Post Job Free

Resume

Sign in

Real Estate Customer Service

Location:
Dallas, TX, 75231
Salary:
100,000
Posted:
January 01, 2024

Contact this candidate

Resume:

James S. Batten

ad2c49@r.postjobfree.com C: 972-***-****

Operations Executive

Real Estate Development Construction & Renovation Property Management

An accomplished operations leader offering a track record of achievement in identifying and developing a wide range of real estate opportunities. Demonstrate excellence in developing strong customer relationships, working with clients from design stage to delivery to ensure achievement of all requirements and expectations. Excel in building business by landing diverse opportunities and opening new revenue streams. Leverage deep industry knowledge to successfully collaborate with various stakeholders, contractors, vendors, and staff on client projects.

Expertise: Operations Management - Project Management - Team Leadership - Contractor Management

Vendor Relations - Negotiations - Contract Management - Zoning - Site Selection - Stakeholder Relations

Proposals - Strategic Planning - Communications - Customer Service - Client Relations - Sales

SELECT CAREER HIGHLIGHTS

Worked on real estate projects in multiple US states, including a shopping center in OK, hotel in Washington, DC, and a diverse range of new construction and renovation buildings across the state of Texas.

Managed customer relationships from proposals and contract negotiations through project design and delivery; tailored projects to meet clients’ unique needs while exceeding all expectations.

Cultivated and managed a diversified real estate portfolio that included two childcare centers and a restaurant in a strip mall development.

PROFESSIONAL EXPERIENCE

twentyfoursix construction, LLC - Dallas, TX 2007-Present

President/CEO

Lead a full-service construction company, managing projects from conceptual design to build-out. Handle multiple high-value commercial and residential real estate projects simultaneously that span single/multi-family homes, senior housing communities, hotels, retail stores, offices, mixed-use facilities, and tenant improvement projects.

Work with clients from concept and design through project delivery, overseeing all elements of blueprint drawing, zoning, code analysis, and construction administration.

Coordinate sales and marketing efforts, including preparing bids and handling contract negotiations.

Provide leadership in managing contractor and vendor relationships.

JS Batten Architects - Plano, TX 1998-2007

Principal Architect

Managed a thriving architecture firm, designing blueprints for new construction, shell build-outs, and renovation projects. Met with clients to understand their goals and develop design plans that fully achieved their objectives.

Directed all aspects of business operations, including staffing, budgets/P&L, scheduling, contract negotiations, documentation/filings, and payroll.

Led business development and customer relations activities, preparing presentations for proposals/bids.

Developed a reputation of quality work, cultivating a strong professional network and referral business.

Represented clients in city planning and zoning cases to gain approval for construction projects.

Principal Architect Continued…

Expanded business from pure architecture firm to handle construction projects per client requests.

Managed projects from conceptual design through construction administration for projects spanning retail, office, residential, multi-family, medical clinics, hotels, restaurants, childcare facilities, tenant improvement, light industrial office showrooms, warehouses, data centers, and churches.

Handled contractor and vendor relationships for the completion of all design/construction projects.

Shadow Lakes Academy, Inc. & Valley Ranch Montessori - Irving & Allen, TX 1994-1998

President, Real Estate Developer, and Investor

Oversaw the development and construction of two Montessori preschools, from site selection and zoning to design and construction. Managed hiring of teachers and administration for school openings and supervised daily school functions in full compliance with state and local regulations.

Built two preschool operations from the ground up, cultivating a team of best-in-class teachers and staff.

Grew Shadow Lake Academy to employ 25+ teachers, serving 100+ students in Allen, TX.

Drove Valley Ranch Montessori enrollment to 230 students with more than 45 teachers in Irving, TX.

Developed policies and procedures, managed budgeting/P&L, and oversaw marketing of the schools.

Sold schools for a profit after several years of successful operations.

* NOTE: Previously served as a Telecommunications Technician in the U.S. Air Force.

EDUCATION & PROFESSIONAL DEVELOPMENT

BS, Architecture - University of Texas, Arlington

Business Administration - University of Maryland, European Campus

Energy Efficient Buildings - University of Texas

Senior Living Buildings - American Institute of Architects

Organizational Development - American University Tutor

Business Practices - Thunderbird University Tutor

INDUSTRY KNOWLEDGE

Technical Expertise: AutoCAD and MS Office Suite

Regulatory Knowledge: TAS, ADA, IBC, and Fire Code Reviews

ORGANIZATIONS

Member, American Institute of Architects (AIA)

Member, National Council of Architectural Registration Board (NCARB)

VOLUNTEER WORK

Soccer League Director, Plano, TX

A-League Competitive Softball Player

Daycare center built in Juno, Alaska



Contact this candidate