Customer Service Guest
Resume:
Andrew Hawkins
**************@*****.***
Hoover, AL 35226
**************@*****.***
• To further pursue my passion for customer service with genuine care and compassion. To lead by example and coach, train, and develope employees to drive focus sales. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Fiber Optic Splicer
Fibertel, LLC. - Rathdrum, ID
September 2020 to Present
Installation of Fiber Optics
Fusion Splicing
Mechanical Splicing
OTDR testing and troubleshooting
QC Lead
Bucket Truck
CPR cert
Satellite Communications Technician
LinkUs Enterprises DISH NETWORK - Post Falls, ID
December 2016 to November 2020
Service and Installation of all Dish Network products and services. Service and Installation of all HughesNet products and services. Service and Installation of all ViaSat products and services. Nest brand range, Polk Audio brand range, Belkin brand range. AV work
Sales Representative
PINNACLE IMPORTS - Birmingham, AL
January 2014 to December 2016
Sales of fine wine and craft beer for central Alabama. Built territory from 9 to 36 accounts Customer Service Associate
Central Restaurant - Montgomery, AL
October 2012 to January 2015
Guest service and sales. Banquet and special events setup, service, and breakdown. Executive Director
Chef2go - Birmingham, AL
May 2005 to September 2013
Guest service and sales. Catering sales and service. Menu creation and development. Theme parties and private events.
Consulting
Recruiting
Brand development
General Manager
BATTERIES PLUS - Hoover, AL
March 2010 to October 2012
Guest service and sales. Inventory and item management. Purchasing, receiving, stocking. New store openings and build outs. Employee training, development, and coaching. Sous Chef
WHOLE FOODS MARKET - Mountain Brook, AL
January 2006 to May 2008
Prepared foods pm supervisor, catering, Chef's table meal creations, hot bar menu creation, retail display and production, assist in prep in all areas of kitchen. Executive Assistant
EASTSIDE GRILLE - Montgomery, AL
May 2002 to May 2005
Guest service and sales. Main kitchen prep. Menu creation and development. Catering. New store opening. Main kitchen prep supervisor and training director for new store. Assist in any area of operations. Engineer
US ARMY - Fort Stewart, GA
May 2000 to May 2002
Combat Operations
KFOR campaign
NATO
Attached to 7th Infantry Mechanized, 3rd Infantry Division, FT. STEWART, GA Education
Associate in Arts (AA) in Hospitality Management
TSTC
Skills
• Retail sales
• Sales
• Restaurant management
• Military
• Banquet Experience
• Culinary Experience
• Purchasing
• B2B Sales
• Guest Services
• Business Development
• Food Safety
• Catering
• Kitchen Experience
• Salesforce
• POS
• Management
• Profit & Loss
• Recruiting
• Budgeting
• Cooking
• Cabling
• Kitchen Management Experience
• Computer Networking
• Account Management
• Merchandising
• Bucket Truck Experience
• Climbing
• Telecommunication
• Project Management
• Maintenance
• Low Voltage
• Quality Assurance
• Sales Management
• Negotiation
• CRM Software
• Labor Cost Analysis
• Pricing
• Event Planning
Military Service
Branch: United States Army
Rank: E4
Awards
Commanders Award
December 2001
Commanders Award
NATO Campaign
December 2001
NATO Campaign and deployment
Certifications and Licenses
DOT Medical Card
April 2022 to April 2024
Non CDL
Flagger
July 2022 to July 2025
Work Zone Flagger
CPR
April 2022 to April 2024
AED, Adult, Child, Infant
Additional Information
• Guest service and satisfaction, management, in-store sales, b2b sales, marketing, promotions, inventory control and item management, purchasing, stocking, receiving, in-store demos, special events, training and coaching, new store openings and business development
Contact this candidate