ad2c67@r.postjobfree.com

443-***-****

Baltimore, MD 21229

Skills

Adaptability and Dependability

Merchandise Stocking

Positive Attitude

Cash Handling

Heavy Lifting

New Hire Training

Money Handling

Customer Service

Punctual and Reliable

Flexible Schedule

Opening and Closing Procedures

Store Opening and Closing

Team Leadership

Policy Enforcement

Education And Training

06/2002

Certified Nurse:

Nursing

VO-TECH

Millersville, MD

[Honor's Society Name] Member

Ranked in Top [Number]% of class

Kate Butts-waters

Summary

Experience

St Agnes Hospital - Cashier Team Lead

Baltimore, MD

05/2022 - Current

Answered customer questions and provided store information.

Assisted with training new cashiers and customer service team members to increase speed of onboarding.

Processed payments promptly for customers to exceed productivity standards.

Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.

Rotated and merchandised products at point-of-sale to improve impulse buy rate.

Learned roles of other departments to provide coverage and keep store operational.

Myself - Home Health Aide

Baltimore, MD

01/2013 - 05/2022

Assisted clients with bathing, dressing and incontinence care.

Cared for patients by assisting with personal hygiene tasks and completing basic household chores.

Maintained clean and well-organized environment for client happiness and safety.

Helped clients stay happy and healthy by providing mental and emotional support.

Followed HIPAA regulations to maintain confidentiality of sensitive patient information.

Improved patient outlook and daily living through compassionate care.

Helped client with medication self-administration.

Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.

Aided with mobility and independence for disabled individuals and continually monitored safety.

Recognized emergency situations and implemented appropriate procedures.

Tracked and reported clients' progress based on observations and conversations.

Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.

Organized and administered medications on schedules to alleviate symptoms and improve quality of life.

Dressed, groomed and fed patients with limited physical abilities to support basic needs.

Maintained updated records and safeguarded patient privacy in accordance with HIPAA.

Directed patients in prescribed exercises or in use of braces or artificial limbs.

Morningside House of Friendship - CNA & Head Med-tech

Hanover,, MD

07/2002 - 07/2010

Answered signal lights, bells or intercom systems to determine resident needs.

Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.

Observed and reported unusual symptoms and changes to charge nurse.

Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

Assisted residents with bathing and dressing to promote personal hygiene.

Used mobility devices to transport patients.

Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Assisted residents in preparing for activities and social programs.

Exhibited compassionate care and communication regarding issues surrounding death and dying.

Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

Secretary

Detail oriented

Dependable and team player who is willing to jump and help others at all times

Can do billing and insurance information, schedule appointments and maintain patient charts

Collect co-pays and other patient balances maintain strict confidentiality related to medical records and other data

You computer data including insurance and PCP information to daily charges and cash checks and bank card payments center received patient medical records

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