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Customer Service Rep

Location:
Asheboro, NC
Posted:
January 01, 2024

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Resume:

**/**** ** *******

Greensboro, Nc

**/**** ** **/****

Greensboro, Nc

**/**** ** **/****

High Point, NC

**/**** ** **/****

Mcleansville, NC

LATAMBILA HAYES

Summary

My goal is to obtain a position working in the medical field contributing skills acquired during schooling, externship, and work history.

Skills

Trained in catheter change and preparation

Medical terminology knowledge

Valid [NC] driver's license

Quick problem solver

Healthcare billing proficiency

Clinical training

Medical Assisting specialist

Drug administration trained

Medical coding capability

Medical and clinical services

Microsoft

power point

excel

IV injections

phlebotomy

subcut. Injections

urinalysis

Customer service

medical transcription

EKG

medsoft

billing and coding

HIPPA procedures

Experience

Cashier/customer service rep

Walmart

Running a register providing friendly customer service. Helping customers with purchases and assisting with money services

Phlebotomist/ healthcare billing specialist

Labcorp

Drawing blood from veins, collecting and testing urine and other bodily fluids. keeping records and test results Maintained a clean, orderly and well-stocked environment. Billed clients and doctors for services rendered,

made bills that where unbillable, billable by fixing ICD 9 or 10 codes. Worked under HIPPA stipulations, lead team meetings as a committee leader

Medical Assisting clinicals and Internship

Piedmont urological

Patient Intake/Vitals

Assisted physician with procedures, Venipuncture's and injections Urinalysis, Assemble new patient packets

Assist with recall letters in the front office

Helped physicians examine and treat patients by assisting with instruments, injections and suture removal. Cleaned and sterilized instruments and disposed of contaminated supplies. Educated patients about their treatments. Measured urine specimens and delivered them to the laboratory. Escorted patients to examination rooms and prepared them for physician exams. Customer service representative

KGB

Handle incoming calls

searching database for information

4218 D Bernau Avenue, Greensboro, NC 27407 H: 336-***-**** C: 919-***-**** ad2c0i@r.postjobfree.com

04/2005 to 10/2008

Greensboro, NC

02/2003 to 03/2006

Asheboro, NC

2012

Greensboro, NC, USA

2004

Asheboro, NC, USA

provided numbers, movie listings and directions

provided friendly and courteous customer service went above and beyond my job description to ensure the customers satisfaction

Waitress/ Manager

Summit Cafe

Handled finances

provided customer friendly environment

collected orders and served food

hired and let go of employees

maintained the books and payroll

ordered the truck for restock and shipments

completed the employees weekly schedule

Personal Care Assistant/ Field Supervisor

Hill Home Care

Rendered care to disabled/elderly

Filed Medicaid payments and self pay

supervised employees in the field

Assisted the nurse with intake assessments

Organized, updated and maintained over 200 patient charts. Coordinated with registered nurses to develop care plans for patients. Developed patients care plans, Cleaned and organized patients' living quarters. Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Education and Training

Associate of Applied Science: Medical Assisting

ECPI University Medical Careers Institute

3.45 GPA

Member of Spanish Club

Continuing Education: Healthcare

Randolph Community College

Coursework in Clinical Research and Hemostasis

Certifications

HIPPA

CPR

EKG Technician

Trained Phlebotomist



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