Christy Tate 505-***-**** ad2bue@r.postjobfree.com Dallas, TX

Summary of Qualifications

Dedicated Lead Certified Phlebotomist with an Associate of Science degree and CNA certification, showcasing a proven track record in various clinical laboratory settings. I am deeply committed to leveraging my expertise for continued excellence and growth within the healthcare and science fields. Currently in a leadership role, I supervise and train team members while concurrently pursuing my Bachelor of Science in Public Health to further expand my knowledge and skills. My goal is to contribute significantly to a high-performing team and cultivate a culture of positivity and enthusiasm.

Leadership & Collaboration: Leading and supervising a team, serving as a resource for new employees, conducting training courses, and fostering a culture of excellence within the team.

Patient-Centric Care: Serving as the primary point of contact for patients, creating a trustworthy and confident atmosphere, explaining procedures, and skillfully and accurately drawing blood specimens.

Compliance and Data Accuracy: Demonstrating exceptional attention to confidentiality and accuracy in handling patient information, including verifying orders and ensuring precise data entry for patient registration, test orders, and billing.

Specimen Collection and Processing: Expertly collecting various specimens, such as drug screens, biometric screenings, and insurance exams, while adhering to established procedures and performing specimen processing tasks.

Quality Assurance and Compliance: Ensuring strict adherence to departmental policies, protocols, and procedures, including safety guidelines, and assisting with the compilation of monthly statistics and data.

Work Experience

Site Lead Phlebotomist & Processor Quest Diagnostics Dallas, TX April 11,2022 – Current

As Site Lead, I have a crucial role in establishing a patient-centered environment by engaging directly with patients, instilling trust, and confidence through clear procedure explanations, and conducting precise and secure blood specimen collection, all while embodying leadership qualities and upholding the highest standards of process excellence, patient confidentiality, and data accuracy:

Proficiently process both manual and electronic requests, perform sample aliquoting, sorting, and preparation for lab staff pick-up or delivery to the appropriate lab for assay set-up, and ensuring adherence to procedures.

Accurately enter data into computer systems, whether manually or electronically, contributing to the seamless flow of information vital to the diagnostic process.

Skillfully obtain blood samples for medical testing and transfusion using venipuncture and capillary puncture techniques, following strict infection-control and safety procedures in daily phlebotomy operations.

Effectively prepare blood-collecting equipment, draw blood specimens, and safely store and transport samples, maintaining the integrity and quality of collected specimens.

Build patient trust and minimize discomfort during phlebotomy procedures, demonstrating exceptional patient care skills while efficiently collecting blood specimens.

Provides valuable assistance to doctors and assists clinic staff with injections, vital signs, patient prep for exams; collaborate with patients, healthcare providers, and support departments to uphold a high standard of service.

Clinical Coordinator UT Southwestern Medical Center Dallas, TX Nov 2018 – April 2021

Demonstrated unwavering commitment to patient safety and satisfaction by strictly adhering to regulatory and accreditation agencies when conducting blood collections, cultures, and other specialized procedures.

Played a key role in specimen processing, diligently following laboratory manual procedures to ensure accurate specimen preparation. Actively engaged in quality assurance and quality control processes, strictly adhering to standard precaution guidelines when handling and processing specimens.

Accurately conducted data entry and maintained comprehensive documentation, including patient demographics and lab order instructions, always upholding strict patient confidentiality throughout all activities.

Successfully maintained precise patient identification for all specimens collected, utilizing defined protocols to prevent errors and ensure sample integrity.

Managed inventory of supplies, taking responsibility for ordering and monitoring supplies to guarantee they remained within their expiration dates, thus ensuring the uninterrupted workflow of the laboratory.

Demonstrated leadership capabilities by providing essential training to fellow Phlebotomists as needed; stepped up to provide team leadership, ensuring the efficient and smooth operation of the department.

Second Level Phlebotomist Grifols Plasma Dallas, TX July 2017 – Nov 2018

Collected plasma through proficient venipuncture techniques, adept operation of apheresis machinery, strict adherence to FDA and regulatory protocols, and ongoing vigilance and monitoring for donor well-being, product excellence, and procedural integrity in plasma collection:

Built rapport with donors providing exceptional customer service to enhance overall donor satisfaction while maintaining donor confidentiality and guaranteeing the highest quality of care.

Specialized in advanced phlebotomy techniques, enhancing precision and patient comfort, particularly for donors with prior vein use; contributed to a high level of precision and patient comfort during blood collection procedures.

Conducted thorough pre-screening to ensure donor suitability and a smooth donor flow: vital signs, finger stick tests, various physical assessments, hematology testing, and overseeing the completion of donor screening information.

Completed in-depth analysis of culture blood samples and comprehensive hematological assessments, including measurements of Hgb, Hct, PP, RBC, and WBC counts, to safeguard donor health and plasma product quality.

Safely disconnected and disposed of all contaminated disposable equipment, following specimen packaging protocols; accurately entered patient information ensuring precise record-keeping and compliance.

Phlebotomist CSL Plasma Dallas, TX May 2015 – July 2017

Safely and efficiently collected plasma by expertly conducting venipuncture, operating apheresis machines, upholding strict FDA and regulatory guidelines and Standard Operating Procedures, and providing continuous monitoring for donor safety, product quality, and procedural integrity in plasma collection:

Established strong donor relationships through exceptional customer service, ensuring donor satisfaction, while prioritizing confidentiality and delivering top-tier patient care.

Demonstrated expertise in advanced phlebotomy techniques, enhancing precision and donor comfort, especially for those with previous vein use, resulting in more accurate blood collection procedures.

Conducted thorough pre-screening procedures to verify donor eligibility, including vital sign measurements, finger stick tests, physical assessments, hematology testing, and oversight of donor screening information completion.

Conducted detailed analysis of cultured blood samples and comprehensive hematological assessments, measuring Hgb, Hct, PP, RBC, and WBC counts, thereby ensuring donor health and maintaining high plasma product quality.

Diligently followed specimen packaging and disposal protocols while maintaining precise patient records for regulatory compliance and a well-organized work environment.

Certified Nursing Assistant Roseview Nursing Home Shreveport Louisiana Oct 2009 – May 2015

Provided compassionate and attentive care, delivering unwavering support for all activities of daily living (ADLs) while upholding the principles of care, compassion, dignity, and respect.

Ensured patient stability by closely monitoring and recording vital signs, weight, input and output, and conducting diagnostic tests, contributing to comprehensive care plans and treatment decisions.

Played a crucial role in maintaining resident well-being by promptly communicating any changes in their condition to the nursing team, facilitating timely interventions and improving overall care quality.

Collaborated effectively with the healthcare team, including nurses, physicians, and therapists, to optimize patient outcomes and create a seamless continuum of care.

Demonstrated exceptional attention to detail by consistently completing forms, reports, and logs with precision, fostering accurate patient documentation for seamless healthcare continuity.

Education

Bachelor of Science-Public Health University of Texas-Arlington Arlington, TX Aug 2021-Present

Associate of Science Brookhaven Community College Dallas, TX Graduated May 2020

Certificate-Phlebotomist (ASCP) Lone Star College Houston, TX Completed July 2015

Certificate-Nurses Aid Chester Nimitz High School Houston, TX Completed 2005

Areas of Expertise

Laboratory Safety Infection Control Specimen Handling & Processing Compliance Standard Operating Procedures

Laboratory Procedures Healthcare Regulations Data Entry & Recording Continuous Learning Quality Assurance

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