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Account Executive Customer Service

Location:
Keller, TX
Posted:
December 30, 2023

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Resume:

KRISTOPHER

WEBSTER

POSITION NAME

817-***-****

ad2brn@r.postjobfree.com

*** ****** *****

KELLER,TX 76248

WORK EXPERIENCE

Highly motivated and energetic professional with over 15 years of outstanding management experience in retail operations and sales. Proven ability to design and initiate effective merchandising marketing and customer service programs. Strong leadership and team building ability. Experienced in recruiting, training, and retaining high caliber sales and management personnel. Constantly striving to maximize results as well as help and support my teammates to do the same has always been a key source of motivation for me. Tenacious and incredibly effective in forging strong relationships, with external business partners, as well as colleagues I work along side. ABOUT ME

Impact Merchant Group. 05/2023 - Present

SENIOR ACCOUNT EXECUTIVE.

As a Senior Account Executive, I was responsible for overseeing the southeast region of the U.S. To identify small to mid-size businesses, educate them about the merchant processor they were currently using and the processing rates they were paying. Then positioning IMG well educating them about the potential savings in merchant processing costs. This was accomplished by cold call prospecting, networking and developing a referral network of business partners that have worked with me in the past. I consistently outperformed my monthly metrics. I am also a member of the Platinum Club for the top performers ranking top 20 put of 400 Sales Representatives.

Consistently top 10% of sales force regarding account profitability

Top 5% performing in the company

Client attrition was less than 6%

“Rookie of the year” awarded to me after my first 9 months in the role.

Research new vendors performed open to buy on all categories negotiated vendor contracts up and require better information. Soccer Post Keller. 01/2021-04/2023

DIRECTOR OF SALES AND OPERATIONS.

Manage all aspects of business operations. Ensured seamless operations of high-volume retail store operations. Identifying, recruiting, hiring, training, coaching and mentoring individuals and teams to achieve success. Consistently surpassed month- over-month and quarter-over-quarter expected target growth. Created and maintained companies digital marketing as well as oversaw all online marketing content including social media platforms (facebook, Instagram, etc.)

Work with 20+ approved vendors and purchased inventory in 100+ various categories

Research new vendors performed open to buy on all categories negotiated vendor contracts up and require better information Built, cultivated, and maintained excellent relationships with vendors, negotiating deliverables, costs and expected quality Performed competitive analysis on vendors to maximize margins, take advantage of all rebate programs (corporate negotiated or local deals)

Negotiated return to vendors and negotiated terms of payment, discounts and deliveries

Assigned retail price for individual items taken into consideration all cost managed various lead times, and product availability changes

Establishing and maintaining excellent local B2B and B2C relationships through various networking events and self- generated networking opportunities (local community outreach, chamber of commerce, rotary clubs, etc)

Sunrun. 12/2017-01.2021

REGIONAL SALES MANAGER

Recruiting, training, and developing existing consultants into top performers. LGCY Power leads in all KPIs and consistently attracts top talent from various industries and backgrounds. We are dedicated to helping our customers create a zero- carbon lifestyle via solar panels, battery storage, smart thermostats, and solar roofing.

Key Accomplishments:

Install MegaWatts of new business and exceed sales quota. Drive improvements in the lead generation and sales process to increase opportunities and installations.

Conduct weekly pipeline reviews for Energy Consultants and present forecasts to Regional Sales Manager & Director of Sales. Manage the administrative process of the sales team, to ensure documentation is obtained and submitted promptly to the rebate and incentive and interconnection departments.

Ross McNabb -Regional Area Manager; Charles Schwab Ph - 512-***-****

Email - ad2brn@r.postjobfree.com

Jason Noble - Partner; Prime Capital

Ph - 817-***-****

Email - ad2brn@r.postjobfree.com

Keller High School. 1998 - 2002.

DIPLOMA.

3.5 GPA

Tarrant County College. 2002 - 2004.

ASSOCIATES DEGREE.

Major - Business Administration

3.3 GPA

REFERRALS

Tesla Solar (Formally SolarCity).

12/2014-02.2018

DISTRICT MANAGER

Tesla’s mission is to accelerate the world’s transition to sustainable energy. I work exclusively with home owners, to show them how to take back control of their home's energy costs. Collaborate and educate homeowners about the benefit of alternative energy in Texas.

Patented, state of the art software allows me to design/ demonstrate the potential layout, function and benefits of solar energy based on my clients needs through use of clean and renewable solar energy. Homes do have to meet certain criteria in order to be considered for our proprietary systems.

Key Accomplishments:

Install MegaWatts of new business and exceed sales quota. Drive improvements in the lead generation and sales process to increase opportunities and installations.

Conduct weekly pipeline reviews for Energy Consultants and present forecasts to Regional Sales Manager & Director of Sales.

Manage the administrative process of the sales team, to ensure documentation is obtained and submitted promptly to the rebate and incentive and interconnection departments.



Contact this candidate