Store Manager Medical Office
Resume:
PENNI L GUENTHER
Lind, WA. *****
***********@*****.***
Career Objective
Find a home, where the Management notices the victories big or small and lets us know that we are valued as part of the team. A workplace where creative thinking is encouraged not restricted. A place I know my efforts and contributions are considered worthwhile in the big scheme of things.
Skills
Provide customer service that allows the client to leave with a positive experience
Front desk reception, answer multiple phone lines, verify insurance coverage, prepare charts
Medical billing, obtain authorizations and referrals, data entry 9500 sph,
Solid knowledge base working with Medicaid, Medicare, L&I, BlueCross, HMOs and other third party payers
Solid understanding of insurance companies EOB to post accurate payments to the accounts receivable, adjustments, write-offs, and patient responsibility payments
Effective written and verbal communication skills with clients, insurance companies and team members.
Claim denial research, determine appropriate action needed, make appropriate notes, rebill
Courteous communication with patient to resolve any non payments or need for additional information to resolve outstanding balance.
Works well within a team or individually with minimal or no supervision
Able to prioritize tasks and maximize use of time
ICD9 coding, HCFA1500 and UB82 manual or computer creation and submission
Knowledge and understanding of HIPPA guidelines
Rate and produce bills of laden for container ships, railroad and trucking movements of containerized cargo
A/R-A/P, Payroll, Taxes quarterly and annual
Sales, Purchasing and inventory control
Generate and Distribute monthly and weekly production reports as well as cargo manifests and bills of laden
Use of computer, printer, fax, postage machine, and copy machine
Efficient and accurate use of Word, Excel, Medical Manager, Quickbooks, Dos, PowerPoint, Email, Messaging, and Social Media platform
Work History
All About It Contracting Services. Owner-General Contractor 11/2019-6/2021
**2004 Diagnosed with Hodgkin’s Lymphnomia
Twin Clouds Counseling. Owner-Counselor
Casteel, Williams & Assoc. Office Manager
NW Medical Billing Lead Medical Biller, Insurance Denial Specialist
**1992 Had my 2nd child
Norton Lilly Int’l. Lead Export Documentation Clerk
Dr’s Munoz & Regimbal Insurance Denial Specialist, Medical Biller
Comprehensive Outpatient Rehabilitation Facility (CORF) Billing Specialist, Patient Care Coordinator.
Ft. Lewis Central Accounting Office Non-Appropriated Funds. Acct Clerk
North Pacific Bank. Acct Clerk/Teller
Nordstrom. Security Checker
Education
North West Indians College. 4.0 GPA. Counseling
Tacoma Community College. 3.8 GPA. Associates In Business/Cont. Education
CPVTI. 4.0 GPA Bank Teller Training. Certificate received
Clover Park H.S. 3.4 GPA. Graduated
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