Tiara Wright- Ogungbe

*** **** ***** ******

Euclid, Ohio 44132

216-***-****

Objective

To obtain an office-based administrative position in a customer service oriented environment where my organization, communication skills and concern for others will benefit my employer and the customer.

Education

Remington College, Cleveland West Campus August 2004

Medical Assisting Diploma

President’s List – GPA 4.0

Inova Fairfax Hospital August 2005

Nursing Licensure

Experience

Jacobson Insurance Staffer

Prosperity Life Group 4-5-2023 - Present

Annuities/ Universal/ Whole/ Term Insurance

New York Life

Term/Life insurance 1-5-2021 - 4-5-2023

National General Insurance

Auto/RV/ Homeowners Insurance Department 11-5-2018- 1-5-2021

Customer Service Agency

Sedgwick

Mastercard Claims 2-5-2018- 11-5-2018

Claims Call Center

Take insurance claims for the Mastercard Card Members

Customer service

Insures claims accuracy

Call Center Atmosphere

Core Chiropractic 6-1-2016 - 2-3-2018

Front Office/ Biller/ Treatment Room

Customer Service

Verify Insurance

Set up patients for Treatment

Workers Compensation

Schedule Appointments

Coordinate with Attorneys

Pediatric Practice

Medical Assistant 11- 2015 / 5-2016

Customer Service

Room Patients

Injections

Parma Chiropractic 2013-2014

Receptionist

Customer Service

Answer Phones

Schedule Appointments

Prep Office

BWC

Insurance Verification

University Hospital, Cleveland, OH 2011-2012

Medical Assistant

Triage, Discharge

Administer Insulin

Assist Chemotherapy

Clinical Technician/Phlebotomist

I.V. insertion and maintenance

Cleveland Clinic Main Campus, Cleveland, OH 2009-2010

Clinical Technician, Surgical Intensive Care Unit

Answered daily Code blues, with CPR assistance

Bedside testing

Cleveland Clinic Fairview Hospital, Cleveland, OH 2007-2009

Administrative Assistant to the Director of Community Health/Medical Assistant

Helped with Worker’s compensation cases of the hospital

Scheduled patient appointments

Triaged patients prior to appointments

Express, North Olmsted, OH 2008-2009

Retail Associate

Greeted customers and assisted them with choosing desired items

Assisted customers with wardrobe purchases that flattered their body type and personal style.

Maintained the appearance of the store.

Cleveland Clinic Huron Hospital, Cleveland, OH 2006-2007

MA

Inova Fairfax Hospital, Falls Church, VA 2005-2006

MA

Dillard’s Men’s Department, North Olmsted, OH 2001-2002

Retail Associate

Assisted men with adding an element of personal style to their wardrobe.

Changed mannequins

Pier One Imports, North Olmsted, OH 440**-****-****

Retail Associate

Helped create custom orders

Kohl’s Department Store, Rocky River, OH 1998-1999

Retail Associate

Customer Service

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