Attn: Human Resources/Hiring Mgr.
Greetings,
With an established record of developing best-in-class operations maximizing bottom-line performance and long-term value that’s consistently sustainable and strategically simple in it’s execution I offer real solutions that drive measurable results to both the bottom line as well as to associate satisfaction and ultimately overall productivity and quality.
Core Competencies:
-Strategy Development, Deployment and Balanced Scorecard
-Financial Management - P&L, Cash Flow, Balance Sheet, Revenue Growth
-Innovative Service and Product Solutions
-Turnaround Management and Performance Improvement
-Developing Effective Leadership Teams
-Global Business Development and Customer Relations
-Project Management
Specialties: Service Parts Logistics, Supply Chain Operations, Returns Management, Forward Stocking Locations,
Warehousing and Logistics, Postponement/Product Completion, Pick/Pack/ Ship, Refurbishment/Repair, Lean
Transformation, Quality, Field Service Operations, After Market Services with Fortune 100 OEM's
Market Emphasis: Computing, Printing, Consumer Electronics (Experience in both Enterprise and Consumer oriented markets) and Medical Imaging Technology (Healthcare industry)
Details on my background and contributions are included in my resume, and it is with complete confidence that I present them as a representation of the value of return on investment I will bring. I look forward to speaking with you and would like to thank you in advance for your time and attention.
Best regards,
Wendy Akins
c . 314-***-**** ad2c0n@r.postjobfree.com
St Louis
Profile
Strategically focused Operations Executive with proven success in driving improvements in productivity, processes, customer service, and profitability.
Recognized for ability to turn around underperforming operations, identify deficiencies and opportunities, and develop inspired, innovative and cost-effective solutions for reducing expenses, enhancing competitiveness, and increasing revenues.
Retained by world-class organizations for repeated success catapulting bottom line margins and propelling quality and service as well as an ability to relate and effectively communicate at every level fosters inspired teams who are committed to excellence.
Experience
Partner-SVP Client Services, Think Digital; Memphis, TN – 3/2015–Present
Provide strategic solutions and project/program management internally and externally across all areas to include marketing, facility utilization, software implementation, development, and optimization, deployment, transportation, finance, quality control, lean, Six Sigma, purchasing, procurement, manufacturing, reverse logistics, 3PL, and project/program management with a focused agile methodology unless otherwise requested by client.
Practice Head/Sr Solutions Mgr, Tryon Solutions; Raleigh, NC – 10/2013 – 1/2015
JDA/RedPrairie WFM/WMS/eLearning/Training Practice Owner & Program & Project Mgmt - Providing full lifecycle project implementation services, upgrade/rollout deployment, modifications, production sustainment and more. Offering a comprehensive range of supply chain consulting services including optimization, strategic alignment, network analysis, change management, strategic solutions and project/program management internally and externally across all areas to include facility utilization, software implementation, development, and optimization, deployment, transportation, finance, quality control, lean, Six Sigma, purchasing, procurement, manufacturing, reverse logistics, 3PL, and project/program management (Agile/Waterfall).
Supply Chain Engineer, Scott Sheldon LLC; Medina, OH – 5/2012 – 1/2013
Provide strategic supply chain solutions for business across all areas to include facility utilization, software implementation, development, and optimization, deployment, transportation, finance, quality control, lean, Six Sigma, purchasing, procurement, manufacturing, reverse logistics, 3PL, and project/program management.
Mgr, National Operations, Brother Int’l; Bartlett, TN – 5/2009 – 5/2012
Lead, manage and evaluate the practices and performance of both 3PL's operations teams in both facilities (Bartlett, TN & Mira Loma, CA) and the 3PL transportation team. Optimize operational efficiency while supporting overall customer service goals by collaborating with both 3PL companies to improve the overall inventory accuracy, operational expenditures, while meeting strict customer compliance requirements with no negative impact to the level of service or profitability of the operations. Provide clear and consistent leadership reflecting the corporate mission to be a good corporate citizen with a focus on environmental responsibility by adhering to ISO 14001 . Developed the first Internship Program within the facility and developed a training plan which included APICS training/certification for all Procurement and Inventory Control groups to improve the core skill set increasing overall accuracy by 18%.
Mgr, Expediting, ARD Logistics (Cummins MDC); Memphis, TN – 11/2007 – 3/2009
Manage day-to-day operations of the Cummins Expediting Team to source/procure critical service parts not available in the Cummins Memphis distribution center (MDC).
Mgr, Reverse Logistics, Philips Medical Systems; Memphis, TN – 2001 – 2003
Managed multiple development teams and implementation plans to support the implementation of SAP and the transition of legacy resources to a new corporate facility and platform. By providing visibility and better management of product movement from customer base through the reverse logistics process the transaction to the value chain impacted manufacturing (remanufacturing) as well as the direct customer because lag time for credits/returns processing was cut in half and outbound processing time to the manufacturing facility was expedited. Areas of responsibility included Operations, Inventory Control, Inbound/Outbound, and Credit Issue/Processing.
Mgr, Diamond/Gemstones, Fargotstein’s; Memphis, TN – 1993 – 2001
Purchasing, inventory control, logistics of all loose diamonds and gemstones. Lead and manage
performance and sales.
Skills
Operational Excellence
Solution Architect
P&L
Culture Development eLearning Creation Reverse Logistics
Solution Architect
System Implementations
Systems Support
Vendor Management
Quality Management
APICS/CPIM
Program Management
Project Management
Start-Ups
Turn-Arounds
Organizational Development
Inventory Deployment
Order Management Union Negotiation
Education
Winston Churchill HS; San
Antonio, TX – General Studies – Graduated 1991
Software Expertise: SAP (MM, PP, WM, SD, LE & Integration), JDA/RedPrairie WMS/WFM/Parcel/TMS, MercuryGate TMS, Baan, and Manhatta
References
NAME: Tim Fullick, Dir Nat’l Operations
COMPANY: Brother Int’l
DIRECT PHONE: 901-***-**** RELATIONSHIP: Manager
email: ad2c0n@r.postjobfree.com
NAME: Marc VanWelsen, CEO COMPANY: Tryon Solutions Inc.
DIRECT PHONE: 704-***-**** RELATIONSHIP: Manager
email: ad2c0n@r.postjobfree.com
NAME: Scott Spyker, Owner
COMPANY/TITLE: Scott Sheldon LLC
DIRECT PHONE:330-***-**** RELATIONSHIP: Manager
email: ad2c0n@r.postjobfree.com
NAME: Lee Hoffman, Sr Consultant
COMPANY: 4Sight
DIRECT PHONE: 901-***-**** RELATIONSHIP: Peer
email: ad2c0n@r.postjobfree.com
NAME: Chad Kramlich, SVP Client Services
COMPANY: Open Sky Group
DIRECT PHONE: 262-***-****
RELATIONSHIP: Manager
NAME: Geoff Hawtry, Director IT COMPANY: Saddle Creek Logistics Services DIRECT PHONE: RELATIONSHIP: Peer/Vendor/Partner
email: ad2c0n@r.postjobfree.com
NAME: Cathy Courter, Sr Director Supply Chain
COMPANY: Brother Int’l
DIRECT PHONE: 908-***-**** RELATIONSHIP: Manager-Indirect
email: ad2c0n@r.postjobfree.com
NAME: Brad Payne, Director IT COMPANY: Drake Waterfowl
PHONE: 901-***-**** RELATIONSHIP: Peer email: ad2c0n@r.postjobfree.com