Human Resources Store Manager
Resume:
Steven DeEll
ad2bun@r.postjobfree.com
Riverside, RI 02806
Authorized to work in the US for any employer
Summary
To obtain employment with and organization, that I am able to develop my managerial skills and interpersonal skills. I offer a vast and wide expertise to any organization, company or business. My customer skills has been described as exceptional, I also possess the knowledge of managing and maintaining members/associates. I look forward to taking on many challenges and helping out were need be. Having the ability to communicate both verbally and in writing, proves beneficial in many situations. Having trained, coached and reviewed associates/members tasks and performances is helpful with human resources or companies. Core Qualifications: • Helps others pursue simplicity, ease and excellence in everything they do
• Enables others to take initiative and demonstrates accountability • Achieves exceptional results by communicating clearly and influence to create understanding of "what & why", while bringing out the best in others • Establishes broad and strategic partnerships • Champions the importance of balancing the business of the company with individuals • Persistently explores ideas and what are the main cause or problems requiring a great deal of collaboration • Energizes and empowers others • Seizes every opportunity to recognize others contributions and celebrate their successes • Brings enthusiasm, creativity and joy to every day work • Exemplifies how to lead by example, inspiring others through genuine words and aligned with actions • Seizes every opportunity to learn and grow from diverse experiences • Helping others to embrace change and to overcome challenges with focus and composure • Leads with customer perspectives in everything I do while encouraging others to do the same • Provides insightful solutions • Delivers meaningful feedback • Acts with the best interest of others in mind To obtain employment with and organization, that I am able to develop my managerial skills and interpersonal skills. I offer a vast and wide expertise to any organization, company or business. My customer skills has been described as exceptional, I also possess the knowledge of managing and maintaining members/associates. I look forward to taking on many challenges and helping out were need be. Having the ability to communicate both verbally and in writing, proves beneficial in many situations. Having trained, coached and reviewed associates/members tasks and performances is helpful with human resources or companies. Core Qualifications:
Helps others pursue simplicity, ease and excellence in everything they do Enables others to take initiative and demonstrates accountability Achieves exceptional results by communicating clearly and influence to create understanding of
"what & why", while bringing out the best in others Establishes broad and strategic partnerships
Champions the importance of balancing the business of the company with individuals Persistently explores ideas and what are the main cause or problems requiring a great deal of collaboration
Energizes and empowers others
Seizes every opportunity to recognize others contributions and celebrate their successes Brings enthusiasm, creativity and joy to every day work Exemplifies how to lead by example, inspiring others through genuine words and aligned with actions
Seizes every opportunity to learn and grow from diverse experiences Helping others to embrace change and to overcome challenges with focus and composure Leads with customer perspectives in everything I do while encouraging others to do the same Provides insightful solutions
Delivers meaningful feedback
Acts with the best interest of others in mind
Work experience
Assistant Operations Manager
Assistant Operations Manager
Marshalls - Swansea, MA
March 2023 to Present
Day to day functions of operating the store front end as well as the backroom supervision. Hiring and development of associates. A team of 100 associates. Weekly scheduling. Working closely with LP. Developing a strong rewards program as well as credit card enrollment. This store is a 14 million dollar store in sales.
Store Manager
Store Manager
Dollar Tree - Riverside, RI
February 2021 to March 2023
Operating one of the most successful stores in my district. Hiring and development of associates. Merchandising and focusing on the proper placement of product to be sold. Beating sales goals every day and increasing comp. sales by 50% yearly. Managing the stores internal paperwork required daily, weekly and monthly.
Store Manager
Store Manager
Tractor Supply Company - Guilford, CT
September 2019 to January 2021
As a store manager was in charge of daily, weekly and monthly operation of the store. Was responsible for hiring, training, coaching and developing team members. Developing team members so they could advance into another position within company. Worked closely with district manager and loss protection manager. Oversee the development of planograms correctly and on a timely manner. Dealt with receiving and the proper procedures and policies for the company. Worked closely with receiver if there were any discrepancies.
Maintained all financial statements daily, weekly and monthly.to effectively operate the store effectively and profitably. The economic growth of the store was remarkable from year to year. Sales and Goals Achievement:
Demonstrates leadership in driving sales and profitability by achieving or exceeding all established store budgeted financial goals.
Directs and maintains merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging.
Effectively sets sales and promotions with proper signing and communication Understands merchandise assortment and allocation and how it links to traffic and buying trends. Communicates shifts to District Manager or Inventory team. Customer Service:
Personally demonstrates high level of customer service and engagement and sets tone and expectations for team.
Develops product knowledge to provide solution-oriented, friendly service to customers. Directs team to do the same. Staffing levels and floor coverage to assist and engage the customers. Making sure the cleaniness of store is following company policies and procedures. Human Resources/Leadership Skills:
Effectively recruits, hires, trains, motivates and leads employees. Ensures all openings are filled on a timely basis. Demonstrates professionalism, integrity and company values when addressing employees. Provides clear and consistent feedback to employees on a regular basis. Coaches for performance.
Recognizes next level performance and develops a bench with progression plan to support the needs of the company.
Ensures employee performance is accurately assessed and all Human Resource protocols and documentation are completed in a timely and efficient manner. Store and employee files are maintained according to all standards.
Adheres to all Company guidelines, policies and programs. Is receptive and responsive to feedback.
Identifies problems and opportunities and discusses them with District Manager. Store Operations:
Controls inventory and expenses.
