DILSHAN FERNANDO l

***/*, ************* ****

Amandoluwa

Seeduwa 11410

Sri Lanka

Mobile: +94-719-***-***

Email: ad2brm@r.postjobfree.com

PERSONAL STATEMENT l

I am an experienced Automotive Mechanical/ Body Team Leader specializing in the collision repair of both heavy and light vehicles. With expertise in this field, I am passionate about staying up-to-date with the latest automotive technologies.

EMPLOYMENT l

October 2017 to Present

Mechanical/ Body Team Leader- Accident Repair

United Motors Lanka PLC, Colombo Sri Lanka

Responsibilities:

Perform diagnosis of accidental vehicles (both heavy & light vehicles) and assist Service Technician to provide accurate estimates and timelines for repairs

Monitoring workshop processes, inspecting Service Technicians, and providing guidance to identify mechanical and electrical/electronic failures in vehicles using diagnostic equipment and tools such as an OBD II scanner

Schedule service appointments and ensure efficient allocation of resources to meet customer demands

Update customers throughout the service process and ensure their satisfaction

Identify opportunities to promote additional services and accessories that enhance customers’ vehicle ownership experience

Provide knowledgeable advice and recommendations on service packages, extended warranties, and vehicle upgrades, with the goal of increasing sales and revenue

Ensure all necessary documentation, including work orders, invoices and claims, is complete both accurately and promptly

Liaise with insurance companies and complete the service process on time

Provide advice on maintaining their vehicles according to the manufacturer’s guidelines

Perform final inspection of restored vehicles and handover to customer

Assess and analyze customer satisfaction with provided services and identify future requirements

Communicating and maintaining long-lasting relationship with the customers

April 2020 to Present

(Part-Time) Motor Mechanic- Light Vehicles

Roadstar Motor Works, Seeduwa Sri Lanka

Responsibilities:

Perform road tests and inspections on ramp to accurately diagnose errors in vehicle

systems and components

Thoroughly analyze vehicle systems using diagnostic equipment such as OBD-2

scanner to identify potential root causes of mechanical, electronic and electrical

errors

Conduct removal and dismantling of engines, drivetrain modules, steering systems

and other accessories to access worn/ defective parts, and analyze the parts deeply to

determine the best-fit solution (replacement or repair should be carried out); follow

up General Automotive principles, standards and guidelines, and utilizing the correct

tools to meet the manufacturer’s quality standards requirements

Perform routine maintenance activities such as oil replacement, lubrication, fuel

management system restoration, brake system checkup and engine tune-up to

enhance vehicle performance, identify potential faults in vehicles before they escalate

into potentially expensive issues, while ensuring compliance with environmental and

safety standards

Overhaul engines and other units; adhering to General Automotive principles,

standards and guidelines, utilizing appropriate tools and spare parts for repairs

Conduct inspections after repairs to ensure intended performance; analyze using

scanners/ equipment (OBD-2 scanners, brake tester, battery tester, brake fluid tester)

and carry out adjustments of mechanical, electrical and electronic systems to

optimize performance

Carry out reconditioning of vehicle operating management software and update the

vehicle’s onboard systems to enhance safety measures and automobile system

efficiency

Perform final inspections to confirm accurate functioning and safety standards of

automobiles after completing the job; carry out road tests and live system scanning

tests

April 2016 to October 2017

Estimation Engineer (Automobile)

Udawatta Automobile Repairs Center (Pvt) Ltd,

Colombo Sri Lanka

Responsibilities:

Communicating and nurturing a favorable rapport with clientele

Conduct trouble diagnosis of accidental vehicles and create estimates

Dilshan Fernando +94-719-***-*** Page 3

Schedule and inspect the vehicle repairs, and provide timely updates to the pertinent

clientele

Evaluate and elevate customer contentment with the provided services and

anticipate future needs

Efficiently align the daily workload of the workshop with appropriate sequence,

reach the objectives within specified timeframes, and collaborate with all staff

members to achieve financial goals

October 2015 to April 2016

Trainee Estimation Engineer (Automobile)

Melsta Logistics (Pvt) Ltd, Seeduwa Sri Lanka

Responsibilities:

Record all repair details and contacts of the customers in a detailed view

Prioritize the repair works on requested and ordered schedule

Conduct trouble diagnosis of accidental vehicles and create estimates

Carry out daily tasks in a timely manner and collaborate with all staff members to

achieve financial goals

Assess and enhance customer satisfaction with the services rendered while

anticipating future needs

TRAINING l

February 2013 to August 2013

Training program on motor vehicle systems

Grand Auto Tech, Colombo Sri Lanka- (training

provider)

Topic covered

Engine System

- Petrol/ Diesel engines and fuel systems

- Safety module: spark ignition and electrical/ electronic systems

- Cooling system

Chassis System

Transmission System

Vehicle Bodywork

Vehicle Electronic Systems

Engine Auxiliary Systems

EDUCATION AND QUALIFICATIONS l

2015 Bachelor of Science Degree in Applied Sciences

University of Rajarata, Sri Lanka

Major: Physics, Mathematics

2014 Diploma in Motor Vehicle System (IVQ Level 3)

Institute of City & Guilds, Sri Lanka

Major: Engine Systems, Chassis Systems, Automobile Electronics

2010 G.C.E. Advanced Level Examination

Dawisamara National College, Seeduwa

Mathematical Stream

LANGUAGES l

PTE EXAM (2022 DECEMBER)

Overall score - 57

Listening (54), Reading (59), Speaking (62), Writing (51)

SKILLS SUMMARY l

Technical Skills: trouble diagnosis and repairing of motor vehicle systems,

automobile electronics, statistical quality control

Competent Computer Skills: MS Office, Minitab, Arduino Platform, SAP system

(Automobile)

Time management and organizational skills

Quick learner & keen to learn new skills

Self-motivated and hard working

Good interpersonal and communicational skills

Reliable and trustworthy

Team player

PERSONAL INFORMATION l

Full Name Pitipanage Dilshan Devinda Fernando

Date of Birth 11/09/1990

Gender Male

Civil Status Bachelor

Nationality Sri Lanka

REFEREES l

Mr. Kay Sudhakaran

Assistant General Manager-Technical

United Motors Lanka PLC, Colombo, Sri Lanka

E-mail: ad2brm@r.postjobfree.com

Mobile: +94-773-***-***

Mr. Ajith Hemachandra

Owner & Main Automotive Instructor

Roadstar Motor Works, Seeduwa, Sri Lanka

E-mail: ad2brm@r.postjobfree.com

Mobile: +94-777-***-***

Mr. Neksith Udawatta

Director

Udawatta Automobile Repairs Center (Pvt) Ltd, Colombo, Sri Lanka

Email: ad2brm@r.postjobfree.com

Mobile: +94-777-***-***

Mr. Lasantha Hemachandra

General Manager- Administration

Melsta Logistics (Pvt) Ltd

Email: ad2brm@r.postjobfree.com

Mobile: +94-773-***-***

Contact this candidate