Customer Service Data Entry
Resume:
GINA FARR
EUSTIS, FL *****
ad2by9@r.postjobfree.com
Skills Summary
I have a working knowledge of technology and am willing to learn specific programs for a position. I am not afraid of hard work or long days and am a quick and willing learner. I am a good communicator and have extensive customer service experience. I am well versed in typing, data entry, phone etiquette, customer service, accomplishing tasks to the finish, and supervising staff.
Education
Associates of Arts Degree/Seminole State College 1993
Experience
Wondermade, Inc.
*Shipping & Production Manager/August 2021-Present
Rehired as Office Manager to Wondermade central office in Downtown Sanford. Handle the facility and scheduling of maintenance, as required. Responsible for Quality Assurance for all product that leaves our facility. Compile all on-line orders of product daily, which includes printing, collecting, boxing and shipping of all product. Calculate inventory and needs of our Disney Springs branch weekly and send product needed. Responsible for managing a daily sales report in order to keep track of employee sales averages using the Dashboard App. Manage a team of Production employees by scheduling and assigning daily tasks to ensure the shelves are stocked and product is ready for shipping.
Instacart
*Shopper/April 2021-December 2022
Worked as a shopper for the Instacart App. Would select shopping job on the apps, shop the items on the list, substituting or replacing items as they were available, checked out and paid for the items, bagged the items according to refrigerated or non-refrigerated, and delivered the items to the customer.
Publix Supermarkets
*Cashier/Customer Service/ September 2020-April 2021
Worked as a cashier for a few months and was then promoted to working in the Customer Service Department where I dealt with item returns, selling lottery tickets, cigarettes and money orders. Would occasionally restock the cigarette and beverage machines, which consisted of listing items that were low on inventory, gathering those items, restocking the items in their designated shelves. I would also occasionally shop Instacart orders for on-line customers.
Wondermade, Inc.
*Food Service & Production/October 2017-December 2019
Worked in every department at an Artisan Marshmallow and Ice Cream shop in Historic Downtown Sanford including; cooking, production, packaging, shipping, showroom organization, and customer service. Was often given responsibility of being the shift supervisor.
NHE Home Educators
*Teacher/ August 2012 – June 2016
Homeschool cooperative where parents were brought in to teach different subjects to classrooms of students. I taught middle school and high school History and Geography classes.
Paragon Transcription
*Medical Transcriptionist/ June 1994 -July 1995
I served as a transcriptionist for patients of Occupational, Physical, and Speech Therapies. Having no experience, I quickly rose to the top two with the most correct words typed each day out of seven transcriptionists. Company is no longer in business.
Alaqua Inc./Alaqua Country Club
*Administrative Assistant/ January 1990 – June 1994
Duties included general office support for department heads, Human Resource record keeping for all employees of the country club, editing/ publishing of the monthly newsletter for all residents of the community and members of the country club, and working with Alaqua Security on access list for entry into the community.
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