Call Center Customer Support

PERSONAL

INFORMATION

Soha Khader

** ***** ** **********

(Jordan)

+962-*********

************@*****.***

WORK EXPERIENCE

2021–2023 Field Sales & Customer Support

Build a solid Relationship with Customers

2020–2021 Call Center Agent

United Insurance Company, Amman (Jordan)

2015-2019 Hair Dresser

Pineapple Beauty Centre, Zarqa (Jordan)

2010-2015 Teacher – In house

Grade 1- Grade 10 school teacher for all classes, Zarqa (Jordan) 2009-2002 Hair Dresser

In House, Zarqa (Jordan)

2009-2002 Beauty - Sales, Consultant

In door-Out door Makeup, cosmetics and accessories Zarqa (Jordan) EDUCATION AND TRAINING

1990–1992 Pharmacist assistant – Diploma – The Intermediate University Collage

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PERSONAL SKILLS

Mother tongue(s) Arabic

Foreign language(s) UNDERSTANDING SPEAKING WRITING Listening Reading Spoken

interaction

Spoken

production

English B2 B2 B2 B2 B2

Communication skills Good communication skills gained through my experience as call centre agent.

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