Management, Inventory Specialist, Logistics
Resume:
Augusta, GA
Augusta, GA
GLENN COOPERWOOD
Summary
Self-motivated leadership professional with expertise on expanding network connections, persuasively introducing products, educating clients, implementing pricing strategies, territory development and revealing customer needs to deliver solutions.
Skills
Industry trends
Customer liaison
Sales proposal creation
Consultative sales
Lead generation
Project management
Prospecting skills
Contract negotiation and closing tactics
Customer relationship management
Strategic account development and management
Client relationship management
Excellent negotiating tactics
Consultative sales techniques
Strong lead development skills
Customer Retention
Time Management
Leadership
Team Building
Public Speaking
Business to Business
Sales Management
Strategic Planning
Marketing Strategy
Experience
Sales Consultant
Comcast
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Coordinated with project managers across multiple initiatives to align development timelines, plan testing and work with client representatives.
Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
Provided advice to customers regarding suitable product selection. Listened to customers to understand needs and refer to optimal services. Lead Sales Associate
Ashley Furniture Industries
Achieved or surpassed company-defined sales quotas Performed promotional sales calls to increase client base. Implemented improved methods to assist with marketing campaigns performance. Provided quality customer service while cultivating client satisfaction and loyalty. Monitored performance of sales team and implemented improved methods where needed. Negotiated sales and pricing with new and existing clients. Processed payments and returned receipts, cash, coin and payment cards to customers. Reported sales metrics and statistics to management and stakeholders. Coached other employees in effective customer service and successful selling techniques. Researched items at other locations to find products requested by shoppers. Grovetown, GA 30813 C: 762-***-**** *****.**********@*****.*** 04/2010 to 01/2013
Martinez, GA
04/2007 to 04/2010
Augusta, GA
01/2005 to 01/2007
North Chicago, IL
Trained and developed new team members and Sales Associates. Trained newly hired employees by explaining job responsibilities and overseeing task prioritization. Used strong negotiation and persuasion skills to sell advertising products and services. Assistant Manager/Credit Account Manager
W.S. Badcock Corporation
Enforced company policies and procedures to strengthen operational standards across departments. Provided leadership and direction for employees, supervising activities to drive productivity and efficiency. Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Delegated daily tasks to team members to optimize team productivity. Collaborated with store manager to develop strategies for achieving sales and profit goals. Organized schedules, workflows and shift coverage to meet expected business demands. Reviewed sales reports to enhance sales performance and improve inventory management accuracy. Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel. Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership. Evaluated employee performance and developed improvement plans. Completed inventory audits to identify losses and project future demands. Enhanced sales by implementing merchandising and promotional improvements. Coached and mentored employees by delivering training, guidance and performance monitoring. Supported sales management initiatives to optimize business development. Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Assistant General Manager
Rent-A-Center
Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets. Supported servers by preparing specialty drinks for patrons in all areas of establishment. Motivated and led team members to work together to achieve targets. Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures. Strategized long-term business needs while generating guest relations feedback for process improvements.
Met demanding business targets with high efficiency and smooth performance. Encouraged, trained and disciplined employees to maximize performance. Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
Applied knowledge of coverage needs and individual employee strengths to produce effective team schedules.
Identified customer needs and delivered relevant product solutions and promotions. Supervised various critical tasks, including budget implementations, employee reviews, training and schedules
Master at Arms(Medically Discharged)
US Navy
Utilized expertise to contain threats and secure personnel and assets. Maintained ingress and egress point security, performed ground patrols and monitored CCTV feeds. Enforced the rules and regulations of the Navy throughout the facilities and grounds. Detained and interviewed unauthorized individuals. Tested, repaired and updated equipment systems and components to meet current and expected demands.
Directed automated supply systems and liaised between supply and data processing sectors to facilitate smooth transitions.
04/2003 to 04/2005
Grovetown, GA
05/2012
Augusta, Georgia
05/2001
Augusta, GA
Requisitioned, received, stored and documented unit equipment and supplies. Led operational planning teams to address field and base concerns with minimal delays. Oversaw gathering of intelligence and combat information to support troops on ground. Earned reputation for good attendance and hard work. Created agendas and communication materials for team meetings. Performed site evaluations, customer surveys and team audits. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. AutoCAD Operator
Augusta Sportswear Inc.
Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
Managed order processing and inventory logging to achieve efficient and functioning workplace. Inspected vehicles prior to service and immediately afterwards to make sure there was no damage. Waxed exterior of vehicles and removed it with soft cloth, buffing to brilliant shine. Inspected vehicles thoroughly to recommend changing of auto parts, painting and other necessary services.
Cultivated base of consistent high-end clientele due to exemplary service and competitive pricing. Used steam cleaning equipment to remove dirt from engine and engine compartment. Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. Education and Training
Associate Homeland Security Emergency Management
Georgia Military College - Augusta Georgia
Certified Manufacturing Specialist
Augusta Technical College
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