Curriculum Vitae

Prakash Makwana

E-Mail : ad2c2g@r.postjobfree.com

Mobile : 815-***-****

Current address

Ambedkarnagar

Opp. Sabarmati BG Railway Station,

Keshav Nagar,

Ahmedabad - Gujarat.

Career Objective

To start as a competence group member, use my technical & personal skills & evolve as a successful team leader by putting in my best effect & keeping the organization achieve its mission.

Education

S. S. C. 10

th

Class Passed in 1994,

H.S.C 12

th

Class Passed in 1996

Distinction in I.T.I. (Electronics) in July ’99,

I.T.I., Sarashpur, Ahmedabad

Experience

Currently working with Electrotherm India Limited – Electric Vehicle Division since August 2006.

Job Profile –

-Taking care of after sales service for Gujarat Region.

-Providing technical training to dealers and new joining employees.

-Look after the repairing and services of the Electric vehicles.

-Fault finding and repairing of the electronics components. i.e Charger, Motor, Converter and Controller.

-Supervised regular process of service department including claim settlement, customer feedback/satisfaction and team organization.

-Collecting & collecting from dealers to identify areas of improvements in the service level & Products.

-Training providing to fields team & dealer’s service team.

-Preparing monthly MIS reports including Warranty Cost to Company, Failure analysis ( part wise, model wise, dealer wise, make wise,etc.)

-Resolve Service Related issues at the Dealer end and ensure the customer satisfaction.

-Handling the after sales services of dealers and ASPs of Gujarat region.

-Directly interact with customers to provide the prompt services.

November 2002 to July 2006 worked for Optart Electronics India Pvt. Ltd. as a Service Technician. Responsibility is to install Micro Controller based Electronics Weingh Scale. Communication configuration, software installation, troubleshooting of control panel wiring, commissioning of whole system & customer handling.

October 2001 to November 2002 worked for Prolet Prompt Equipment Private Limited as a Service Technician. Key Responsibility is to Install, Commissioning & Troubleshooting of Inverter, UPS & Micro controller based Milk Tester.

August 1999 to October 2001, worked for Torrent Power Ltd, as a Service Technician. Responsibility is to installation and commissioning of Instrumentation System.

Achievement

Install, commissioning & complete Automation project for micro controller based Milk Tester at Prolet Prompt Equipment Private Limited as a Service Technician.

Project team member pertaining Design & Development of Hybrid Electric Vehicle at Indus Elec-Trans (I) Pvt Limited, A Division of ELECTROTHERM (I) LTD, Ahmedabad.

Hobbies

Traveling, Playing Cricket, Listening Music & Songs Skills

Communication Analytical thinking, problem-solving, ability, multi-tasking, Teamwork, etc

Computer Knowledge

M S Office,

Sap operating System

Personal Details

Date of Birth : 4th December, 1978

Sex : Male

Marital status : Married

Nationality : Indian

Languages Known : Gujarati, Hindi, an

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