Automotive Mechanical/ Body Team Leader
Resume:
DILSHAN FERNANDO l
Amandoluwa
Seeduwa 11410
Sri Lanka
Mobile: +94-719-***-***
Email: *****************@*****.***
PERSONAL STATEMENT l
I am an experienced Automotive Mechanical/ Body Team Leader specializing in the collision repair of both heavy and light vehicles. With expertise in this field, I am passionate about staying up-to-date with the latest automotive technologies.
EMPLOYMENT l
October 2017 to Present
Mechanical/ Body Team Leader- Accident Repair
United Motors Lanka PLC, Colombo Sri Lanka
Responsibilities:
Perform diagnosis of accidental vehicles (both heavy & light vehicles) and assist Service Technician to provide accurate estimates and timelines for repairs
Monitoring workshop processes, inspecting Service Technicians, and providing guidance to identify mechanical and electrical/electronic failures in vehicles using diagnostic equipment and tools such as an OBD II scanner
Schedule service appointments and ensure efficient allocation of resources to meet customer demands
Update customers throughout the service process and ensure their satisfaction
Identify opportunities to promote additional services and accessories that enhance customers’ vehicle ownership experience
Provide knowledgeable advice and recommendations on service packages, extended warranties, and vehicle upgrades, with the goal of increasing sales and revenue
Ensure all necessary documentation, including work orders, invoices and claims, is complete both accurately and promptly
Liaise with insurance companies and complete the service process on time
Provide advice on maintaining their vehicles according to the manufacturer’s guidelines
Perform final inspection of restored vehicles and handover to customer
Assess and analyze customer satisfaction with provided services and identify future requirements
Communicating and maintaining long-lasting relationship with the customers
April 2020 to Present
(Part-Time) Motor Mechanic- Light Vehicles
Roadstar Motor Works, Seeduwa Sri Lanka
Responsibilities:
Perform road tests and inspections on ramp to accurately diagnose errors in vehicle
systems and components
Thoroughly analyze vehicle systems using diagnostic equipment such as OBD-2
scanner to identify potential root causes of mechanical, electronic and electrical
errors
Conduct removal and dismantling of engines, drivetrain modules, steering systems
and other accessories to access worn/ defective parts, and analyze the parts deeply to
determine the best-fit solution (replacement or repair should be carried out); follow
up General Automotive principles, standards and guidelines, and utilizing the correct
tools to meet the manufacturer’s quality standards requirements
Perform routine maintenance activities such as oil replacement, lubrication, fuel
management system restoration, brake system checkup and engine tune-up to
enhance vehicle performance, identify potential faults in vehicles before they escalate
into potentially expensive issues, while ensuring compliance with environmental and
safety standards
Overhaul engines and other units; adhering to General Automotive principles,
standards and guidelines, utilizing appropriate tools and spare parts for repairs
Conduct inspections after repairs to ensure intended performance; analyze using
scanners/ equipment (OBD-2 scanners, brake tester, battery tester, brake fluid tester)
and carry out adjustments of mechanical, electrical and electronic systems to
optimize performance
Carry out reconditioning of vehicle operating management software and update the
vehicle’s onboard systems to enhance safety measures and automobile system
efficiency
Perform final inspections to confirm accurate functioning and safety standards of
automobiles after completing the job; carry out road tests and live system scanning
tests
April 2016 to October 2017
Estimation Engineer (Automobile)
Udawatta Automobile Repairs Center (Pvt) Ltd,
Colombo Sri Lanka
Responsibilities:
Communicating and nurturing a favorable rapport with clientele
Conduct trouble diagnosis of accidental vehicles and create estimates
Dilshan Fernando +94-719-***-*** Page 3
Schedule and inspect the vehicle repairs, and provide timely updates to the pertinent
clientele
Evaluate and elevate customer contentment with the provided services and
anticipate future needs
Efficiently align the daily workload of the workshop with appropriate sequence,
reach the objectives within specified timeframes, and collaborate with all staff
members to achieve financial goals
October 2015 to April 2016
Trainee Estimation Engineer (Automobile)
Melsta Logistics (Pvt) Ltd, Seeduwa Sri Lanka
Responsibilities:
Record all repair details and contacts of the customers in a detailed view
Prioritize the repair works on requested and ordered schedule
Conduct trouble diagnosis of accidental vehicles and create estimates
Carry out daily tasks in a timely manner and collaborate with all staff members to
achieve financial goals
Assess and enhance customer satisfaction with the services rendered while
anticipating future needs
TRAINING l
February 2013 to August 2013
Training program on motor vehicle systems
Grand Auto Tech, Colombo Sri Lanka- (training
provider)
Topic covered
Engine System
- Petrol/ Diesel engines and fuel systems
- Safety module: spark ignition and electrical/ electronic systems
- Cooling system
Chassis System
Transmission System
Vehicle Bodywork
Vehicle Electronic Systems
Engine Auxiliary Systems
EDUCATION AND QUALIFICATIONS l
2015 Bachelor of Science Degree in Applied Sciences
University of Rajarata, Sri Lanka
Major: Physics, Mathematics
2014 Diploma in Motor Vehicle System (IVQ Level 3)
Institute of City & Guilds, Sri Lanka
Major: Engine Systems, Chassis Systems, Automobile Electronics
2010 G.C.E. Advanced Level Examination
Dawisamara National College, Seeduwa
Mathematical Stream
LANGUAGES l
PTE EXAM (2022 DECEMBER)
Overall score - 57
Listening (54), Reading (59), Speaking (62), Writing (51)
SKILLS SUMMARY l
Technical Skills: trouble diagnosis and repairing of motor vehicle systems,
automobile electronics, statistical quality control
Competent Computer Skills: MS Office, Minitab, Arduino Platform, SAP system
(Automobile)
Time management and organizational skills
Quick learner & keen to learn new skills
Self-motivated and hard working
Good interpersonal and communicational skills
Reliable and trustworthy
Team player
PERSONAL INFORMATION l
Full Name Pitipanage Dilshan Devinda Fernando
Date of Birth 11/09/1990
Gender Male
Civil Status Bachelor
Nationality Sri Lanka
REFEREES l
Mr. Kay Sudhakaran
Assistant General Manager-Technical
United Motors Lanka PLC, Colombo, Sri Lanka
E-mail: ***********@************.**
Mobile: +94-773-***-***
Mr. Ajith Hemachandra
Owner & Main Automotive Instructor
Roadstar Motor Works, Seeduwa, Sri Lanka
E-mail: *************@*****.***
Mobile: +94-777-***-***
Mr. Neksith Udawatta
Director
Udawatta Automobile Repairs Center (Pvt) Ltd, Colombo, Sri Lanka
Email: *******@**************.***
Mobile: +94-777-***-***
Mr. Lasantha Hemachandra
General Manager- Administration
Melsta Logistics (Pvt) Ltd
Email: *********@**************.***
Mobile: +94-773-***-***
Contact this candidate