Customer Service Assistant Manager
Resume:
Bridget Avery
Saint Joseph, MO *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Assistant Store Manager
Three star company inc - Olathe, KS
March 2018 to September 2023
• assist every customer that entered the store.
• stocking (cigarettes, liquor, cigars, cups, lids, straws, and cooler)
• cleaning (fountain station, coffee station and deep cleaning in storage cabinets, wiping shelves, deep cleaning roller grill, hot box, and turbo chef oven)
• making coffee
• make food
• Conducted credit card transactions through POS System
• Up-sold customers
• Responsible for store displays
• Stocked the floor
• Maintained a clean service environment
• Provided pleasant customer service
• Answered incoming calls
Sales Associate
Ross Dress For Less - Lawton, OK
October 2014 to April 2015
Provide excellent customer service to every customer that entered the store. Maintained a clean and organized work area. I also maintained a clean and organized sales floor and fitting room. Assisted the customers at the point of sale via cash, check, and credit card/debit card. Pricing and Signing Associate
JC Penney - Independence, MO
June 2005 to January 2009
Provided excellent customer service while making sure all of the merchandise throughout the store was signed correctly. When completing the weekly price mark downs on the sales floor, the clearance merchandise would be organized by departments.
Education
Career trade in Esthetics
Paris II Educational Center - Gladstone, MO
February 2013 to June 2013
High school diploma in General Studies
Truman High School - Independence, MO
August 2003 to May 2007
Skills
• Cash Handling (10+ years)
• Cashiering (10+ years)
• Merchandising (10+ years)
• POS (10+ years)
• Retail Sales (10+ years)
• Sales (10+ years)
• Upselling (10+ years)
• Pricing (5 years)
• Computer Skills (10+ years)
• Typing (10+ years)
• Customer Service (10+ years)
• Communication Skills (10+ years)
• Cleaning Experience (10+ years)
• Assistant Manager Experience
• Planograms
• Store Management Experience
• Sales Management
• Microsoft Word
Certifications and Licenses
Food Handler Certification
Driver's License
Assessments
Management & leadership skills: Impact & influence — Proficient November 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work style: Reliability — Proficient
October 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
November 2023
Responding to customer situations with sensitivity Full results: Proficient
Work style: Conscientiousness — Proficient
November 2023
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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