This resume is provided courtesy of:

IVOR WOOD

WORK EXPERIENCE

National Grid October 2021 – August 2023

Warehouse Supervisor

• Managed and increased the effectiveness and efficiency of Support Services (Returns, Inventory controls, and Invoicing) to develop logistics services and network strategies

• Complied with regulations on warehousing, material handling, and documentation requirements by enforcing adherence to protocol and advising management on needed actions

• Maintained receiving, warehousing, and distribution operations by developing and executing integrated, realistic and detailed project plans to allow for successful project delivery

• As supervisor, maintained warehouse staff job results by coaching, counseling, and disciplining employees; while planning, monitoring, and appraising job results

Chris’ Climate Control May 2020 – October 2021

HVAC Assistant

• Ran and connected communication wires and making sure they are secured and set correctly

• Ran line sets in accordance to safety regulations

• Hung condensers on the outside of machines and hung inside units (blowers)

• Picked up and drop off materials using company van

• Cleaned up work station and units after days work Pro-Source November 2018 - May 2020

Warehouse Supervisor

• Oversaw all aspects of logistical operations including truckload planning, shipping/ receiving, picking/ packing, scheduling, dispatching and accurate recordkeeping

• Established procedures for verification of incoming and out-going shipments, handling and disposition of materials, and keeping warehouse inventory current.

• Managed and supervised the daily activities of Associates in the fulfillment of customer orders and general warehouse operations

• Assisted and maintained appropriate inventory levels and product loss control

• Unloaded and loaded carpet and tile and other flooring materials

• Cut carpet and vinyl for members when understaffed

• Conducted weekly and monthly inventory

Airlink December 2005 – November 2018

Head Dispatcher

• Responsible for a fleet of vans

• Distributed work evenly to owner operators

• Involved in making reservations to and from hotels for passengers

• Responsible for handling and resolving all incoming discrepancies from passengers

• Centralizes all whereabouts of 80-100 vehicles

• Dispatched sightseeing buses

• Assumed the supervisory role for the call center during the overnight and early mornings

• Monitored the flow of calls, the duration of calls and missed calls

• Provided limited technical support to customers when needed This resume is provided courtesy of:

EDUCATION

MAJOR: Social Science, Binghamton, NY SUNY Binghamton Strong background in mathematics