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Project Management Customer Service

Location:
Etobicoke, ON, Canada
Posted:
December 30, 2023

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Resume:

SHAHAB MOHSENI

****-**** ****** ***** **. Mississauga, ON L4Y 2W9

Cell: 647-***-**** ● Email: ad2btj@r.postjobfree.com Mechanical Designer /Manufacturing and Production Professional Project Management

QUALIFICATIONS SUMMARY

Performance-driven professional within 10 years of hands-on engineering experience; Talent for designing and producing innovative products that promote maximum efficiency while requiring minimal maintenance; Strong teamwork orientation; Forward-thinking individual with the demonstrated capability to introduce new products and processes to meet ever-changing market trends; Ability to design components and structures using CATIA V5 and Solidworks; Adaptable self-starter who is constantly upgrading skills. Core Competencies:

• Multi Project Management ● Product Design & Development

• Root Cause Analysis ● Manufacturing Strategies/Ability

• Process Improvement ● Proactive Problem Solving

Software knowledge:

For Design: CATIA V5- Solidworks

For General: Ms Office

For Project Management: SAP-ERP - MS Project

Professional Experience

AAA Canada – De Havilland Aerospace 03.2022 - Present Customer service Rep. Supervisor (Contract)

Plan the priorities, based on AOG requests from the customers all around d the world.

Coordinate, communicate and manage deliveries for all material /kit between suppliers and customers.

Conduct daily meetings with different customers to assure delivery is in accordance with master schedule.

Create and maintain reports to demonstrate logistics progress on deliveries and performance.

Communicate to different customer shortages on a case-by-case basis that impact the delivery to the final assembly line.

Follow up with stores and logistic team on the daily basis for receipt as per daily activity and report progress.

Prepare a weekly/2 week loading forecast for material for storekeepers.

Follow up with waybills from suppliers to assure that the shipments are received as per schedule.

Manage all related communications and queries related to the tasks delegated to the team members. SHAHAB MOHSENI

1114-1355 Silver Spear Rd. Mississauga, ON L4Y 2W9 Cell: 647-***-**** ● Email: ad2btj@r.postjobfree.com PolarPak Inc. – Brampton, ON 10.2019 – 01.2022

Plant Supervisor

Plan and lead the activities of production processes and Unionized personnel during manufacturing of products.

Direct production operations in accordance with established priorities and sequences for manufacturing products using knowledge of production processes and management of Unionized personnel.

Advise plant managers about production issues and offer suggestions for changes in working conditions, productions procedures, and the use of equipment and personnel.

Meet or exceed goals established for safety, labor efficiency, schedule attainment, scrap, rework and any other production related goals.

Train new employees in the manufacturing operation as needed; provide on-going staff training on revised manufacturing procedures such as run sheets, SOPS, new machinery/ equipment etc.

Monitor performance of all personnel and activities under supervision on a regular basis to ensure optimum performance.

Ensure all production equipment/ processes are operating at optimum rates and in accordance with standard operating procedures.

Report all equipment and building deficiencies to the Maintenance Manager and recommend replacements or overhauls as necessary.

Analyze and resolve work issues and assist workers in resolving work problems. AAA Canada, Toronto (Bombardier-Downsview), ON 07.2017- 07.2019 Production Supervisor (Stelia Package)

Define and describe the work instructions for the production of industrial products

(structural, mechanical, electrical, assembly), from engineering drawings and PVAs.

Improvement of the operations processes.

Ensure procedures, processes and instructions are followed.

Ensure technical assistance for production (problem solving, while taking in consideration the unforeseen).

Manage priorities, assign work to the right resources according to the skills list.

Supervise a team of 30 to 40 employees and support team leaders.

Ensure the working environment is safe and suitable.

Ensure shifts meet objectives and performance standards.

Introduce continuous improvement initiatives.

Responsible and authority regarding QSE (quality, security environment).

To respect processes and procedures and instructions.

Application and tracking of customers constraints and corrective/preventives action.

Oversee, lead, monitor and coordinate packaging team activities, giving importance to individual members and overall team's achievement of established goals.

