Customer Care Data Entry
Resume:
Brea Wright
Spring, Tx. *****
*************@*****.***
Summary
An energetic young professional with substantial customer service and receptionist experience. A
self starter and quick study, eager to learn new skills and seeking career advancement. Punctual
and good natured with excellent inter-personal, written and verbal communication skills.
Experience with a wide array of phone systems and office protocols.
Work Experience
Wright Transmission
League City, TX September 2004 – Present
Outside Sales Representative
Traveling to automotive businesses in surrounding areas to develop new wholesale accounts, as
well as maintaining a good business relationship with all customers. Received incoming calls,
direct customer care, performed general office work including filing, copies and scheduling.
Meador Staffing
Pasadena, TX September 2004 – September 2005
Receptionist
Received incoming calls and other general office duties. Direct customer care. Data entry.
Custom Playgrounds
Pearland, TX April 2004 – September 2004
Sales Representative
Performed sales presentations for local and statewide business owners. Helped to design marketing
strategies for playground equipment.
Orlando’s Fiberglass
Kemah, TX June 2003 – March 2004
Office Manager
Created estimates for insurance claims. Received incoming calls, performed general office work
including filing, copies, scheduling, orders and direct customer care.
Brea Wright
Page 2
Great Expectations
Houston, TX April 2002 – May 2003
Membership Services Representative
Data entry. Customer care. Sales, including membership renewals and photo renewals. Setting
Appointments. Greeting customers, receiving incoming calls and other general office duties.
Together
Houston, TX March 1999 – March 2002
Membership Services Manager
Data entry. Direct customer care. Receiving incoming calls and other general office duties.
Equally Yoked
Houston, TX June 1998 – March 1999
Membership Services Representative
Videography, including creating and designing video brochures. Performed orientations for new
members. Planned social events. General office duties.
Education
College
Houston, TX August 1997 – May 1998
North Harris Community College
Thirty hours of beginning college study courses. College Algebra, English, Psychology and
Sociology.
High School
Spring, TX August 1993 – May 1997
Spring High School
Graduated in the top twenty percent of senior class. National Honor Society member. Extra
curricular activities include varsity basketball, volleyball and summer league All Star basketball.
Skills
Proficient in:
Customer care and direct customer interaction.
General office duties.
Various phone systems.
Microsoft Word, Excel, Outlook, Access.
Keyboarding skills: 60 wpm typist.
References available upon request.
Contact this candidate