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Excellent customer service

Location:
Weston, FL, 33331
Posted:
December 30, 2023

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PROFESSIONAL SUMMARY

Skilled legal professional experienced in the legal industry and

demonstrated success learning new fields quickly. History of making substantial impacts with forward-thinking, resourceful, and adaptable strategies. Successful at understanding markets, key business decisions, and financial operations. Hard-driving business leader offering skills in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking, and resourceful in meeting unique needs. WORK HISTORY

Owner, 04/2016 to Current

Lex & Business Attorney At Law - Quito, Ecuador

CONTACT

Address: Weston, Florida 33331

Phone: 754-***-****

Email: rriquelme@abogados-

ecuador.com

LINKS

SKILLS

RAUL RIQUELME ESQ.

Lawyer Firm specialized in International business, with great experience in companies from Ecuador, Colombia, Chile, Mexico, Peru, USA, etc.

• Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions.

• Tax Law

• Commercial Law

• Labor Law

• Migration Law

• Intellectual Property

• Representation of foreign companies.

Evaluated suppliers by assessing quality, timeliness, and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.

Managed day-to-day business operations, including accounting, finance, HR, marketing, and public relations.

• Optimized team hiring, training, and performance. Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions for the

• www.abogados-ecuador.com

• www.linkedin.com/in/ raulriquelmec

• Attorney

• Editorial

• Journalist

• Legal

• Corporate leadership

• Operations management

• Consulting

• Law

• Migration

• Newspaper

• Tax

• Organizational leadership

• Negotiation

International Attorney, 07/2022 to 11/2022

Spiegel & Utrera P.A. Lawyers - Miami, FL - Miami, FL Founder /Owner, 07/2017 to 04/2020

Puyehue Business LLC. (Clean & Fresh Dry Cleaners) - Hollywood, FL organization.

Set, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.

Applied human resources expertise to optimize hiring, training, and performance.

Consulted with customers to assess needs and propose optimal legal solutions.

Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.

Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues.

Administered finances and led business operations, including running payroll, making bank deposits, and analyzing income and expenses to maintain cost-effective operations.

Maintained up-to-date knowledge of all statutory requirements and regulations.

Advocated for clients before the court in oral arguments by presenting facts and evidence in the most favorable light.

Conducted legal research and conferred with colleagues with subject matter expertise to develop strategies and arguments in preparation for the presentation of cases.

• Developed strategies to resolve cases in the client's best interest.

• Filed timely case pleadings to meet firm deadlines. The practice currently focuses on assisting entrepreneurs, start-ups, and small to medium-sized businesses in all areas of business law including, but not limited to Contracts, Corporate Law; Commercial Real Estate; Consumer Protection; Competition Law; Uniform Commercial Code; Securities Law, Intellectual Property, Secured Transactions, Commercial Paper, Asset Protection; Wage and Labor Law; Administrative Law; Workers Compensation, and Immigration Law.

Oversaw operation of administrative services, including finances, contract negotiation and fulfillment, customer service and marketing divisions.

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

• Managed day-to-day business operations.

CEO (Chief Executive Officer) Government Companies, 01/2013 to 08/2016

MULTICOM S.A. – PETROMANABI S.A. – INDULANA S.A. – MORLANTEX S.A. – CARINCO S.A. – INMOPETROSA S.A. - Ecuadorian States Companies - Quito, Ecuador

Partner, 06/2005 to 04/2016

Herrera Olalla & Riquelme Abogados - Quito, Ecuador Complied with federal, state and company policies, procedures and regulations for [Type] and [Type] business processes.

Consulted with customers to assess needs and propose optimal solutions.

Reached out to accounts on [Timeframe] basis to check on needs, understanding business operations and offer services.

Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues.

Maintained business operations by communicating with coworkers and managers.

Created and monitored promotional approaches to increase sales and profit levels.

Multicom S.A., Ecuadorian main company in radio communication with Motorola brand.

Under my administration, together with Motorola, we implemented the first digital radio communication system in Ecuador, with coverage in the two main cities in the country.

Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.

Managed budget implementations, employee reviews, training, schedules and contract negotiations.

Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.

With the other companies, our function was to close the operation and liquidate these state companies, liquidating the personnel in charge, selling the assets and paying the liabilities.

Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.

Built productive relationships with industry partners and competitors to support strategic business objectives.

Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.

• Provided outstanding service to all individuals, promoting effective Clerk, 03/2002 to 06/2005

Gutierrez Cadavid, Law-Firm - Quito, Ecuador

and lasting business relationships.

Spoke with peers to verify task completion, enabling all deadlines and schedules to be met.

Advocated for clients before court in oral argument by presenting facts and evidence in most favorable light.

Assessed admissibility and relevance of evidence, motions and pleadings to ensure fair proceedings.

Reviewed complaints, petitions, motions and pleadings to aid in determining admissibility.

• Cold called business leaders to initiate inclusion in sales strategies. Orchestrated smooth employee separations by maintaining communication channels, updating HRIS and conducting exit interviews.

Updated all class records and provided assessments to department and business leaders.

Analyzed, diagnosed, and provided input into design of HR programs, policies, and practices.

Implemented and coordinated development of HR programs and services.

Assessed cases for probable outcomes by researching black letter law and other legal authority, comparing fact patterns to those of precedential cases.

Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal and local regulations across organization.

• Tax Law

• Commercial Law

• Labor Law

• Migration Law

• Intellectual Property.

Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.

Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.

• Reviewed and streamlined digital file systems to reduce usage errors. Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.

Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.

Titular Professor, 01/2003 to 01/2005

La Metro University - Quito, Ecuador

Temporary Chief Operation Manager, 10/2001 to 06/2002 PROVIVIENDA - Quito, Ecuador

Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.

