SILVANA

NOVAKOVIC

ad2buz@r.postjobfree.com

786-***-****

Miami, FL 33139

Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations.

PROFESSIONAL SUMMARY

Fontainebleau - Banquet Server

Miami Beach, FL • 01/2023 - Current

EDITION Hotels - Dining Room Server

Miami Beach, FL • 04/2022 - 05/2023

Faena Hotel Miami Beach - Server Assistant

WORK HISTORY

• Set up banquet tables and chairs based on event requirements. Carried out professional service, retaining polite and friendly approach at all times.

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Provided friendly, courteous service to create memorable moments for guests.

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Arranged linens and table settings according to seating plan and event theme.

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Served appetizers, delivered entrees, and refilled beverages for banquet guests.

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Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.

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Maintained event cleanliness during service by promptly clearing dishes after each course.

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Answered guest questions about event plans and food service choices.

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Arranged food, utensils and condiments on trays to serve meals with necessary items.

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Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

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Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

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Kept server areas clean and stocked to increase efficiency while working tables.

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Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

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• Built long-lasting relationships with residents. Maintained excellent standards of service by closely monitoring diner safety and meeting customer needs.

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Took orders and delivered food items to residents in main dining room.

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SKILLS

• Food Service

• Food Handling

• Food Running

• Table Bussing

• Customer Service

• Wine Service

• Dining Area Maintenance

Economic School

Serbia • 06/2000

Economic

EDUCATION

Miami Beach, FL • 04/2021 - 04/2022

Hilton - Banquet Server

Anchorage, AK • 06/2018 - 03/2021

Bussed tables between courses and load and unloaded trays to expedite tasks.

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Refilled drinks and condiments and restocked serving areas to minimize delays.

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Maintained clean, safe and organized work environment to safeguard servers and patrons.

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Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

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• Set up banquet tables and chairs based on event requirements. Carried out professional service, retaining polite and friendly approach at all times.

•

Provided friendly, courteous service to create memorable moments for guests.

•

Arranged linens and table settings according to seating plan and event theme.

•

Contact this candidate