Human Resources Store Manager

Location:

Tiverton, RI

Salary:

68000

Posted:

December 30, 2023

Contact this candidate

Resume:

Steven DeEll

+1-860-***-****

**********@*****.***

Riverside, RI 02806

Authorized to work in the US for any employer

Summary

To obtain employment with and organization, that I am able to develop my managerial skills and interpersonal skills. I offer a vast and wide expertise to any organization, company or business. My customer skills has been described as exceptional, I also possess the knowledge of managing and maintaining members/associates. I look forward to taking on many challenges and helping out were need be. Having the ability to communicate both verbally and in writing, proves beneficial in many situations. Having trained, coached and reviewed associates/members tasks and performances is helpful with human resources or companies. Core Qualifications: • Helps others pursue simplicity, ease and excellence in everything they do

• Enables others to take initiative and demonstrates accountability • Achieves exceptional results by communicating clearly and influence to create understanding of "what & why", while bringing out the best in others • Establishes broad and strategic partnerships • Champions the importance of balancing the business of the company with individuals • Persistently explores ideas and what are the main cause or problems requiring a great deal of collaboration • Energizes and empowers others • Seizes every opportunity to recognize others contributions and celebrate their successes • Brings enthusiasm, creativity and joy to every day work • Exemplifies how to lead by example, inspiring others through genuine words and aligned with actions • Seizes every opportunity to learn and grow from diverse experiences • Helping others to embrace change and to overcome challenges with focus and composure • Leads with customer perspectives in everything I do while encouraging others to do the same • Provides insightful solutions • Delivers meaningful feedback • Acts with the best interest of others in mind To obtain employment with and organization, that I am able to develop my managerial skills and interpersonal skills. I offer a vast and wide expertise to any organization, company or business. My customer skills has been described as exceptional, I also possess the knowledge of managing and maintaining members/associates. I look forward to taking on many challenges and helping out were need be. Having the ability to communicate both verbally and in writing, proves beneficial in many situations. Having trained, coached and reviewed associates/members tasks and performances is helpful with human resources or companies. Core Qualifications:

Helps others pursue simplicity, ease and excellence in everything they do Enables others to take initiative and demonstrates accountability Achieves exceptional results by communicating clearly and influence to create understanding of

"what & why", while bringing out the best in others Establishes broad and strategic partnerships

Champions the importance of balancing the business of the company with individuals Persistently explores ideas and what are the main cause or problems requiring a great deal of collaboration

Energizes and empowers others

Seizes every opportunity to recognize others contributions and celebrate their successes Brings enthusiasm, creativity and joy to every day work Exemplifies how to lead by example, inspiring others through genuine words and aligned with actions

Seizes every opportunity to learn and grow from diverse experiences Helping others to embrace change and to overcome challenges with focus and composure Leads with customer perspectives in everything I do while encouraging others to do the same Provides insightful solutions

Delivers meaningful feedback

Acts with the best interest of others in mind

Work experience

Assistant Operations Manager

Marshalls - Swansea, MA

March 2023 to Present

Day to day functions of operating the store front end as well as the backroom supervision. Hiring and development of associates. A team of 100 associates. Weekly scheduling. Working closely with LP. Developing a strong rewards program as well as credit card enrollment. This store is a 14 million dollar store in sales.

Store Manager

Dollar Tree - Riverside, RI

February 2021 to March 2023

Operating one of the most successful stores in my district. Hiring and development of associates. Merchandising and focusing on the proper placement of product to be sold. Beating sales goals every day and increasing comp. sales by 50% yearly. Managing the stores internal paperwork required daily, weekly and monthly.

Store Manager

Tractor Supply Company - Guilford, CT

September 2019 to January 2021

As a store manager was in charge of daily, weekly and monthly operation of the store. Was responsible for hiring, training, coaching and developing team members. Developing team members so they could advance into another position within company. Worked closely with district manager and loss protection manager. Oversee the development of planograms correctly and on a timely manner. Dealt with receiving and the proper procedures and policies for the company. Worked closely with receiver if there were any discrepancies.

Maintained all financial statements daily, weekly and monthly.to effectively operate the store effectively and profitably. The economic growth of the store was remarkable from year to year. Sales and Goals Achievement:

Demonstrates leadership in driving sales and profitability by achieving or exceeding all established store budgeted financial goals.

Directs and maintains merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging.

Effectively sets sales and promotions with proper signing and communication Understands merchandise assortment and allocation and how it links to traffic and buying trends. Communicates shifts to District Manager or Inventory team. Customer Service:

Personally demonstrates high level of customer service and engagement and sets tone and expectations for team.

Develops product knowledge to provide solution-oriented, friendly service to customers. Directs team to do the same. Staffing levels and floor coverage to assist and engage the customers. Making sure the cleaniness of store is following company policies and procedures. Human Resources/Leadership Skills:

Effectively recruits, hires, trains, motivates and leads employees. Ensures all openings are filled on a timely basis. Demonstrates professionalism, integrity and company values when addressing employees. Provides clear and consistent feedback to employees on a regular basis. Coaches for performance.

Recognizes next level performance and develops a bench with progression plan to support the needs of the company.

