Management

• Problem Solving

• Managing Deliveries

Supply Ordering and

Management

•

• Training and Onboarding

• Recruitment and Hiring

Delegating Assignments and

Tasks

•

• Performance Improvement

• Database Interface and

Query Software

• Fire Safety Regulations

Monitoring Food

Preparation

•

• Investigating Complaints

Work Planning and

Prioritizing

•

• Team Leadership

• Critical Thinking

• Coaching and Mentoring

Written and Verbal

Communication

•

• Reliable and Responsible

• Time Management

Milton High School

Milton, FL

High School Diploma

EDUCATION

CERTIFICATIONS

Certified Manager,

Mcdonalds - Certified food

safety

•

Monitored employee food handling, safety and uniform requirements.

•

Communicated with health inspectors during inspections and resolved issues found.

•

Assigned tasks to employees and oversaw opening and closing of restaurant.

•

Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.

•

Coached crew during food preparation, controlled

production levels and tracked waste to manage costs.

•

Checked and monitored inventory levels to reorder

items.

•

Evaluated performance, adjusted strategies and

maintained agile, sustainable operations.

•

Checked building to confirm maintenance and cleaning met code and regulations.

•

Assisted management team in developing and creating welcoming atmosphere for crew members to voice

complaints.

•

Worked closely with team members to schedule breaks and shifts to meet state regulations.

•

Modernized and improved operational procedures to

increase productivity and profitability while tightly controlling costs.

•

Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

•

Exercised composure under pressure and in escalated customer service scenarios.

•

Advised new employees on company procedures and

policies to facilitate daily tasks and responsibilities.

•

Devised new promotional approaches to boost customer numbers and market penetration while enhancing

engagement and driving growth.

•

Trained back-up associates and led crew members in managing operations of storefront.

•

Cooperated with coworkers to improve customer

experience and manage storefront.

•

Supervised employees and oversaw quality compliance with company standards for food and services.

•

Coached crew members to optimize performance and

motivate toward more efficient work.

•

• Adhered to company standards and compliance

Dollar General - Manager

Pensacola, FL • 10/2020 - 06/2021

McDonald's Restaurant - Manager

Cantoment, FL • 01/2008 - 12/2011

requirements for operations and cleanliness of areas. Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.

•

Controlled costs and optimized spending via

restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.

•

Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

•

Established and administered annual budget with

controls to prevent overages, minimize burn rate and support sustainability objectives.

•

Cross-trained existing employees to maximize team

agility and performance.

•

Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.

•

Controlled costs and optimized spending via

restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.

•

Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

•

Established and administered annual budget with

controls to prevent overages, minimize burn rate and support sustainability objectives.

•

Cross-trained existing employees to maximize team

agility and performance.

•

Reviewed performance data to monitor and measure

productivity, goal progress and activity levels.

•

Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and

regulating inventory usage.

•

Improved operational planning and business frameworks to enhance resource utilization and reduce waste.

•

• Maximized performance by monitoring daily activities and mentoring team members.

Accomplished multiple tasks within established

timeframes.

•

Evaluated report data to proactively adjust and enhance operations.

•

Applied customer feedback to develop process

improvements and support long-term business needs.

•

Contact this candidate