Works with Quality Assurance to ensure all specifications are met. SHAHAB MOHSENI

1114-1355 Silver Spear Rd. Mississauga, ON L4Y 2W9 Cell: 647-***-**** ● Email: ad2btj@r.postjobfree.com 3Points Aviation, Mississauga, ON 03.2016 – 11.2016 Project Support Manager

Project Management with respect to outsourcing activities.

Develop and recommend alternative design approaches.

Identify product/service innovations and develop, quote, and implement solutions to meet technical requirements and requests.

Work with Solidworks CAD in the design of PDA Parts.

Prepare design documentation including drawings, models, specifications and release documents.

Control FAI (First article inspection) with respect to engineering drawing.

Support the outsourcing and oversight of production part manufacturing and engineering activities.

Carrying out technical investigation and engineering activities. Palmerston Machine and Tool, Palmerston, ON 08.2015-03.2016 Manufacturing Designer, CNC Operator and Manual Machinist

Designed Painting Jigs, Welding Fixtures with Solidworks.

CNC Operator.

Professional Manual Lathe/Milling Machinist (Costume Machinist).

Welding using MIG method.

Inspect Mechanical installation.

Control dimension and surface quality using precise tools. Mahan Airline, Iran 05.2010-05.2015

Special Tools Manufacturer 05.2012-05.2015

Designed tools for the disassembly and overhaul of Turbo Fan Engines.

Research and develop special Tools and Equipment for various aircraft.

Developed tools for structural repair of commercial aircraft such as: BAe 146, Airbus A300, A310, A300-600, A319, A320, A321, A340; and Boeing 747-300, and B747-400.

Designed and controlled manufacturing of fixtures for Landing Gear of aircrafts mentioned above.

Certified to release all the manufactured and designed tools and equipment and issued the documents.

Segregate Non-Conforming parts in accordance with written quality procedures.

Responsible for inspecting the mechanical assemblies and manufacturing process of aircraft tools and equipment

Key Achievements:

Instrumental in mobilizing the Jet Engine Section to produce all types of tools and fixture equipment needed to overhaul all Boeing and Airbus aircraft for the company.

Served as the key architect in designing and installing all types of tools and fixture equipment for maintaining the Landing Gear section.

In mobilizing the Jet Engine section, due to the design and the local manufacturing of the Tools and Equipment, reduced company expenses by 1/10th from $1,000,000 to $100,000.

Organized all documents and certificates into one neat folder to get the Approval License from the “Civil.

Aviation Organization of Iran” or CAO and also from EASA (European Aviation Safety Agency).

SHAHAB MOHSENI

1114-1355 Silver Spear Rd. Mississauga, ON L4Y 2W9 Cell: 647-***-**** ● Email: ad2btj@r.postjobfree.com Methods Engineer 05.2010-05.2012

Create and produce work instructions of new parts bases on aerospace specifications.

Apply the BOM (Bill of Material) evolution strategy on cost calculation

Conduct process analysis and modeling using work streams, simulation, critical path, network diagrams, feasibility studies, and line balancing

Give technical support during installation process and actively participate in problem solving teams.

Write and revise assembly instruction guides or manufacturing instruction guides for the manufacturing or assembly of aircraft components

Interpret, verify and approve drawings and other engineering documents EDUCATION

Bachelor of Engineering, Manufacturing and Technology Shahid Rajee University, Iran, 2009

A&P (Airframe & Power-plant, Similar to Canadian AME) Sama Paran Aviation Training Centre, 2010

TECHNICAL & PERSONAL STRENGTHS

• Project Management, Excellent time management skills, organized and detail oriented.

• Expertise in designing special tools and equipment for jet engines and structures of an airplane.

• Demonstrated success in creating assembly and detail drawing with consideration of machining process, quality and efficiency.

• Strengths in designing components detailing a drawing and structures using Solidworks

• Knowledge of Geometric Dimensioning and Tolerance (GD&T).

• Ability to snag quality issues and make proper report to the team leads.

• Skilled in manufacturing processes such as Sheet metal, Lathe machining, Milling machining, Grinding, Welding, and other processes.

• Creative analytical problem solver with excellent team-work skills.



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