SILINDILE NGCOBO

PROFESSIONAL SUMMARY

Silindile Ngcobo is an Aspiring Front Desk Receptionist (Secretarial) holding her Tourism Level 4 Certificate from the Elangeni TVT College. Silindile further have more than SIX (6) years’ experience working as a Receptionist and a Sales Agent. Silindile always believes that her hands-on experience coupled with the growing knowledge she gained during her studies and during field work prepared her to make a solid contribution in any Public Management related field. With a solid foundation in Administration, Silindile is always prepared to put her knowledge and abilities to deliver the best results in everything that she does, while gaining immeasurable experience and skills to advance in her career pursuit. Silindile is a self-motivated, goal orientated, driven and an individual who believes in lifting and empowering others through the knowledge she has acquired, and experiences gained overtime.

PERSONAL DETAILS

Contact : 078-***-****

E-mail address : ad2c1s@r.postjobfree.com

Location : Ndwedwe

Nationality : South African

EE : Black Female

Drivers’ Licence : Code 10 C1

CORE COMPETENCIES

•Competent in Microsoft Word, PowerPoint, Excel, SAP, and Outlook.

•Excellent Customer Service skills.

•Client Management skills.

•Excellent knowledge of the law and other regulations.

•Highly organised and analytical and inquisitive with excellent attention to details.

•Technical, Human and Conceptual skills.

•Always maintain a proactive approach in the working environment for ease in taking ownership and accountability.

•Filling or Paper Management skills.

•Ability to accurately track inventory and compile reports.

•Mathematical proficiency and Financial Acumen.

•Highly motivated, energetic, Sound judgement and good reasoning abilities.

•Good managerial and interpersonal skills and ability to work under pressure.

•Time management, Organizational and planning skills.

•Great team player and can work well independently.

EXPERIENCE

[Receptionist] [Nonis B & B Lodge] [January 2019– March 2020]

Duties Include:

Welcomed clients, taking or directing them to their destinations.

Answered phones.

Scheduled Meetings, booked flights and team building getaways.

Arranged and confirmed appointments.

Handled incoming mail, email and other material.

Communicated verbally and in writing to answer inquiries and provided information compiling spreadsheets, answered switchboard, data capturing and responded to emails.

Arranged teleconference and Vid conference sessions, liaised with IT to secure dial in pins.

Assisted clients with claims queries.

Created and consolidate reports and create PowerPoint presentations.

[Sales Agent] [Capfow] [April 2017– October 2017]

Duties Include:

Sold products and services using solid arguments to prospective customers

Performed cost-benefit analyses of existing and potential customers

Maintained a positive business relationship to ensure future saes

Guided customers and answered all possible question they had regarding the product or service

Collected bills

Reported, organized and attended sales meeting

[Receptionist] [Grange Gardens Hotel]

[August 2014– July 2016]

Duties Include:

Welcomed clients, taking or directing them to their destinations.

Answered phones.

Scheduled Meetings, booked flights and team building getaways.

Arranged and confirmed appointments.

Handled incoming mail, email and other material.

Communicated verbally and in writing to answer inquiries and provided information compiling spreadsheets, answered switchboard, data capturing and responded to emails.

Arranged teleconference and Vid conference sessions, liaised with IT to secure dial in pins.

Assisted clients with claims queries.

Created and consolidate reports and create PowerPoint presentations

[Receptionist] [Emzemvelo KZN Wildlife]

[April 2012– June 2014]

Duties Include:

Welcomed clients, taking or directing them to their destinations.

Answered phones.

Scheduled Meetings, booked flights and team building getaways.

Arranged and confirmed appointments.

Handled incoming mail, email and other material.

Communicated verbally and in writing to answer inquiries and provided information compiling spreadsheets, answered switchboard, data capturing and responded to emails.

Arranged teleconference and Vid conference sessions, liaised with IT to secure dial in pins.

Assisted clients with claims queries.

Created and consolidate reports and create PowerPoint presentations.

.

EDUCATION

Institution : Elangeni TVT College

Qualification : Tourism Level 4 Certificate

Status : Completed

GOALS

To achieving my set goals and keeping myself dynamic in the changing scenario to become a Front Desk Receptionist (Secretarial).

To become an excellent Public Administration Specialist taking up challenging works in the Industrial structure with creative and diversified Projects and to be part of a Constructive and fast-Growing World.

To make a position for myself in the competitive corporate world and contribute to achieving the goals on both professional and personal level.

To work in an environment that challenges me to improve and constantly thrive for perfection in all the tasks allotted to me so that I can be able to showcase my Public Administration skills.

VOLUNTARY WORK

During the 2020 Covid-19 lockdown period: (In my spare time)

I volunteered to assist by tutoring grade 12 learners in my local high school.

I was empowering other students from University as well by volunteering and tutoring them thus adding value and quality to the community and education development.

I was assisting in screening people in my community and asking them questions for possible Covid-19 symptoms.

HOBBIES AND INTEREST

I enjoy being involved in community outreach, cultivation projects that afford me the opportunity to make an impact on society. I enjoy going on a new outdoor adventure as well as fitness training, I also take joy in forming part of the preparations team at my church which has taught me a lot on what it takes to coordinate and organize events and gatherings.

REFERENCES

Available upon request

Contact this candidate