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Customer Service High School

Location:
Tacoma, WA
Posted:
December 29, 2023

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Resume:

RAVEN OLIPHINT

***** **** *** ** *, Tacoma, Washington, 98444, US 253-***-**** ad2bhu@r.postjobfree.com Dedicated to learning, growing, and succeeding in any industry. Committed to safety and efficiency, with a focus on providing support and leadership to teams in order to achieve objectives. Hardworking and conscientious when it comes to completing tasks. Dynamic communicator who consistently outperforms company goals and expectations.

Customer service

Microsoft Office

Excellent communication

Reports generation and analysis

First Aid/CPR

Creative problem solving

Problem resolution

Budgets

Multi-Task Management

Organization

Client-focused

MS Office

Results-oriented

Time management skills

Heavy lifting

Team management

Computer literate

Supervision

Inventory replenishment

Advertising

Team building

Customer needs assessment

Financial records and processing

Product ordering

Product ordering

Quick learner

Sales

Some college (No degree) Nursing Charter College Fife, WA High School Gates High School Tacoma, WA

8/22 to 4/23

Janitorial Supervisor Environment Control South Sound Kent, WA Files, desktops, office glass, partitions, doors, and walls were all washed and spot- cleaned.

Kept optimal supply levels in order to meet daily and special cleaning requirements. Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.

Cleaned specialty spaces like chemistry laboratories with safe solvents to keep them clean.

Cleaning floors, wiping down glass entryways, and collecting trash were among the daily checklists I completed throughout the facilities. Kept the restrooms clean, stocked, and well-maintained for both staff and visitors. Lifted supplies, equipment, and heavy furniture with hand trucks or by hand. Professional Summary

Skills

Education

Work History

12/22 to 3/23

Retail Sales Specialist O'Reilly Auto Parts Lakewood, WA Stayed on top of changes to store products and promotions to maintain strong sales. Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager. Greeted customers, assisted them in finding merchandise, and made recommendations.

Educated customers about promotions to increase sales. Increased sales by displaying merchandise in an appealing and orderly manner. Refunded payments for returned items, processed exchanges, and offered store credit to ensure customer satisfaction.

Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer. Provided each customer with top-notch, personalized service and courteous support to increase sales and customer satisfaction.

Handled cash, counted change, and stored coupons to keep the cash register balanced and organized.

Greeted all customers cheerfully and inquired about their needs with open-ended questions.

Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.

8/22 to 4/23

Warehouse Supervisor Logic Staffing Kent, WA

All warehouse operations, including shipping and receiving, distribution, and workplace safety, were under my supervision.

Managed warehouse staff and ensured efficiency in a fast-paced environment. Attended meetings with upper management to implement initiatives and procedures that met production, quality, and safety standards. Updated daily logs with shift activities and incident details on a regular basis. Lifted materials weighing up to 60 pounds on a regular basis. Prepared orders for shipment by picking, packing, and labeling merchandise in a systematic manner.

Kept the warehouse clean and organized to maximize team efficiency and productivity.

2/14 to 12/18

Patient Technician Prosperity Counseling & Services Tacoma, WA Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations.

Gathered biological specimens for requested tests and prepared them for transport to the lab.

Kept track of important patient data and relayed it to healthcare staff in order to improve treatment planning and delivery.

Gave patients care based on their physical, psychological, educational, and safety needs.

Cross-checked patient identifying information against records to maintain strict security, safety, and regulatory standards.

Educated patients about procedures, answered questions, and provided comforting words to control anxiety and improve procedure results. Interacted effectively with patients, families, staff, and other hospital department staff to provide high levels of customer service and teamwork. Recorded observations and baseline measurements in medical records. Gathered, charted, and analyzed patient history data and met with clinicians to discuss key points.

Improved my skills by actively participating in employee trainings. Assisted patients with daily activities under the supervision of Counselors and other mental health professionals.



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