Ensures employee performance is accurately assessed and all Human Resource protocols and documentation are completed in a timely and efficient manner. Store and employee files are maintained according to all standards.

Adheres to all Company guidelines, policies and programs. Is receptive and responsive to feedback.

Identifies problems and opportunities and discusses them with District Manager. Store Operations:

Controls inventory and expenses.

Directs team in handling of merchandise receipts and transfers quickly and accurately. Directs team in the visual merchandising of sales floor. Understands, executes and trains all cash handling and reporting functions Properly processes all register functions and ensures they are correctly followed in store. Ensures store is secured; responds to any alarms as directed. Ensures safety of employees and customers. Communicate concerns to the District Manager or Human Resources.

Assistant Manager

Tractor Supply Company - Guilford, CT

October 2017 to October 2019

Beginning in October 2017 was training for a Shift Lead Position, completed the training process. Now have the ability and knowledge to open/close store, training and coaching of the associates, ability to receive stock an inventory, ability to have product moved to the floor in a timely manner. Cash office trained. Knowledge of the computer processes and policies of tractor supply. Still taking on many challenges and learning as much as possible. Receiving and fork lift trained. Propane trained. Would like the opportunity to take on the challenge of assistant manager and store manager. Also if there is any other management positions within district office would like that challenge as well.

In January 2018 I was promoted to Assistant Store Manager:

• Exceptional Customer Service

• Training and coaching and retaining staff

• Cash office

• Operational Procedures

• Ongoing communication with corporate offices

• Communications with vendors for both the store and customers

• Planograms

• Merchandising

• Operation of the store while Manager isn't present, also working with Manager on daily processes to better serve the store, customers and our staff

• Knowledge of product lines

• Knowledge of animal care and treatment

Shift Lead

Walgreens - Clinton, CT

December 2016 to October 2017

Exceptional customer service

Training and coaching of team members

Cash office

Receiving

Merchandising

Photo lab processing and special orders

Opening and closing of the store

Policies and procedures for Walgreens

Deli Manager

Shop Rite East Haven CT - East Haven, CT

July 2016 to December 2016

Exceptional customer service

Proper coaching and training of associates

Ordering and receiving of product, knowing gross profit of product Scheduling

Computer work

Proper direction of associates

Quality assurance

Health hygiene and health codes

Managing of associates

Financial reports

Inventories

Front End Supervisor/Department Manager

The Home Depot - Halifax, Nova Scotia, CA

August 2013 to August 2015

Exceptional customer service

Expediting customers by appropriately supervising cashiers and other vital associates Overseeing the operations of the front end

Partnering with bookkeeping and ensuring business reconciliation Promoting services

Maintaining training

Standard operating procedures

Supervising associates

Scheduling associates

Rewards and recognition programs

Managed associates reviews and developing goals that were achievable Interpret and developed Home Depot policies with associates, provided input to store manager and human resource manager regarding appropriate training/discipline or discharge/promotions/performance appraisal/professional development Participated in interviewing process of applicants Key carrying manager and manager on duty functions and responsibilities Assistant Store Manager

Assistant Store Manager

Shoppers Drug Mart - Dartmouth, Nova Scotia, CA

October 2011 to August 2014

Exceptional customer service

Training staff in operations and store standards

Preparation of staff for daily task to be performed Assisting staff with processing sales

Purchasing

Event purchasing

Seasonal purchasing

Planograms

Preparation of weekly flyer

Preparation of special events

Inventory control

Quality control

Daily/weekly/monthly reports and analyzing of them Receiving

Cash office

Operation with management team with in store, district or corporate office Merchandiser/Cashier/Head Cashier/FSM Trainee

Merchandiser/Cashier/Head Cashier/FSM Trainee

Shoppers Drug Mart - New Glasgow, Nova Scotia, CA

October 2008 to September 2011

Exceptional customer service

Merchandising and inventory management

Merchandising inventory flow

Food handlers safe

Communicating with challenging customers

Sales through customer service

Training and developing

Receiving

Audits

Deposits

Opening and closing of store

Purchasing

Event purchasing

Seasonal purchasing

Financial planning

Yearly inventory

Education

High School Diploma

Kennebecasis Valley High School New Brunswick Canada Add location

1979 to 1981

Skills

Customer service

Retail sales

Customer Service Skills

Leadership

Training & development

Sales

Planograms

Negotiation

Inventory

Word

Cash handling

Financial Planning

Management

Training

Customer service

Presentation skills

Customer relationship management

Human Resources

Inventory Management

Project management

Analysis skills

Animal Care

Scheduling

Supervising experience

Guest services

Sales

Marketing

Cash register

Profit & loss

Supervising experience

Store management

Mentoring

Profit & Loss

Store management

Retail Management

Merchandising

Budgeting

Leadership

Team Building

Purchasing

Assistant Manager Experience

Financial acumen

Microsoft Excel

Cash Handling

Human Resources Management

Do you want to add any of these skills?

Financial Report Writing

Forecasting

Team Management

Interviewing

Research

Pricing

Certifications and licenses

Your certifications and licenses will appear here

Do you want to add any of these?

TABC Certified

Bartender License

OLCC Service Permit

MAST Permit

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