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“PROFESSIONAL PROFILE

Customer service oriented professional with healthcare industry experience. Able to provide administrative support and

function as the primary interface between the patient and the provider. Facilitates the efficient flow of patients, while

’ remaining focused on managing priorities and ensuring patient confidentiality.

Bilingual: Fluent in English and French.

Strong written and verbal communication skills with individuals at all levels, both one-on-one and In groups

Builds trust and respect by consistently meeting and exceeding expectations.

Good time management, adopting a flexible approach to work

Greenway EMR; Microsoft / MS Excel; MS Word; MS PowerPoint.

KEY QUALIFICATIONS

Medical Administrative Assistant « Medical Terminology « Patient Processing * Patient Registration = Office Accounting

Medical Laws & Ethics = Medical Records Management = Release of Information = HIPAA Compliance

Medical Transcription = Anatomy & Physiology = Meaningful Use * ICD-9 « ICD-10

EDUCATION

Ultimate Medical Academy Diploma - Medical Administrative Assistant, 2019

RELEVANT PROFESSIONAL EXPERIENCE

in ices - Lake Worth, FL 01/2¢

Home Health Aide (HHA)

* Provide in-home personal care services based on established care plans.

= Assist with activities of daily living - mobility, personal hygiene, and feeding

= Keep household clean and organized, run errands, and prepare and serve me

= Document services provided, patient condition, and changes in patient bet

= Respect patient privacy and maintain confidentiality.

ADDITIONAL WORK EXPERIENCE

Walmart - Palm Spring, FL

Deli Clerk - Customer Service

= Warmly greet and engage each guest.

= Assist guests with selection and purchases of grocery and deli items.

= Prepare food products.

= Provide helpful and friendly service to each guest.

= Maintain knowledge of products to better serve guests.

ui EER EXPERIENCE

Baptiste Church of God - Lake Worth, FL 05/2013 - Py .

Volunteer s

= Keep all the children in good behavior, serve food to everyone in the church, and teach Sunday Schoo!

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