Directs team in handling of merchandise receipts and transfers quickly and accurately. Directs team in the visual merchandising of sales floor. Understands, executes and trains all cash handling and reporting functions Properly processes all register functions and ensures they are correctly followed in store. Ensures store is secured; responds to any alarms as directed. Ensures safety of employees and customers. Communicate concerns to the District Manager or Human Resources.
Assistant Manager
Assistant Manager
Tractor Supply Company - Guilford, CT
October 2017 to October 2019
Beginning in October 2017 was training for a Shift Lead Position, completed the training process. Now have the ability and knowledge to open/close store, training and coaching of the associates, ability to receive stock an inventory, ability to have product moved to the floor in a timely manner. Cash office trained. Knowledge of the computer processes and policies of tractor supply. Still taking on many challenges and learning as much as possible. Receiving and fork lift trained. Propane trained. Would like the opportunity to take on the challenge of assistant manager and store manager. Also if there is any other management positions within district office would like that challenge as well.
In January 2018 I was promoted to Assistant Store Manager:
• Exceptional Customer Service
• Training and coaching and retaining staff
• Cash office
• Operational Procedures
• Ongoing communication with corporate offices
• Communications with vendors for both the store and customers
• Planograms
• Merchandising
• Operation of the store while Manager isn't present, also working with Manager on daily processes to better serve the store, customers and our staff
• Knowledge of product lines
• Knowledge of animal care and treatment
Shift Lead
Shift Lead
Walgreens - Clinton, CT
December 2016 to October 2017
Exceptional customer service
Training and coaching of team members
Cash office
Receiving
Merchandising
Photo lab processing and special orders
Opening and closing of the store
Policies and procedures for Walgreens
Deli Manager
Deli Manager
Shop Rite East Haven CT - East Haven, CT
July 2016 to December 2016
Exceptional customer service
Proper coaching and training of associates
Ordering and receiving of product, knowing gross profit of product Scheduling
Computer work
Proper direction of associates
Quality assurance
Health hygiene and health codes
Managing of associates
Financial reports
Inventories
Front End Supervisor/Department Manager
Front End Supervisor/Department Manager
The Home Depot - Halifax, Nova Scotia, CA
August 2013 to August 2015
Exceptional customer service
Expediting customers by appropriately supervising cashiers and other vital associates Overseeing the operations of the front end
Partnering with bookkeeping and ensuring business reconciliation Promoting services
Maintaining training
Standard operating procedures
Supervising associates
Scheduling associates
Rewards and recognition programs
Managed associates reviews and developing goals that were achievable Interpret and developed Home Depot policies with associates, provided input to store manager and human resource manager regarding appropriate training/discipline or discharge/promotions/performance appraisal/professional development Participated in interviewing process of applicants Key carrying manager and manager on duty functions and responsibilities Assistant Store Manager
Assistant Store Manager
Shoppers Drug Mart - Dartmouth, Nova Scotia, CA
October 2011 to August 2014
Exceptional customer service
Training staff in operations and store standards
Preparation of staff for daily task to be performed Assisting staff with processing sales
Purchasing
Event purchasing
Seasonal purchasing
Planograms
Preparation of weekly flyer
Preparation of special events
Inventory control
Quality control
Daily/weekly/monthly reports and analyzing of them Receiving
Cash office
Operation with management team with in store, district or corporate office Merchandiser/Cashier/Head Cashier/FSM Trainee
Merchandiser/Cashier/Head Cashier/FSM Trainee
Shoppers Drug Mart - New Glasgow, Nova Scotia, CA
October 2008 to September 2011
Exceptional customer service
Merchandising and inventory management
Merchandising inventory flow
Food handlers safe
Communicating with challenging customers
Sales through customer service
Training and developing
Receiving
Audits
Deposits
Opening and closing of store
Purchasing
Event purchasing
Seasonal purchasing
Financial planning
Yearly inventory
Education
High School Diploma
High School Diploma
Kennebecasis Valley High School New Brunswick Canada Add location
1979 to 1981
Skills
Customer service
Customer service
Retail sales
Retail sales
Customer Service Skills
Customer Service Skills
Leadership
Leadership
Training & development
Training & development
Sales
Sales
Planograms
Planograms
Negotiation
Negotiation
Inventory
Inventory
Word
Word
Cash handling
Cash handling
Financial Planning
Financial Planning
Management
Management
Training
Training
Customer service
Customer service
Presentation skills
Presentation skills
Customer relationship management
Customer relationship management
Human Resources
Human Resources
Inventory Management
Inventory Management
Project management
Project management
Analysis skills
Analysis skills
Animal Care
Animal Care
Scheduling
Scheduling
Supervising experience
Supervising experience
Guest services
Guest services
Sales
Sales
Marketing
Marketing
Cash register
Cash register
Profit & loss
Profit & loss
Supervising experience
Supervising experience
Store management
Store management
Mentoring
Mentoring
Profit & Loss
Profit & Loss
Store management
Store management
Retail Management
Retail Management
Merchandising
Merchandising
Budgeting
Budgeting
Leadership
Leadership
Team Building
Team Building
Purchasing
Purchasing
Assistant Manager Experience
Assistant Manager Experience
Financial acumen
Financial acumen
Microsoft Excel
Microsoft Excel
Cash Handling
Cash Handling
Human Resources Management
Human Resources Management
Do you want to add any of these skills?
Financial Report Writing
Forecasting
Team Management
Interviewing
Research
Pricing
Certifications and licenses
Your certifications and licenses will appear here
Do you want to add any of these?
TABC Certified
Bartender License
OLCC Service Permit
MAST Permit
Add more sections
Continue applying
©2023 Indeed - Cookies, Privacy and Terms - Your Privacy Choices
Contact this candidate