RITA M. SMYTH

*** ******* **** ******* **********, PA 19352-9715 484-***-****

EMPLOYMENT Centinel Spine LLC

West Chester, Pennsylvania

November 2018 – September 2023

Quality Control Inspector / QC Instruments Lead

Inspected all incoming instruments

Inspected Fusion implants

Point person for questions and answers

Inspected sets for IDE Study

In charge of keeping the flow of inspections moving Wrote up nonc’s for nonconforming parts and instruments Quality checked all new set builds

Contacted Vendors as needed

Assisted other departments as needed

Centinel Spine LLC

West Chester, Pennsylvania

November 2016 – November 2018

Customer Service

Answered Incoming calls for orders

Order entry

End of the month billing/invoicing

Dywidag Systems International

Toughkenamon, Pennsylvania

2013 – 2016

Project Manager

Answered Incoming calls for orders

Logistics for order deliveries

3SI Security Systems Exton, Pennsylvania

24 / 7 Call Center Lead

November 2010 – 2013

Answer customer calls and emails, log incidents

Administrative duties and real-time assistance to

our customers and partners.

Jenkins & McMahon Supply Inc.

Toughkenamon, Pennsylvania

Plumbing & Heating Supply House

June 2010 – 2012

Warehouse Manager

Responsible for incoming supplies and Special orders Organize and maintain warehouse and yard operations Pick up goods and deliver goods to customer base

Counter sales

Randstad Glen Mills, Pennsylvania

March 2010 – June 2010

Temporary Employment Agency

Worked at the Chester County Hospital in Kitchen

washing pots

H. S. Crocker Company Inc. Exton, Pennsylvania

Pharmaceutical Labeling Division

December 2009 – March 2010

Shipping Supervisor

Set-up Jobs based on customer requirements

Shipping and receiving of incoming and outgoing goods UPS and FED EX Shipping

Scheduled Pick-ups and deliveries to customers

Unload trucks bringing in incoming raw material

H. S. Crocker Company Inc. Exton, Pennsylvania

Pharmaceutical Labeling Division

Accounting / Human Resources / Packing Lead

June 2000 – December 2009

• Set-up an official Accounting Department

• Purchasing Agent

• Report Payroll hours to corporate

• Daily entry of A/P and A/R invoices

• Costs entered into cost sub-system

• Filing as required for A/R and A/P

Human Resources

• Responsible for employee orientation

• Maintain Personnel Files

• Report incident reports to Workman’s Compensation

• Type Quarterly Employee nominations

• Supply employees with forms 401K, etc.

• Process change of Status for employees concerning pay change and reviews The administrative position that I had was never filled when I changed positions so I continued those responsibilities

• Mail distribution

• Assist with customer visits and special events

• Assist with general housekeeping as required

• Packing / Shipping and Receiving

• Set-up and Pack jobs based on customer requirements

• Shipping and Receiving as backup support

• UPS and FED EX Shipping

• Fill out bill of ladings and call trucking companies for pickups and deliveries

• Unload trucks bringing in incoming raw materials and shipping out finished goods

H. S. Crocker Company Inc. Exton, Pennsylvania

Pharmaceutical Labeling Division

Administrative Assistant March 1999 – June 2000

• Responsible for assisting the Plant Manager with all memo’s and reports

• Organized files

• Responsible for answering incoming calls

• Mail distribution

• Office supplies management / ordering

Training / Accomplishments

• SOP Training

• QES Training

• Quality Improvement Team

A & G Products Inc. West Chester, Pennsylvania

HVAC Supply House

Sales / Customer Service June 1996 – March 1999

• Responsible for stimulating and increasing sales

• Established a line card for A & G Products Inc.

• Organized office and initiated use of a computer

• Purchased supplies for resale

• Assisted customers and processed warranty parts

• Responsible for generating acceptance letters for customer and mailings Carter Donlevy West Chester, Pennsylvania

June 1991 – June 1996

HVAC Supply House

Driver/Warehouse/Counter Sales

• Responsible for loading of delivery trucks and making deliveries

• Warehouse stock person and received incoming materials with forklift

• Assisted in counter sales and assisted manager with office work

• Responsible for shipping orders via UPS

• Customer Service

Spherical Concepts Inc. Frazer, Pennsylvania

Fabrication May 1986 – June 1991

• Responsible for trimming hemispheres for making world globes

• Shop Fabricator – worked with routers, sanders, table saws, lathes to fabricate plastic to be used in the production of world globes and various other celestial products

• Assisted the shipping department to prepare order for UPS Herr Foods Inc. Nottingham, Pennsylvania

Maintenance II / Sales November 1980 – May 1986

• Responsible for receiving raw materials for the production of chips, pretzels, cheese curls and popcorn

• Organized warehouse and maintained clean environment

• Recycled cardboard and chips

• Assisted in maintenance of packaging machines and box makers

• Established a way of making more profit for the company by finding a vendor to purchase pallets that Herr Foods Inc., was initially going to dispose of

• During my last year at Herr Foods Inc., I worked in Sales. My route was in Reading, PA., and I accomplished making the top ten list of top sales being the third on the list

United States Army Schweinfurt, Germany

Administrative Specialist 510 -71L10 July 1979 – November 1980

• While in Basic Training I was chosen by my ranking sergeant to be a squad leader. My responsibilities were to make sure my squad carried out order

• While in permanent party I worked in Battalion typing Senior Enlisted Evaluation Reports

Training / Accomplishments

• Received a letter of Commendation for preparing Company A, 11 th

Battalion, 4

th

CST, Drill Platoon for the 11

th

Battalion Drill Competition of which we placed

second

• Received a letter of Appreciation for participating in the Combined Federal Campaign Marathon while in AIT

• Successfully completed the Administrative Specialist course 510 – 71L10 in Fort Jackson, South Carolina

• Received a Certificate of Achievement for Outstanding Service as a member of the 3

rd

Battalion, 7

th

Air Defense Artillery, Flag Detail

Training / Accomplishments Continued

• Received a Certificate of Achievement for Outstanding Performance and Display of Professionalism as a member of the 69

th

Air Defense Artillery Group

Ceremonial Detachment that I participated in the 1980 Memorial Day Ceremonies at The Somme American Cemetery Bone, France

• Received Honorable Discharge Certificate as a testimonial of Honest and Faithful Service

Education

United States Army Training Center

Fort Jackson, South Carolina

• Successfully completed Basic Training and Advanced Individual Training

• Received Diploma for successfully completing the Administrative Specialist Training Course 510-71L10

• See employment Training / Accomplishments for Honors and Certificates Oxford Area School District

Oxford, Pennsylvania

• Successfully completed twelve years of schooling in the Oxford School District

• Received High School Diploma

• Graduated with extra credits

Skills

• Mechanically inclined

• Computer experience

• Truck driving experience

• Sales experience

• Jack of all Trades

Disclosure of all documents upon request

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