Denmark Jackson

(***) ***- ****

ad2c0m@r.postjobfree.com

Authorized to work in the US for any employer

Professional Profile:

Seasoned, e cient and detail-oriented Customer service and Data Entry Assistant with over 6 years of experience.

EXPERIENCE

Absolute Scientific Products, Irvine, California-Data Entry, Administrative Assistant and Web Developer

December 2021 – Present

-Inputs personal customer information from forms into Excel spreadsheets.

-Updates company website with new product updates daily

-Updates and cross checks SKU numbers for inventory

-Manages company social media posts and updates SEO

SKILLS

● Microsoft O ce Suite Certified.

● Proficient in Microsoft Teams, Excel,

Access, and Outlook

● JavaScript

● CRM fluent - SalesForce

● Deadline and Detail-oriented

● Strong Typing skills - Over 90 WPM

● Quick-Study with strong organizational skills

● Competent in WFH Environment - 3 years’ experience

● Self-Motivated

AWARDS

Received recognition in September 2019 for contribution to the Microsoft O ce third-party training support team curriculum.

Received Recognition for consistently ranking as a top 5% for productivity among peers at Genesis Financial.

LANGUAGES

English

Denmark Jackson

(216) 333- 3254

ad2c0m@r.postjobfree.com

-Coordinates with developers and business for website requirements.

-Partners external suppliers to create and maintain content.

Genesis Financial, Cleveland, Ohio- Data entry assistant

January 2021 – November 2021

-Checks programs are updated to their latest versions and spreadsheets are backed up internally and online daily.

-Communicate updates through Microsoft Teams -Inputs personal customer information from forms into Excel spreadsheets.

-Reviews data for errors and reports unusual findings to management on a daily-basis. -Adheres to privacy guidelines as dictated by state and federal law

Denmark Jackson

(216) 333- 3254

ad2c0m@r.postjobfree.com

-Generate weekly and monthly reports through Microsoft Excel.

-Files and organizes paperwork used to enter data into internal programs.

Vitalyst LLC, Cleveland, Ohio — Administrative Assistant, Workforce Management analyst. and Webinar/ Onsite trainer

May 2018 – December 2020

-Inputs personal customer information from forms into Excel spreadsheets.

-Crosschecks accuracy of peer data entry reports against Excel master-list daily.

-Troubleshoots customer Microsoft Excel sheet issues and errors codes.

-Updates employees’ schedules and time-off requests through ADP

-Writes, edits and proof-reads content for Microsoft Office training and webinars. -Travels onsite and trains employees on Microsoft Office Suite features and functions. -Maintains records of expenses and submits bi-weekly reports to a finance team.

Incept Corporation, Canton, Ohio — Administrative Assistant and Customer Service Agent

June 2016 - May 2018

-Input customer data into Excel spreadsheets and verified accuracy.

-Cross checked reports.

-Filed and organized paperwork

-Created and maintained an internal file system and created paper-copies.

-Managed daily customer inbound calls and updated customer records through internal systems.

Denmark Jackson

(216) 333- 3254

ad2c0m@r.postjobfree.com

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