Customer Service Representative
Resume:
Jasmine McShane
Customer Service representative
Contact
Milwaukee,WI 53210
***********@*****.***
Objective
Highly motivated and organized team player with excellent communication skills. Proven ability to multitask and work collaboratively in fast-paced environment. Seeking a position where I can leverage my skills and experience to drive success for a new organization.
Education
Escoffier School of culinary Arts
Boulder,CO
Certificate of Pastry Arts
Key Skills
Communication
Problem solving
Attentive to detail
Organization
Record-keeping
Data Entry
Experience
01/2020- 06/2023
Brand Ambassador • Omni Interactions
01/2021 – 03/2023
Payroll Specialist • intuit.
03/2020 – Present
Bookkeeper • BooksAgainstHumanity
07/2017 – 05/2019
Assistant Store Manager • Family Dollar
Responsibilities: As a Customer Service Professional and Bookkeeper, I have tons of responsibilities such as: addressing customer complaints, inquiries and or issues, processing payments, recording daily financial transactions, prepare trial balances, updating the general ledger, run payroll, generate reports.
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
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