Recorded minutes at board meetings adhering to proper procedures and bylaws.

Interacted with customers by phone, email or in-person to provide information.

Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.

• Reviewed order data to verify transactions and shipping dates. Drafted professional memos, letters and marketing copy to support business objectives and growth.

Managed multiple projects simultaneously using organizational and analytical skills.

• Teacher in Labor Law

• Teacher in Intellectual Property

• Teacher in Commercial Law

• Teacher in General Law.

Probed, encouraged and facilitated class discussions by building discussions into lessons, asking open-ended questions and using techniques to track student participation and actively solicit input.

Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations, including visual, aural and social learning modalities.

Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.

Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions and projects into lessons.

Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.

Developed and taught undergraduate courses in for department offerings serving major, minor and general students.

Replacement of the Head Operations Manager during her breastfeeding period.

Legal Manager, 06/2000 to 01/2002

PROVIVIENDA - Quito, Ecuador

Conducted performance reviews each quarter, offering praise and recommendations for improvement.

Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.

Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.

Evaluated upcoming program plans to forecast expected resource needs.

Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.

Developed and implemented daily operations plans such as delivery routes, employee assignments, and promotional strategies.

Established and administered annual budget with effective controls to prevent overages, minimizing burn rate, and support sustainability objectives.

Supervised a team of 5 attorneys, paralegals, and other legal personnel in corporate legal and administrative business conduct.

Assessed proposed actions and employee conduct for potential liability and offered suggestions for risk management and remedy.

Counseled clients on legal matters such as commercial, real estate, and trust agreements.

Advised Provivienda on achieving statutory compliance by interpreting regulations, suggesting company policies, and distributing literature on compliant work practices.

Drafted and negotiated trust agreements and financial transactions on behalf of the company.

Analyzed elements of civil litigation, including evidence gathering and presentation and client counseling, in addition to evaluating jury selection methods processes.

Reviewed and analyzed government and judicial structures, as well as arbitration concepts and negotiation techniques.

Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.

Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives.

Hired, managed, developed, and trained staff, established and monitored goals, conducted performance reviews and administered

Journalist (Legal and Politics Matters), 08/1998 to 02/2000 Diario El Comercio (Ecuadorian's Main Newspaper) - Quito, Ecuador EDUCATION

MBA, Business Administration And Management, Expected in 07/2024 San Ignacio University - Miami, FL

Post-graduate study, Tax Law., Tax Law, 01/2003

Andean University - Quito, Ecuador

Inmigration Paralegal, Paralegal Studies, 04/2023

Paralegal Institute Of The Americas - Miami, FL

Bachelor of Science, Law, 06/2002

Pontifical Catholic University of Ecuador - Quito, Ecuador salaries for staff.

Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.

Cooperated with legal teams to create performance documents for curative action planning.

Investigated facts and laws to determine causes of action and to prepare cases.

Conferred with clients and other involved parties to gather and track case information.

Diario El Comercio - Ecuador's major hard copy and on line daily newspaper Journalist – Legal and Politics Matters.

Organized material, determined area of emphasis, and wrote stories according to prescribed editorial style and format standards.

Applied understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories.

Pursued and developed stories independently and for assignment, covering range of topics.

Evaluated and followed up on news leads and news tips to develop story ideas.

Performed research and checked all facts to maintain high standard of journalistic integrity.

• Wrote news stories, developed leads and constructed headlines.

• Completed assigned pieces and developed independent stories.

• Established and maintained relationships with credible sources.

• Followed-up on leads for information regarding news and events. AFFILIATIONS

ACCOMPLISHMENTS

LANGUAGES

Spanish

Native or Bilingual

English

Professional Working

ADDITIONAL INFORMATION

• Attorney-at-law

• Member of Colegio de Abogados de Quito (Ecuadorian Bar)

• Member Editorial Team Law Review Ruptura

• Law School Students Directory Member

• Elected to Secretary for Law School Student's Association in 2000.

• Thesis: The Second Market. (El segundo mercado de valores). Professional Development: Assistant Professor of Criminal Law of Dr. Washington Pesantez (Attorney General of Ecuador)

• Admitted to the National Bar of Ecuador

Member of the National Association of Ecuador's Lawyers Since 2002 Pro Bono

Círculo Aéreo Escuadrilla Cóndores (Chilean Air Force – Ecuadorian Air Force) Secretary of the Board, Since 2007 -2008

I have consolidated a law firm specialized in advising companies that make international investments, and that wish to start operations in new markets. We have a significant number of clients from various countries and companies with great prestige at a regional and global level.

I led and achieved the installation of Motorola's system radiocommunication by completing the first digital system installed in Ecuador with accuracy and efficiency.

• Supervised a team of 70 staff members in government companies. Documented and resolved the issues related to Ecuadorian public companies which led to organizing and valuing those companies.

• Nationality: Chilean and Ecuadorian

LEGAL TRIALS PUBLISHED

The World Bank (Collaboration chapter Ecuador) 2009 HOBBIES

- Travel.

- Walk.

- Enjoy quality time with my two children and my wife. El Segundo Mercado de Valores en el Ecuador (The Second Market in Ecuador), PUCE, Tesis. 2002.

Análisis Comparativo, Diferencias, Ventajas y Desventajas del Impuesto Predial Urbano en la Antigua Ley Orgánica de Régimen Municipal y la Ley Actual, (Comparative Analysis, Differences, Advantages and Disadvantages of the Urban Property Tax in the Old Organic Law of Municipal Regime and the Current Law) Andean University, Tesis. 2004.

• Women, business and the law



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