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Customer Service Store Manager

Location:
Modesto, CA
Posted:
December 30, 2023

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Resume:

Gina Ignacio

Retail Sales Management

Antioch, CA

ad2bnu@r.postjobfree.com

925-***-****

Genuine people person, love a fun and fast paced work environment. Driven each day to make an impressionable impact and have a positive experience with each and every team member and client. Authorized to work in the US for any employer

Work Experience

Head Cashier

Lowe’s - Concord, CA

February 2019 to Present

Run entire front end, open and close all 20 registers, in charge of telling cashiers and associates when to take lunches and breaks. Run customer service desk and answer phones. Co-Manager

Lou & Grey - Walnut Creek, CA

February 2018 to January 2019

Partnering with the Store Manager to help shape and support the Learning journey of each staff member..Recognizing each staff member's unique talents so I'm able to coach each one individually to allow them to give each client a customer experience. As well as all other basics of running the business smoothly.

Cashier/Customer Service

California Check Cashing Stores - Antioch, CA

September 2017 to February 2018

Make sure paperwork is in order to do loans.

Make sure the store balances and all paperwork scanned to corporate office. Make sure my drawer balances and no money is unaccounted for. Cash checks, be in charge of the vault, and make sure breaks are taken on time. Store Manager

Styles For Less - Pittsburg, CA

February 2013 to September 2017

Managed operation costs by spearheading inventory control engineered and documented consumer and commercial microprocessor based electronic devices. Execute direct recruitment, training, staff development initiatives to maximize productivity.

Assistant Manager

Naturalizer/ Famous Footwear - Vacaville, CA

2011 to 2014

Managed incoming and outgoing freight, inventory, meeting sales goals. Travelled to various store locations to oversee remodels. Administered daily operations to ensure policies were adhered to and understood by sales staff.

Assistant Manager

Ecko’ Unlmtd - Vacaville, CA

2008 to 2011

Oversaw all store operations such as inventory management, banking and accounting, training and incoming and outgoing freight, set up store display, met sales quotas and provided excellent customer service and professional floor settings.

Store Manager

Wilsons Leather - Concord, CA

2000 to 2008

Managed overall aspects of business such as executing daily operations, performed employee annual reviews.

Successfully increased employee retention by creating a positive work environment in 12 stores. Received highest store sales and lowest inventory percentage for several years in a row. Education

High school or equivalent

Skills

Customer Service (10+ years), Sales, Retail, Cash Handling, Management, Inventory, Retail Management

Additional Information

QUALIFICATIONS AND SKILLS

• Customer service

• Great Communication

• Problem solver

• Team leader

• Staff training/management

• Ability to plan, organize and prioritize work

• Obtain and process information



Contact this candidate